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Nalley INFINITI Marietta

Marietta, GA

4.7
658 Reviews

2020 Cobb Parkway Southeast

Marietta, GA

30060

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Showing 658 reviews

May 20, 2025

Felt like they just wanted to do deal and not really listening to my concerns during test drive. And after dealing was done I had to wait and go back with a friend to get vehicle because they wouldn't t More

by Chris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Darnell Tinker
May 22, 2025 -

Nalley INFINITI Marietta responded

Thank you for your honest review. While we’re glad to hear you decided to move forward with your purchase, we’re sorry to learn that parts of your experience didn’t meet your expectations. We regret that we fell short in those areas and understand how those “little things” impacted your overall impression. We would like to speak with you further about your experience and hopefully restore your faith in us. Please contact me at your convenience. Jerry Metcalf, General Manager, 901-318-7015

May 12, 2025

Bob Leyda was wonderful to work with. He made the whole process very easy. Since my purchase, Bob has followed up to be sure I have my car all set up. More

by wwking912
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Finance manager , Bob Leyda
May 12, 2025

Mr. North is a wonderful young man and emplowee of Infiniti. It pleasant for a senior citizen to work with him . He is kind and knowledgeable! WG More

by willia George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Kendrick North
April 29, 2025

This was my first visit to this location everyone was very professional and nice. What a difference from another location I use to go too. I will be back making this place my car repair shop. Great sta More

by gwenhoward1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Demarkcus Tate
April 28, 2025

I take my care to this dealership fairly regularly, so I was surprised that the customer service was a bit lack luster. I believe my service person was fairly new, so that understandable, but I do expect a More

by inroad.marcher_7e
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jevon
April 24, 2025

My service was met with courteous and timely attention. The service representative informed me exactly I needed done besides what I was there for. More

by Fredrick.browder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendrick
April 12, 2025

Demarcus is very professional and he makes you feel comfortable with the work that's needed to be done on your vehicle. I feel safe knowing that he's going to be honest and not take advantage of the se More

by miracledestinations
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DEMARCUS
April 10, 2025

We drove about an hour and a half to buy my car. It was a great experience and they took very good care of us! More

by Cstewart1715
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey
April 06, 2025

Friendly, knowledgeable, and welcoming staff. Overall a great experience. Kihry did a great job and was very genuine and helpful. More

by sroland22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kihry
April 06, 2025

I took my SUV in for service and was made to feel very special. The service associates were very polite, friendly and professional. They kept me updated of the progress and sent me an link to see when More

by rbragg6471
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance in Service
2
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