Nalley INFINITI Marietta
Marietta, GA
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Excellent car buying experience. Greg and Myisha were professional and very easy to work with. The experience was smooth from start to finish. I love my QX80! Thank you! Greg and Myisha were professional and very easy to work with. The experience was smooth from start to finish. I love my QX80! Thank you! More
Friendly, Efficient and Professional Greg Charley is the sales associate that helped me and really made this a painless process! A couple of phone calls and emails allowed us to reach a Greg Charley is the sales associate that helped me and really made this a painless process! A couple of phone calls and emails allowed us to reach a mutually acceptable deal for both my trade and Greg's certified Infiniti. A quick drive down from Charlotte, less than 90 minutes in the dealership to inspect the Infiniti, for Greg to do the same with my car, test drive, sign some papers and back home...Greg and Nalley lived up to all of their commitments and demonstrated their expertise with internet sales...Thanks! More
Difficult experience Derek Felix was very professional and knowledgeable about the vehicle he sold. He consistently followed up with me during the purchase and during prom Derek Felix was very professional and knowledgeable about the vehicle he sold. He consistently followed up with me during the purchase and during promised repairs. He is the only positive point in the purchase of the vehicle. Management attempted to add a $999 wax and wash service. The vehicle sat on the lot for over two weeks on a minor paint repair. Certification inspection unavailable at purchase. Ten minutes after leaving the dealership realize side view mirror mount cracked ready to fall off. $800 repair. They did agree to pay 3/4 of it after threatening to cancel check. I can't recommend purchasing a used vehicle from this dealership. I'm still dealing with title and tag issues on a cash deal two and a half months later. Horrible experience! More
The best road trip ever!! Being out of state, I contacted the dealership through the internet and recieved the most competitive price, as well as a very pleasant and profession Being out of state, I contacted the dealership through the internet and recieved the most competitive price, as well as a very pleasant and professional working relationship with Derek. Myshia was also very professional and helpful. The biggest kudos go to Derek, though, who handled a dicey situation with ease and composure. He even responded to my communications when he was out of the office. When I arrived to pick up my car, it went smoothly, with no pressure since the negotiating was completed before I arrived. All we had to do was enjoy the test drive and explore the many features of the QX50. Working with Bret Miller was another pleasant experience, and we were on our way in 4 hours. I would recommend purchasing through this team again. More
Jeff is amazing! Jeff went above and beyond to accommodate me. I'm from out-of-state so most of the deal was done by email, phone and text. His son got sick during the Jeff went above and beyond to accommodate me. I'm from out-of-state so most of the deal was done by email, phone and text. His son got sick during the process and he texted me FROM THE ER to check-in and let me know another rep would be contacting me. He's even called since the purchase to see how things were going. My only complaint has NOTHING to do with Jeff or the sales team; it's related to the accounting dept. They waited 23 days to send the info I need to register my car to the AL DMV. You have 20 days to register a new car in AL and I couldn't do so without that info being sent. I have now incurred a penalty for registering it outside of that window. Other than that, I was pleased overall. More
Service for Out of Towners My family and i were visiting this area and had to receive service for a damaged tire that we had. Chris helped us with this issue and was very profes My family and i were visiting this area and had to receive service for a damaged tire that we had. Chris helped us with this issue and was very professional. Over all this experience at this establishment was very pleasant and Chis was very concerned in helping us. I would recommend this location to everyone. Thanks Chris.. Jones Family, More
Professional and Courteous Spencer was professional, courteous, and communicated well during my visit. He made sure all my needs were met. I would recommend to friends and famil Spencer was professional, courteous, and communicated well during my visit. He made sure all my needs were met. I would recommend to friends and family. More
Superior customer service I had a great buying experience with Greg. His customer service is outstanding. When it is time for me to buy another vehicle, I will definitely work I had a great buying experience with Greg. His customer service is outstanding. When it is time for me to buy another vehicle, I will definitely work with Greg and Nalley again. James T. More
Simply the best I've purchased several vehicles from Myshia. She is professional, personal and simply the best person I've ever dealt with in the automotive industry I've purchased several vehicles from Myshia. She is professional, personal and simply the best person I've ever dealt with in the automotive industry. She's backed up by a terrific dealership making the Myshia/Nalley combo impossible to beat. I enthusiastically recommend both without hesitation. Further, Darren Thomas in Service is fantastic. I've been taking my car to Darren for as long as I can remember and he has always taken exceptional care of us. He is a big reason why I go to Nalley. More
Excellent experience The people at Nalley were professional and friendly. I contacted them online and worked out 90% of my deal before arriving at the dealership. I want The people at Nalley were professional and friendly. I contacted them online and worked out 90% of my deal before arriving at the dealership. I wanted to get right to the details of the deal and that is the approach they used with me. Time is important to me and my family and they valued our time. The General Manager, Corey, made sure that I was okay with the car quote and the total deal. LaTangela and Derek worked through all the details online and Ramona took care of me when I arrived at the Dealership. GREAT TEAM, GREAT DEAL, I'LL BE BACK!!!!! I bought a 2015 QX80 Limited; I passed by 2 other Infiniti Dealers to go to Nalley Marietta, I live in Newnan. Tracy J. More