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Nalley INFINITI Marietta

Marietta, GA

4.7
570 Reviews

2020 Cobb Parkway Southeast

Marietta, GA

30060

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Showing 570 reviews

March 11, 2020

Refund on cancelled ext. warranty I purchaed an extended warranty on a vehicle from this dealer and and sold it after 3 months, I was told in my contract I could cancel this $3200. war More

by Momandnanax3@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Paul Mitchell, Stasha Robinson
Mar 30, 2020 -

Nalley INFINITI Marietta responded

Hello, we're disappointed to hear of the negative experience you had at our location. I would like the opportunity to address your concerns. Please reach out to me directly at (770) 659-7055 when you have a chance. Thank you, and we look forward to hearing from you. Chris Dastou, General Manager

March 02, 2020

Erin made buying my Jeep very pleasant and easy. She took care of everything in the transaction and made it a smooth process. Thanks! Bryan Fryar More

by Bfryar38
Recommend Dealer
Yes
Employees Worked With
Erin Loden
Mar 02, 2020 -

Nalley INFINITI Marietta responded

Bfryar38, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

February 18, 2020

Very Customer Friendly The service is great! Clean waiting area with snacks. Service employees are friendly and informative. I have been with them since 2013 and every servi More

by TBrooks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cedrick Harvey
Feb 19, 2020 -

Nalley INFINITI Marietta responded

Hi TBrooks, thanks so much for rating us so high! Be safe on the road!

February 10, 2020

Any time my JX35 is due for maintenance, I am passionate and confident that Nalley Infiniti will complete the job right the first time without breaking the bank. More

by mccargoa27
Recommend Dealer
Yes
Employees Worked With
Zachary (Service Advisor)
Feb 12, 2020 -

Nalley INFINITI Marietta responded

Thank you mccargoa27! We hope to be of service to you again!

December 29, 2019

Nicole King, Greg Charley, and Cory Russell were fabulous to work with! The team at Nalley is committed to helping you! They went out of their way to make my experience one I will never forget!! Thank you More

by Jsc800
Recommend Dealer
Yes
Employees Worked With
Cory Russell and Nicole King, Greg Charley, Nicole King
Jan 17, 2020 -

Nalley INFINITI Marietta responded

Jsc800, your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

November 23, 2019

If you want a car buying experience with a group of people who will bend over backwards for you, NALLEY INFINITI is where it’s at! This was the most WONDERFUL, EASY car buying experience I’ve ever had. More

by amandacchurch
Recommend Dealer
Yes
Employees Worked With
Brian Echols (FIVE STARS) and Evan Klein (FIVE STARS), Greg Charley, Nicole King
Dec 02, 2019 -

Nalley INFINITI Marietta responded

amandacchurch, we really appreciate this positive review! Thanks so much!

November 16, 2019

My 1st experience with Infinity and I couldn’t ask for better service. I had been with my previous dealership for 10 years so I was hesitant to switch to Infinity. Chris was so patient and professional th More

by Jenn
Recommend Dealer
Yes
Employees Worked With
Chris Walston
Dec 02, 2019 -

Nalley INFINITI Marietta responded

Jenn, your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

November 13, 2019

Super Happy Larry was great and I am loving my QX60. Larry was extremely helpful and I felt very well taken care throughout the whole process. Thank you so mu More

by adpeck1020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Jamison
Dec 02, 2019 -

Nalley INFINITI Marietta responded

Hello adpeck1020, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

October 29, 2019

Shocking! I loved my old wagon — 125k miles worth of love. Meanwhile, I hated car shopping so much I avoided it for 13 years. But the time had come. I started r More

by QX50owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Russell, Paul Carter, Evan Klein, Larry Jamison, Nicole King
Oct 29, 2019 -

QX50owner responded

Oops. I have driven Volvos for so long that I accidentally mistyped. It's Nalley INFINITI.

October 20, 2019

Bogus oil change Bought a used infinity that had 5100 miles on the odometer it was a “Certified Pre Owned” vehicle. Part of this certification was an oil change. The More

by Tom Coleman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Charles Brown (salesman), Andre Young (General Manager), Michael Militello (Service Director)
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