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Nalley INFINITI Marietta

Marietta, GA

4.7
579 Reviews

2020 Cobb Parkway Southeast

Marietta, GA

30060

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Showing 579 reviews

February 05, 2014

Myshia Hill was very professional. She was patient and did not make me feel rushed at all. She made me feel like she had my best interest at heart. I have recommended others and will continue to do so. More

by lantawoods
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Myshia Hill
Feb 07, 2014 -

Nalley INFINITI Marietta responded

Thank you for your business and referrals. I am so glad you enjoyed working with Myshia and all of us at Nalley Infiniti of Marietta. Please let us know if we can be of any further automotive assistance. Warm regards, Todd Dickson General Manager

February 05, 2014

My experience was great except the wait for the car to be transferred from Alpharetta to Smyrna but The salesman was very customer friendly & knowledgable. More

by Clsimmons79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Charley
Feb 07, 2014 -

Nalley INFINITI Marietta responded

Thank you for the feedback. I do apologize for the wait but am glad to hear you feel we provided a friendly and knowledgeable experience. Please let us know if we can be of any further experience. Warm regards, Todd Dickson General Manager

February 05, 2014

I was trying to buy an SUV for my wife as a birthday present. Myshia was able to get me in the dealership, test drive, and able to get everything ready for me to pick up on a certain day at a certain ti More

by jmay3023
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Russell, Myshia Hill
Feb 07, 2014 -

Nalley INFINITI Marietta responded

Thank you for returning your business to Nalley Infiniti of Marietta. I am so glad we were able to help you surprise your wife with an SUV for her birthday. We hope she is loving her surprise! Please let us know if you have any questions about any of the features and we will be happy to help. Best, Todd Dickson General Manager

February 05, 2014

Buying a car from Gregory at Nalley Infiniti proved to be the best car buying experience ever. I found Mr. Charley to exceptionally warmhearted and trustworthy something that is a rarity in auto sales today. More

by PrettyWings
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Charley
Feb 07, 2014 -

Nalley INFINITI Marietta responded

I am thrilled to hear Greg provided a 5 star car buying experience. We appreciate the referrals and look forward to continuing to earn your business through servicing your vehicle. Best, Todd Dickson General Manager

January 16, 2014

I always request Kendrick. He is very accommodating and gives excellent customer service. I appreciate having the same trustworthy person that I am familiar with each time I come in. More

by KLeCroy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendrick North
Jan 17, 2014 -

Nalley INFINITI Marietta responded

Thank you for the feedback and continued loyalty. I am so glad to hear you enjoy working with Kendrick. Please let me know if I can ever be of any assistance. Best, Todd Dickson General Manager

January 02, 2014

Several years ago I purchased a car from Evan Klein He is a first class professional to deal with. I will be buying another car shortly and Evan will be the first person i speak wih.,, More

by smrtmney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 02, 2014 -

Nalley INFINITI Marietta responded

Thank you for the 5 star feedback. We are so glad you are apart of our Nalley Infiniti Family. We look forward to future business with you. Best wishes, Todd Dickson General Manager

December 21, 2013

To begin with, I was originally informed by Nalley employees the car was certified with a clean Carfax report; however, I NEVER received a copy of the Carfax report from Nalley (even after requesting More

by Mandy543
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Christian Brooks
Jan 03, 2014 -

Nalley INFINITI Marietta responded

I am glad that you continue to reach out to us with your concerns. I certainly want to continue helping you maintain the vehicle you bought so I am happy to provide you another copy of the Carfax that you received at the time of purchase as well as the records for the repair work we did after the sale. We are happy to continue to do any further work on it in order to keep the records accurate but because the car was purchased as-is, the expense of these repairs are now your responsibility. If you have questions or concerns you feel we have not addressed, I am always happy to help if it moves us towards a mutually satisfactory resolution. Best, Todd Dickson General Manager

November 13, 2013

I wanted to share my experience in its totality. Our overall car buying experience was great! I initially visited the Infiniti dealership alone without my husband just to get a look at the QX60 he want More

by joyljones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Sicheneder, Cory Russell, Tom Sicheneder
Nov 14, 2013 -

Nalley INFINITI Marietta responded

Thank you so very much for the kind words and feedback regarding your "experience in its totality"! Please do not hesitate to contact Tom, Evan, Corey or any of us at Nalley Infiniti if you have any further questions. We look forward to continuing to earn your business. Best wishes, Todd Dickson General Manager Nalley Infiniti Marietta

October 02, 2013

I purchased a G37 over a month ago. Not only was the process of buying the car painful, but they failed to register my car in a timely manner. This dealership did not display the care or respect that wo More

by GTJules
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Fred, Cory Russell
Oct 17, 2013 -

Nalley INFINITI Marietta responded

Thank you for taking the time to leave your feedback and bringing your experience to my attention. I would appreciate the opportunity to personally speak with you regarding your experience. Please contact me at your earliest convenience at 404-994-4328. I look forward to hearing from you. Best wishes, Todd Dickson General Manager Nalley Infiniti Marietta

September 26, 2013

The experience was terrible. The car was not cleaned as promised. The part they promised to replace took 3 weeks and multiple calls for them to finally order and replace. And then they waited till the last More

by IbrahimMourtada
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Angela
Sep 30, 2013 -

Nalley INFINITI Marietta responded

I am sorry to hear you feel this way about your recent experience with us at Nalley Infiniti Marietta. We do hold ourselves to the highest of expectations and strive to take great care of our customers. I would appreciate the opportunity to further discuss your experience personally at your earliest convenience. You may reach me at 404-994-4328. I look forward to hearing from you. Best wishes, Todd Dickson General Manager Nalley Infiniti Marietta