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Nalley INFINITI Marietta
Marietta, GA
645 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 645 reviews
July 30, 2021
They provide excellent service at Nally Infiniti. Especially my service advisor Zach McCleland always takes care of our SUV servicing needs very nicely along with a nice clean wash. Especially my service advisor Zach McCleland always takes care of our SUV servicing needs very nicely along with a nice clean wash. More
by bjk555
Employees Worked With
Zach McCleland
July 27, 2021
Great customer service and their pricing is always competitive. Company continues to make customer safety a priority! They get the job done and always reaches out to notify the customer of any issues competitive. Company continues to make customer safety a priority! They get the job done and always reaches out to notify the customer of any issues More
by edw1009
Employees Worked With
Kendrick North
July 23, 2021
Always feel my business is appreciated!!! I know when my cars are serviced they are taken care of by mechanics that are trained and do quality work. cars are serviced they are taken care of by mechanics that are trained and do quality work. More
by Kelly Keylon
Employees Worked With
Great service advisor! Zachary McClelland
July 22, 2021
This dealer has kept my car in tip top shape and on the road. The work is exceptional, the customer service is amazing, and given I have an older (07 M45) and newer Infiniti (QX56/80), they take such care road. The work is exceptional, the customer service is amazing, and given I have an older (07 M45) and newer Infiniti (QX56/80), they take such care of my vehicles after all these years. My 07 is my antique and the guys at the dealership always compliment it. Thank you for such amazing professionalism and pride in you all’s crafts. More
by Rhico
Employees Worked With
Kendrick North
July 20, 2021
The oil change was completed and vehicle washed within 45 minutes on a Saturday morning. The service representative was professional and very friendly. The waiting area was clean and COVID 19 protocols wer minutes on a Saturday morning. The service representative was professional and very friendly. The waiting area was clean and COVID 19 protocols were used. Great experience! More
by Hulon22
Employees Worked With
Service department
July 16, 2021
The best service experience, kind, professional,knowledgeable just some down to earth peoples. I bought my auto in 2016 never had nothing but kindness and understanding l will purchase professional,knowledgeable just some down to earth peoples. I bought my auto in 2016 never had nothing but kindness and understanding l will purchase my new QX60 from nalley Infiniti. More
by Mac.
Employees Worked With
Dawn
July 08, 2021
My experience is always great when I have my vehicle serviced. My Service Advisor K. North was very professional & kind. To top off my service visit, my vehicle was washed & vacuumed. serviced. My Service Advisor K. North was very professional & kind. To top off my service visit, my vehicle was washed & vacuumed. More
by SouthernChicBelle
Employees Worked With
Kendrick North
June 23, 2021
This is the worst dealership ever and will not return even for servicing! As a woman purchasing a vehicle without help, I was “taken for” from the beginning. Walked in the dealership with a check in hand even for servicing! As a woman purchasing a vehicle without help, I was “taken for” from the beginning. Walked in the dealership with a check in hand. I went in to purchase a QX60 and advised I would not purchase the vehicle without a warranty. Then ensured a warranty was included (100K miles/6years). Advised I was recording all conversations. Purchased vehicle in Sept 2021, first warranty payment was to be drafted in October. No draft. Called dealership daily and was always transferred to voicemail of Paul which was no longer an employee. In November, spoke to Larry/Finance to inquire was told due to COVID, paperwork was slow processing. First draft was Feb 2021. May 2021, I had to pay $1100 for repairs to motor work. Found out that day, the warranty was for technology only (vehicle cameras). Called dealership today to inquire and then again transferred to ex-employee Paul’s voicemail. Took off work and drove to dealership, stood there an hour and half waiting for someone to help me. Finally, I was escorted to Larry/Finance by him. Explaining/Inquiring what happened in a normal tone due to I take accountability of not asking all of the questions I should have asked, Larry blurts out, “I not gonna argue with you!” I’m now sitting there dumbfounded. Instead of apologizing and being professional, that’s what I got through it all. More
by C Foster
Employees Worked With
Larry Jamison
