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Nalley INFINITI Marietta

Marietta, GA

4.6
645 Reviews

2020 Cobb Parkway Southeast

Marietta, GA

30060

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Showing 645 reviews

January 02, 2022

Kendrick North is the best advisor. He’s professional, honest and a great guy. He’s the only person I would work with More

by jude.floyd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendrick North
November 28, 2021

Employees are friendly and helpful . Waiting areas is super clean. There is always some kind is specials going on there too. More

by Mo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis
November 06, 2021

The service department is one of the best I've been to, you feel that they genuinely care about each customer. Kendrick is one of the best, keeping you updated along the process. More

by mord2500
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendrick
October 31, 2021

The Service Department is on top of all task and provide # 1 Customer Service!!! Thanks! More

by BAMA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jevon
October 20, 2021

I loved working with my car care specialist he was easy to talk with and looked out for me. More

by rnvjp69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curtis Malone
October 11, 2021

Cedric Harvey was fabulous as was the whole team. They worked hard to find the best deal for me and made it work. The entire process was the easiest experience in all of my car buying. I would whole hea More

by doc_pmoore
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Leyda, Cedrick Harvey
September 04, 2021

Nicole Alexander, Brian and Roland were amazing!!!! They saved me so much money on my trade and really lifted a burden off me!! Go here!!! More

by Erinloden1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roland , Nicole King
August 26, 2021

Purchased my first Infiniti from Mr. Bob Leyda. He is very knowledgeable and extremely helpful. Mr. Larry in Finance was also helpful. As with any new car, there is always questions. We returned to th More

by MAJGigi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry (Finance), Bob Leyda
August 24, 2021

AWESOME! AWESOME and AWESOME!Superb customer service AWESOME! AWESOME and AWESOME! Superb customer service skills. They say your in good hands with Allstate I say your car is in good hands with Marietta More

by Togodbethegloryy01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adams in SERVICE dept., Greg Charley
August 23, 2021

I had rear brake put on my 2016 QX60 at 30,000 miles, thirty two thousand miles later instead of replacing the front brakes they replaced the rear brakes again at 62,000 miles on 30th July. Took my vehi More

by Mac.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dawn
Aug 23, 2021 -

Mac. responded

This is my post so I will had to it , I will not purchase another infinity because of the scammer service rep. And the N- word that was dash out I still say the think I am a N-word

Aug 23, 2021 -

Mac. responded

Up date information on my QX60 as my vehicle waiting at NALLEY to determine the front noises in the left right hub , on July 7,2021 when they form the rear brake job on my QX60 the miles was62443 on Aug 21, 2021 the miles are 63885 a different of 1442 miles 38 days later dawn said I need front brakes, I talk with Carlos the service manager, he showed me some computer stuff that had been doctors to show where I refuse to have front brakes put on, this is a lie ever time I talk with this service advisor I told her to put front brakes on my vehicle and she just kept Insisting to put rear brakes on my vehicle, and they only had 30000 miles on them and the front had 62000 on them, make more since for me to put the front braks on, she had her way and put rear brakes on. I really get it not I stuck with still having to put front brakes on. Time to move on.

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