Nalley INFINITI Marietta

Infiniti Service Dept - Adam I own 2 Infiniti vehicles (2014 QX60 & 2015 Q50S), both purchased brand new in the last 3 years and I have always had Adam Ohman as my service tech. H I own 2 Infiniti vehicles (2014 QX60 & 2015 Q50S), both purchased brand new in the last 3 years and I have always had Adam Ohman as my service tech. He is extremely helpful, knowledgeable, prompt, very informative and always provides us with exceptional customer service. Adam is absolutely one of the best and he maintains his focus on our overall experience as customers. Thanks Adam for all of your wonderful service you have provided to us in our time as Infiniti customers. Keep up the great work. More

Service Department FAIL!!!Floods Interior of Car BEWARE! The Service Department is not trustworthy. I discovered on 03-25-2017 that they left the rear driver side window open, the interior suffered BEWARE! The Service Department is not trustworthy. I discovered on 03-25-2017 that they left the rear driver side window open, the interior suffered extensive damage. Fungus,mold and rust had formed. The car had been in their care for 3 months waiting on an air bag. They tried to hide the damage. It's July 31,2017 and they have not resolved the issue. They had the car detailed but, that does not solve the mold,fungus,rust and any future electrical problems I will be experiencing. Much of the electrical wiring was under water. The service manager Daniel Joffe and their attorney Dean A. Calloway refuses to settle the case. My wife and I can NOT be inside the car. We have severe allergies. We stopped by the dealership and as she sat in the car she went into respiratory distress. Detailing the interior does not eliminate mold,fungus or rust. They promised to replace the car at first but now that are claiming no liability. More

Flew from Omaha to buy here Derek was great to work with and the dealership was a pleasure overall. I found this car online and flew to Atlanta to drive it home to Nebraska. Der Derek was great to work with and the dealership was a pleasure overall. I found this car online and flew to Atlanta to drive it home to Nebraska. Derek met me at the airport and everything went smooth. More

Professional sales consultant Sasha Please do yourself when in the market for a car, go see Stasha Robinson at Nalley. Stasha gave us the best experience and very attentive to our reques Please do yourself when in the market for a car, go see Stasha Robinson at Nalley. Stasha gave us the best experience and very attentive to our requests. The only reason she got 5 stars there wasn't 6. Thank you Stasha. More

3rd Infiniti Purchase Just bought my 3rd Infiniti yesterday - by far the best customer experience I have had with any dealership. Salesperson was Chris Wilewicz, he was ex Just bought my 3rd Infiniti yesterday - by far the best customer experience I have had with any dealership. Salesperson was Chris Wilewicz, he was exceptional in working with me to reach the price and terms I needed! Wrapping up the deal and guiding me thru signing was Mary Sullivan, Business Manager - she was detailed and had great business expertise. Superior job by the entire Marietta Infiniti staff! G Lee Kennesaw More

Ramona Kerr and the entire Nalley Infiniti staff... Amazing Major, major thanks to Ramona Kerr and Mary Sullivan at Nalley Infiniti. They we're not only kind and attentive, but were very straight to the point w Major, major thanks to Ramona Kerr and Mary Sullivan at Nalley Infiniti. They we're not only kind and attentive, but were very straight to the point with my purchase, which is pretty rare. They got me just the car I wanted with no hassle. That Ramona is ridiculously efficient. They've gained a long time customer. Thanks guys! More

Derek-Helpful and Courteous Derek was very professional and responsive throughout the sales process. He was thorough in his knowledge and description of the vehicle. Derek was c Derek was very professional and responsive throughout the sales process. He was thorough in his knowledge and description of the vehicle. Derek was courteous and straight-forward throughout the negotiation process. He was by far the most helpful and responsive person at the dealership. I expected more courteous treatment from other staff members especially the day I picked up my vehicle. More

I really like these guys The service team are all nice people and tend to my needs very well. I've never had issue with them. Now, the cars on the other hand (Q50 '14) is diff The service team are all nice people and tend to my needs very well. I've never had issue with them. Now, the cars on the other hand (Q50 '14) is different. However, they do try the best that they can with what they have. I'm still waiting for my recall seat to be replaced and all of that...however nothing they can do, but wait for the parts. These are good people. And if you walk into a Car Dealership nowadays without doing some sort of homework, well then you sort of deserve what you get. Try to know as much or more as they do about your car and situation. Know your rights, read all fine print, and if you don't feel comfortable dealing with Nalley, well, go drive some x amount of miles to the other Infiniti dealership! More

awful never go there they are just awful they lie extend your wait time unusual time for minor diagnostic for an expensive charge they unnecessarily rip of never go there they are just awful they lie extend your wait time unusual time for minor diagnostic for an expensive charge they unnecessarily rip off customers every chance they get pay very close attention to all repairs. More