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Nalley INFINITI Marietta

Marietta, GA

4.7
584 Reviews

2020 Cobb Parkway Southeast

Marietta, GA

30060

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Showing 584 reviews

July 28, 2024

Superb Service. Mr. Tate was reliable and I felt that he left no stone unturned. More

by kgaston2215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Tate
July 25, 2024

Saw the car online- it was in excellent shape and condition! Worked with Nicole on the price And bought the car! Very happy 😆 More

by jopjones
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicole King
July 24, 2024

Service was good. It seem as the service advisor was trying to up sale me on other services I was not trying to get at that time. But overall she did a good job. More

by pullin_enterprises
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn
June 26, 2024

Poor customer service from the service department. Took my Infiniti Q56 In for repairs and a diagnosis and an over 10 days, I never got an answer on what’s going on with the vehicle and received poor More

by deanthony1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kendrick & Jimmy
Jun 28, 2024 -

Nalley INFINITI Marietta responded

It's disappointing to hear that we did not meet your expectations for timely service. Please contact me directly so we can provide you with the necessary information and resolution. Your feedback is important to us, and we are committed to improving our service processes to ensure a better experience for our guests. Tom Mann, Service Manager Nalley INFINITI Marietta 770-281-8650

June 24, 2024

Specifically speaking about the service department, I found it was a great experience. Dawn was a very good Advisor. Sales department sucks. More

by Df5778
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn't deal with anyone listed
June 16, 2024

Dawn is the best service agent. She is one of the main reasons we buy from Nalley and Infinities. Please try to keep great folks line Dawn. More

by Michael D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn, Chris Dastou, Cedrick Harvey
June 12, 2024

Kendrick North is my advisor and he’s always on top of things. He makes sure I get & out in a timely manner and that my needs are back. I will definitely be back More

by Kimmygo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendrick North
June 05, 2024

The service technician Kendrick North is a professional and knows how to take care of the customers. He's the reason I keep coming back to the dealership for service. More

by cmgriggs1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendrick North, service technician
June 02, 2024

Very professional and accommodating. Good work. Quick turn around. Great staff. Very informative. Car rides great. More

by Dwilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendrick & Lindsay
June 02, 2024

The best experience I’ve had purchasing a car. The sales person was knowledgable and friendly. She answered all of my questions and was never pushy. The whole process was easy and efficient. If lo More

by Al Crumpton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tia Howard
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