Nalley INFINITI Marietta

Excellent Customer Service & Professionalism Mr. Anderson quickly greeted me in a very professional manner. He remembered my call previously when I set up the appointment. Throughout the service Mr. Anderson quickly greeted me in a very professional manner. He remembered my call previously when I set up the appointment. Throughout the service he continued to keep me abreast of the status of my service and future service recommendations. I really appreciated the detailed graphic printout of the services provided. I was most impressed with his genuine demeanor and kindness. When my car was delayed, he follow-up and checked on it without me having to ask!!! He is a true asset to your organization and his leadership skills and professionalism is highly commendable! I really appreciated his support and will use for all of my future transactions! Kudos to Mr. Anderson!! More

Great Buying and After Sale Experience Chad and Corey went the extra mile to make my car buying experience fantastic! I went into Nalley with a price that I wanted to pay formy new Infiniti Chad and Corey went the extra mile to make my car buying experience fantastic! I went into Nalley with a price that I wanted to pay formy new Infiniti, and a price that I wanted for my trade-in based on doing my homework online. When I arrived, Chad quickly worked with his sales manager to get the deal I wanted. Corey then got me the money rate that I had in mind for my lease, and was extremely friendly and expedient in getting all the finance paper work processed. I would highly recomemnd that if you are in the Atlanta market for a new Inifiniti, do you homework online; and then go straight to Nalley to work with Chad to get your new car. More

Unprofessional Not able to meet my expectations. This representative lacks professionalism which was not what I expected from the Infinity brand. Will not recommend Not able to meet my expectations. This representative lacks professionalism which was not what I expected from the Infinity brand. Will not recommend to anyone. More

Great experience working with Chad Douglas I wanted to take a moment to write a brief review and recommendation for Chad Douglas. I had actually found Chad's name on this web site before reach I wanted to take a moment to write a brief review and recommendation for Chad Douglas. I had actually found Chad's name on this web site before reaching out to his dealership and based on the great recommendations he already had we contacted Chad directly. In most cases when you read a review it is because someone purchased something from someone. In this instance, my wife and I ended up leasing an Infiniti from another dealership. However, even though we ended up deciding to lease the car from someone other than Chad I still felt compelled to share our experience as I believe sometimes reviews when you don't make a purchase are just as helpful. In the end, the sole reason we did not end up leasing our Infiniti through Chad was due to the price of the car. I am very analytical in nature and use the numbers to primarily guide my decisions. When working with Chad, he was always extremely professional, knowledgeable, and prompt every time we interacted. He understood the questions I was asking, and why I was asking them. Never once did he try to pressure me into a sale. At the end of our decision process we were deciding between two dealerships. The other dealership offered a price that Nalley was unable to match in this case. Chad was very honest and direct with me that it would not be a good business decision for them, which I totally understood. He was extremely gracious and appreciative for the opportunity and asked if he could keep in touch so we could talk again the next time we are in the market. I would gladly welcome Chad's call, and will recommend him to friends that are in the market as well. More

Easy to deal with I originally leased my G37 convertible from Myshia 3 years ago. She was warm and friendly then and I felt like I got a great car for a fair price. I I originally leased my G37 convertible from Myshia 3 years ago. She was warm and friendly then and I felt like I got a great car for a fair price. I had an Inifiniti to trade in and the deal with the trade, the mileage and condition of the trade was very fair (miles a little over, tires needed to be replaced). My lease was expiring soon so I made an appointment with Myshia to review my options. While she is now a manager, she took care of me personally. She gave me three options, one of which was to purchase the car I was leasing. That's what I decided to do and from there it was just a matter of waiting for the paperwork to be completed. The other two options were to lease or purchase another convertible or get an IPL. I love the IPL specs but don't like the limited interior color/trim options. There was no pressure at all from Myshia. We had an honest conversation about the current models (exactly the same as they were 3 years ago) and she respected the decision. Based on her integrity, fair dealing (that does not always mean the lowest price) and overall warmth and friendliness, I highly recommend her. More

Thanks Chad! Overall, I had a great experience working with Chad and the team over at Nalley Infiniti. The new showroom is fantastic and the team was very respons Overall, I had a great experience working with Chad and the team over at Nalley Infiniti. The new showroom is fantastic and the team was very responsive to me as a new customer. I felt like the dealership was clear on the pricing of the car and was very competitive with all of the other dealerships in Atlanta. The test drive process was great and I didn't feel like there was any pressure to commit. Overall, the process was pretty smooth and I couldn't be happier with then end result. I got a fantastic car at a great price that I felt was a significant savings. I'm a happy owner of a new Q50S. Thanks Chad! More

I knew which used vehicle I wanted when I arrived at the dealership. Greg was very professional, friendly and courteous. He understood my situation and budget and I wasn't made to feel as if I was wasting h dealership. Greg was very professional, friendly and courteous. He understood my situation and budget and I wasn't made to feel as if I was wasting his time because I wasn't buying a 50K automobile. I would highly recommend Nalley Infiniti for a pleasant car buying experience. I'm very happy with my little SUV and can't thank Greg enough for helping me! More

I had the opportunity to work with Manager Myesha and Greg Charley during my search for a vehicle; Greg was courteous, responsive, and provided great customer service. Would definitely recommend Nalley- Greg Charley during my search for a vehicle; Greg was courteous, responsive, and provided great customer service. Would definitely recommend Nalley-Infiniti to anyone seeking to purchase a vehicle. More