Nalley INFINITI Marietta
Marietta, GA
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Greg Charley was a very good salesman. No pressure Very kind and gentle. Appears to be a man of integrity. He is the reason I bought without really taking more time to consider my options. I am p Very kind and gentle. Appears to be a man of integrity. He is the reason I bought without really taking more time to consider my options. I am pleased with my decision. More
My wife and I searched the internet for over 2 months for a car with the options we wanted and priced within our budget. We physically visited over 7 dealers but left without purchasing anything because the a car with the options we wanted and priced within our budget. We physically visited over 7 dealers but left without purchasing anything because they either falsely advertised or the condition of the cars were not acceptable. We drove over 40 miles to one dealer on a Tuesday, (after confirming the car was available), and and were told "Oh, we sold that over the weekend but haven't updated our data base yet". After almost giving up we saw an EX35 advertised at Nalley's and called to make an appointment. When we arrived we were treated like a customer should be treated, and the vehicle's condition and price were exactly as advertised. Greg Charley and Myshia Hill were great to work with, and Corey Russell actually beat the interest rate we requested. Over all it was as enjoyable as a car purchase can be. Greg has actually called a couple times in the past few months to see if we were pleased with our purchase and provided prompt answers to our questions. I would recommend this dealership to anyone shopping for a new or used vehicle. No pressure or bait and switch here. We have not yet taken the car in for service so I cannot rate the service department. Our first visit there is in a couple weeks so I will update after that. More
I brought a vehicle in for service and decided to talk to infinity about buying a used car. instantly the service manager called Greg Charley who responded immediately offering my wife and I coffee and then infinity about buying a used car. instantly the service manager called Greg Charley who responded immediately offering my wife and I coffee and then askede for the kind and size of car we were looking for. He was quite friendly. worked with what we were looking for. He took time to show us cars within the range of our budget and that was really impressive to us. the quality of service was really exceptional our overall experience was very good. we were happy he worked with us and also introduced us to his Manager (Mr Christian) who was equally nice. If we are to buy any other car again we will surely see Greg first. More
Working with Myshia Hill over the years has been the greatest experience. If there is an issue that she can not solve, she points me in the right direction. Myshia has manifested the importance of makin greatest experience. If there is an issue that she can not solve, she points me in the right direction. Myshia has manifested the importance of making customers satisified over everything! I refer everyone to this location because of Myshia she is so loyal and hardworking! If she ever leaves Nalley,its a must that I follow! More
My husband and I arrived at Infiniti on January 1st on a whim. We have been discussing a new car, but hadn't made a full on decision as of yet. Upon arrival, Greg welcomed us kindly and professionally and whim. We have been discussing a new car, but hadn't made a full on decision as of yet. Upon arrival, Greg welcomed us kindly and professionally and we never felt pressured to purchase. While walking through the facility, every representative we passed was friendly and and wanted to ensure your comfort there (we were guided to the coffee, bagels, lounge area, etc). At no time did anyone overwhelm us or make us feel we HAD to purchase, nor did anyone make us feel as though we did not belong there. This dealership opens it's arms and provides the utmost customer service. The financial process was smooth and explained in full. In addition, all questions and concerns were answered (and I had many!) and I never felt rushed. I am glad we decided to come by that day. More
Greg is awesome to work with. He kept me informed through the entire process. He made me want to buy him flowers, because I felt Greg,Myshia and Corey went above and beyond. I will definitely purch through the entire process. He made me want to buy him flowers, because I felt Greg,Myshia and Corey went above and beyond. I will definitely purchase another vehicle with him in the future. I also, would like to add that, since purchasing my vehicle Adam from the service dept. has been wonderful and informative. He is great to work with as well. Thanks for all your help. More
WOW...how do I put this in so many words. Nalley Infiniti of Marietta is AWESOME to do business with. The customer service is great, everyone is friendly, helpful and very knowledgable of all make/m Infiniti of Marietta is AWESOME to do business with. The customer service is great, everyone is friendly, helpful and very knowledgable of all make/modle of vehicles and their new location at the corner of Wendy Hill Road and Cobb Parkway is outstanding. I first purchased a 2007 M35 from Myshia Hill and was so pleased with that car I went back and purchased a 2010 EX35 for my mother which she loves. I currently now am a proud owner of a 2013 M37 "S" which I love. Myshia worked really hard to find this vehicle that I wanted with all the options that I had required and just in a few weeks my new baby was here...and she's awesome....! All three vehicles have been purchased using Myshia Hill and Cory Russell. These guys are great folks to do business with and I highly recommend anyone looking for a new or used vehicle to go see these two....if they don't have what you're interested in I promise they will find it for you...when it comes to servicing your vehicles contact Dave Jackson in the service department, he's my guy for the servicing needs on all my Infiniti's. Nalley Infiniti of Marietta is my place for buying/trading and servicing my vehicles....go see Myshia Hill today at Nalley Infiniti of Marietta...! More
When I arrived to see a specific vehicle it was not at the dealership. Instead of immediately finding where the vehicle was they tried to tell me it was sold and to look at another car. My husband and I w the dealership. Instead of immediately finding where the vehicle was they tried to tell me it was sold and to look at another car. My husband and I were not happy with that and after a long while they "miraculously" found the car I initially came for at one of their partner dealerships. I felt like I received the runaround with the associates here. I eventually received my vehicle after numerous trips to the dealership and dealing with a multitude of people that obviously were just as tired of me as I was of them. I really like Infiniti's, and if I were in the market for one instead of driving a mile down the road to their dealership I would drive all the way to Sandy Springs where my husband received exemplary customer service. More
Rob did a great job of helping us realize what type of vehicle we needed. He is one of the few honest sales persons left. He realized that Infiniti has a brand that actually sells itself and highlighted t vehicle we needed. He is one of the few honest sales persons left. He realized that Infiniti has a brand that actually sells itself and highlighted the luxury without paying a luxury price. He has a bright future. Thanks! More