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Nalley INFINITI Marietta

Marietta, GA

4.7
624 Reviews

2020 Cobb Parkway Southeast

Marietta, GA

30060

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Showing 624 reviews

January 13, 2025

Nalley Infinity of Marietta has always treated me well. I have been taking my QX 60 there for five years. They are always friendly. They keep me informed about my car. I never feel pressured when they mak More

by Krmara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jevon
January 13, 2025

I bought a car at the end of December. The vehicle had some issues that came up on the test drive but was supposed to get fix after I signed the paperwork. They promised 3 days but the car More

by adavis1244
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Corey
Jan 15, 2025 -

Nalley INFINITI Marietta responded

Thank you for sharing your concerns. I’m sorry to hear about your experience and the issues with your vehicle. This is not the standard of service we aim to provide, and I understand your frustration. I’d like to help resolve this matter promptly. Please contact me directly so we can discuss your concerns further and work toward a solution. Your satisfaction is important to us. Jerry Metcalf General Manager Nalley Infiniti Marietta 901-318-7015

January 10, 2025

No photos of required maintenance. Example: engine air filter. I understand that pictures can’t be taken of all suggested maintenance, but things like filters and brakes w/today’s tech More

by Dtbrooks007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
January 10, 2025

Excellent auto dealership. Professional nd caring. Goes above to assist you with questions may have More

by plinley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Remarks tate, James Pittman
January 07, 2025

Great customer service from the receptionist and the entire staff. I was impressed with their professionalism More

by bgj037
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Pittman
January 07, 2025

My service consultant Kendrick was Awesome, describing what my car needed, and had it completely in a timely manner. More

by John Lewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendrick (Service Consultant)
January 06, 2025

Staff was nice and professional. I was able to get a last minute service which was very convenient. More

by deyanalee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damarkus
January 05, 2025

Service as expected. Took a little long but rep was extremely helpful. No problem returning. . More

by klicks_40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Demarkus
January 02, 2025

Happy New Year to the entire Staff at Nalley Infiniti. Excellent customer service. Mr. Tate answered all my questions and let me know about my car. Very helpful and lots of patience. He did an awesome More

by rysam3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Tate (Service)
January 01, 2025

Always excellent service. ..price quote is usually accurate and timely.....Advisors are always ready assist and listen. More

by LloydRay04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendrick North in service department
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