Nalley INFINITI Marietta
Marietta, GA
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Professional Derek Felix was a good salesman, pleasant, professional, and didn't pressure or otherwise harass me. There was more waiting than I would have liked, b Derek Felix was a good salesman, pleasant, professional, and didn't pressure or otherwise harass me. There was more waiting than I would have liked, but they managed to get things moving. More
Respectful, Professional and Diligent I recently purchased a vehicle from Derek after owning the same vehicle for 12 years and had no plans to buy a new one until an accident that totaled I recently purchased a vehicle from Derek after owning the same vehicle for 12 years and had no plans to buy a new one until an accident that totaled it. Therefore, I wanted another car that I knew would last a long time and in order to make myself comfortable enough that I am buying a vehicle that will last, I do a lot of homework, and I ask a lot more of a salesman than most people probably do. I found a vehicle at the infinity dealership that I liked and it took me 12 days to finally purchase the vehicle. I took it on many test drives and had it fully inspected. I spent 15 or 20 hours at the dealership over a 2 week long period. In fact, I was such a high maintenance potential customer that one of the older senior sales reps that I started off with passed me off to Derek halfway through my due diligence on the vehicle. Since he never lost his cool, and did his best to honor just about every request I made, Derek made the sale. He is young, so he hasn't learned any of the bad tricks that car salesman sometimes employ, but very professional, so if you want a salesman who is simply there to help you purchase the car you want, on your own terms, while always been straight with you, he is the guy you should go see. More
Thoughtful and dedicated staff. Clean dealership We are very impressed with Derek Felix. We arrived at the end of business day and didn't feel rushed. He stayed on after closing. We are very impressed with Derek Felix. We arrived at the end of business day and didn't feel rushed. He stayed on after closing. More
Fantastic Me and my husband started our look out for a SUV and we still had to decide which one we would buy.Nalley Infinity happened to be our first showroom a Me and my husband started our look out for a SUV and we still had to decide which one we would buy.Nalley Infinity happened to be our first showroom and we met Greg, he showed us the 2nd car and we loved it.He helped us with the trade in and to the best cost.He was very friendly and knowledgeable.I would definitely recommend this dealership and Greg. More
It was swift and made easy I went that morning to look at a car I'd looked at online Derek was my salesman we found a great car Alfonso was my finance and they both did an amazi I went that morning to look at a car I'd looked at online Derek was my salesman we found a great car Alfonso was my finance and they both did an amazing job. More
ADAM IS THE BEST!!! Every time I have to get my truck serviced, Adam was always very informative, consistent, and time sensitive. Highly recommend him to anyone who goes Every time I have to get my truck serviced, Adam was always very informative, consistent, and time sensitive. Highly recommend him to anyone who goes to Infinity Marietta for service. More
Fantastic! One of the Best Salesman I have Dealt with. Made everything Very easy for me to Decide. Totally would Recommend the Dealership and him as a Salesman. One of the Best Salesman I have Dealt with. Made everything Very easy for me to Decide. Totally would Recommend the Dealership and him as a Salesman. Very Friendly and Cool Guy. Thanks! Again Derek. More
Great experience with Derek Derek was great to work with. He was professional and friendly and made the car buying process as smooth as possible. I love my 2015 Q50. He even deli Derek was great to work with. He was professional and friendly and made the car buying process as smooth as possible. I love my 2015 Q50. He even delivered it to me in Nashville, Tennessee. More
Displeased I purchased a vehicle on December 11, 2015 at your dealership. Although you provided the below statement in your previous email to me, your dealers I purchased a vehicle on December 11, 2015 at your dealership. Although you provided the below statement in your previous email to me, your dealership DID NOT FOLLOW THROUGH. "We are the number one Infiniti Dealership in Georgia. We will beat all Infiniti Dealership offers on new vehicles by $750.00 Call our Internet Director Fred McClure today for your appointment." Fred McClure Internet Manager 404-376-3416 or 770-281-8629. I provided you with an offer from Nalley Infiniti of Decatur for the same vehicle, same exact features, of $33, 340.00 MINUS your $750.00, bringing the total to 32,590. You declined to accept that offer, instead you ADDED $1,000 to the price of the vehicle. I understand you are in business to sale cars, but in my opinion, integrity is key. In other words, YOU DID NOT BEAT OR ATTEMPT TO BEAT NALLY INFINITI OF DECATURS offer, thereby, you have no integrity. Please see your statement above Mr. McClure. My second issue, is that the fact you dealership "shopped my loan WITHOUT MY PERMISSION" when I had my own financing. You Submitted a hard inquiry to Wells Fargo, Capital One, JP Morgan Chase, 5th Third Bank , Bank of America, Nalley Infiniti and Ally financial. If I wanted 7 hard inquiries on my report, I could have certainly placed them there on my own! I did not need your help to do so. This was NOT authorized by me, then you have the customer to sign an equifax credit report form and as the Finance person states "we need to know who is buying cars in case they are a terriorist" Bull!@#$%! Do I look like a freaking terriorist? When did Nalley Infiniti get in the business of finding terriorist? Is that what dealerships do now? Oh, and please inform him that his line was just that, Bull!@#$! That is a poor excuse to shop someones loan without their permission. So, at this time, due to your lack of integrity and bull!@#$! lines, I would not be providing Nalley Infinity of Marietta a rating of "10" to make you look good. Furthermore, I will be sharing this information with others and writing to your corporate office regarding my concerns. Thank you for your time! Dionne Smith More
Excellent Experience with Nally Infiniti Marietta Derek made my car buying experience as painless as possible. He was very professional and helpful in making it all happen. He stayed late on a Friday Derek made my car buying experience as painless as possible. He was very professional and helpful in making it all happen. He stayed late on a Friday night and followed up with me first thing in the morning. He did an outstanding job! More