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Nalley INFINITI Marietta
Marietta, GA
618 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 618 reviews
August 11, 2024
They did not have a loaner vehicle, they did not even gave the car a rinse on the exterior. They did provide me a Lyft/uber ride back home and returned to the dealership after work was completed. gave the car a rinse on the exterior. They did provide me a Lyft/uber ride back home and returned to the dealership after work was completed. More
by kudos.klaxon_0y
Employees Worked With
Don’t remember name
August 08, 2024
James Pittman is an awesome salesman. I traded my old car and got a Q50 2022. I just decided to pay it off. Kendrick the auto parts guy is also a terrific person. He’s the only one that I traded my old car and got a Q50 2022. I just decided to pay it off. Kendrick the auto parts guy is also a terrific person. He’s the only one that I deal with when I come to get my car tuneup. More
by Denise
Employees Worked With
James Pittman
August 06, 2024
I have taken my car into this dealership four times now and they weren’t able to get me an answer until the fourth time and after wasting $1,800 replacing parts from codes that it threw. They read codes, t and they weren’t able to get me an answer until the fourth time and after wasting $1,800 replacing parts from codes that it threw. They read codes, they don’t test your car to find the true issue. Also when they brought my car out to me after servicing it, one of their guys red lined it just after starting the car up. More
by Cole Smith
Employees Worked With
Demarcus Tate, Kendrick North
July 24, 2024
Service was good. It seem as the service advisor was trying to up sale me on other services I was not trying to get at that time. But overall she did a good job. It seem as the service advisor was trying to up sale me on other services I was not trying to get at that time. But overall she did a good job. More
by pullin_enterprises
Employees Worked With
Dawn
June 26, 2024
Poor customer service from the service department. Took my Infiniti Q56 In for repairs and a diagnosis and an over 10 days, I never got an answer on what’s going on with the vehicle and received poor Took my Infiniti Q56 In for repairs and a diagnosis and an over 10 days, I never got an answer on what’s going on with the vehicle and received poor customer service. Reached out to the service manager and received a call from someone else. Again, no real answers or resolution. No one was rude or unprofessional just not timely at all with getting anything done pertaining to my vehicle. I won’t use this dealership again. More
by deanthony1234
Employees Worked With
Kendrick & Jimmy
June 24, 2024
Specifically speaking about the service department, I found it was a great experience. Dawn was a very good Advisor. Sales department sucks. found it was a great experience. Dawn was a very good Advisor. Sales department sucks. More
by Df5778
Employees Worked With
Didn't deal with anyone listed
June 16, 2024
Dawn is the best service agent. She is one of the main reasons we buy from Nalley and Infinities. Please try to keep great folks line Dawn. She is one of the main reasons we buy from Nalley and Infinities. Please try to keep great folks line Dawn. More
by Michael D
Employees Worked With
Dawn, Chris Dastou, Cedrick Harvey
