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Nalley INFINITI Marietta

Marietta, GA

4.7
584 Reviews

2020 Cobb Parkway Southeast

Marietta, GA

30060

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Showing 584 reviews

September 01, 2024

I’ve never had a bad experience with this dealership (Marietta location). They’re honest, thorough and quick. I don’t trust anyone else with my vehicle! Vanessa More

by Vanessa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendrick was very personable and professional
August 29, 2024

Dawn Bresko is my go person when it comes to service and she is the real deal! She wasn’t in the day i needed service but a fellow name Tate took care of me asap. He handled everything like it supposed to b More

by breonsmiley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Bresko & Tate
Aug 29, 2024 -

breonsmiley responded

Great service

August 19, 2024

Placed a reservation and deposit on a 25 QX80 in March 2024. Recd a text from dealership in August that two QX80’s were in route and we had the first right of refusal, but had to tell the dealer right awa More

by CTurner4975
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Josh in Finance. 1 star, Nicole King
August 19, 2024

Rather than just giving you a price and asking you to pay $xxxx you should be given the bill for you to review first. When I asked to review the bill they actually had a hard time showing it to me. They st More

by kenwashington1906
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No listed
August 19, 2024

I have used this service department for years. They are great. I currently drive an hour and a half to get to them. I have two others that are closer but choose them. They don’t seem to over sell More

by shop9788
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendrick North
August 12, 2024

Service was completed in time recommended. Diagnostic test was very helpful for future maintenance needs. More

by jackie_mc1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
August 12, 2024

Nice and clean. It is well organized. Very professional sales and finance people. Very fun. More

by erika.johnson
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Cox, Nicole King
August 11, 2024

They did not have a loaner vehicle, they did not even gave the car a rinse on the exterior. They did provide me a Lyft/uber ride back home and returned to the dealership after work was completed. More

by kudos.klaxon_0y
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember name
August 08, 2024

James Pittman is an awesome salesman. I traded my old car and got a Q50 2022. I just decided to pay it off. Kendrick the auto parts guy is also a terrific person. He’s the only one that More

by Denise
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Pittman
August 06, 2024

I have taken my car into this dealership four times now and they weren’t able to get me an answer until the fourth time and after wasting $1,800 replacing parts from codes that it threw. They read codes, t More

by Cole Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Demarcus Tate, Kendrick North
Aug 10, 2024 -

Nalley INFINITI Marietta responded

Thank you for sharing your experience. This is not the standard of service we aim to provide. Your feedback is important, and we want to address your concerns promptly. Please contact me directly so we can discuss this further and find a satisfactory resolution. Brian Echols, General Manager Nalley Infiniti Marietta 678-328-3803

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