Nalley INFINITI of Atlanta
Atlanta, GA
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I was happy with the dealership at first. Barry and Fred were nice, and we liked the vehicle. We drove the vehicle, and the vehicle drove well. The vehicle was purchased because my 22 year ol Barry and Fred were nice, and we liked the vehicle. We drove the vehicle, and the vehicle drove well. The vehicle was purchased because my 22 year old son was moving north and needed a 4x4. I asked if anything needed to be done before he left the next week. I was told no and that vehicle safety was at the top of their list. We had to wait for over 4 hours to sign the paperwork on the vehicle. We didn't haggle or have to do any finance. We paid cash for the vehicle. We got a little over a mile from the dealership and the airbag light came on. It was after 6pm and the dealership was closed. My son looked online to figure out why the light had suddenly come on. Nothing online worked. He took it to a mechanic near our house who told us that the driver's curtain airbag was open. I called the dealership, and Barry said to bring it in. After my son took his truck in, they said we will check the code, but that he has to pay to fix the airbag, $700 - $5000. How is this making sure the car is safe for my son? I would NOT recommend this dealership to anyone, and I would recommend staying away from them. They do not care about selling a safe car or about doing the right thing for their customers. More
I have purchased serval vehicles from Nally and their service department has provided great service for my vehicles for years. service department has provided great service for my vehicles for years. More
I was headed to Lexus dealership and this was my final and last dealership before I headed to Lexus. Lexus didn’t see me again. Mr Barry was very nice and sold me my QX60. and last dealership before I headed to Lexus. Lexus didn’t see me again. Mr Barry was very nice and sold me my QX60. More
I appreciate the friendly and knowledgeable staff, clean facilities and expedient services. Sam even went the extra mile by explaining and resolving my window lock issue. facilities and expedient services. Sam even went the extra mile by explaining and resolving my window lock issue. More
Best experience with a car dealership. Professional, efficient, seamless service - would highly recommend. Kamiel, Reggie and Jay were excellent to work with. Professional, efficient, seamless service - would highly recommend. Kamiel, Reggie and Jay were excellent to work with. More