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Nalley INFINITI Marietta

Marietta, GA

4.7
570 Reviews

2020 Cobb Parkway Southeast

Marietta, GA

30060

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Showing 570 reviews

June 24, 2024

Specifically speaking about the service department, I found it was a great experience. Dawn was a very good Advisor. Sales department sucks. More

by Df5778
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn't deal with anyone listed
June 16, 2024

Dawn is the best service agent. She is one of the main reasons we buy from Nalley and Infinities. Please try to keep great folks line Dawn. More

by Michael D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn, Chris Dastou, Cedrick Harvey
June 12, 2024

Kendrick North is my advisor and he’s always on top of things. He makes sure I get & out in a timely manner and that my needs are back. I will definitely be back More

by Kimmygo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendrick North
June 05, 2024

The service technician Kendrick North is a professional and knows how to take care of the customers. He's the reason I keep coming back to the dealership for service. More

by cmgriggs1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendrick North, service technician
June 02, 2024

Very professional and accommodating. Good work. Quick turn around. Great staff. Very informative. Car rides great. More

by Dwilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendrick & Lindsay
June 02, 2024

The best experience I’ve had purchasing a car. The sales person was knowledgable and friendly. She answered all of my questions and was never pushy. The whole process was easy and efficient. If lo More

by Al Crumpton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tia Howard
June 01, 2024

Excellent service and too notch work! Great Communication the text link to communicate with the Service Advisor and pay by text rocks! Definitely recommend! More

by Marine5811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendrick and Jesse
June 01, 2024

Great, fast, and efficient service on my Infiniti Q60! Thank you to DeMarcus & the team! More

by Crystalcalderon0517
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DeMarcus, Nicole King
June 01, 2024

I had such an amazing experience with Mr. Tate at my appointment to service my INFINITI…He was highly knowledgeable, kind and patient and answered all of my questions and quieted each and ever More

by chrisjanaymona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr.D Tate
May 30, 2024

Car not fixed, problem not resolved. Oil change reminder not reset after service. Quite sure no one test drove the vehicle. More

by noles72197
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service- Dawn
Jun 07, 2024 -

Nalley INFINITI Marietta responded

Thanks for bringing this matter to our attention. I would like to get more details about this; please reach out to me at your earliest convenience. Tom Mann, Service Manager Nalley INFINITI Marietta 770-281-8650

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