Nalley INFINITI Marietta

Great work Kendrick, fast and transparent communication and timely. I will be back if I need anything and timely. I will be back if I need anything More

Staff is professional and knowledgeable about the Infinity product line. Service department is excellent. The customer waiting area is comfortable. Infinity product line. Service department is excellent. The customer waiting area is comfortable. More

I really enjoyed my visit, it was nice & clean. The customer service was great! All services were Excellent! The customer service was great! All services were Excellent! More

The dealership is clean, service staff is friendly, and professional. I always take my infinity there. professional. I always take my infinity there. More

Kendrick North was amazing to work with. He is always very responsive and keeps you abreast of what is going on with your vehicle. He is always very responsive and keeps you abreast of what is going on with your vehicle. More

Dealership was clean and courteous. I will be back. I was kept informed at all times. I will be back. I was kept informed at all times. More

Go see Thomas if you have service needs. He is the absolute best! Thank you again for helping me getting my car back rolling. He is the absolute best! Thank you again for helping me getting my car back rolling. More

Very professional. Service advisor answered all my questions and concerns. The price of my service was very reasonable. Service advisor answered all my questions and concerns. The price of my service was very reasonable. More

I leased a 2022 Infiniti Q50 from this location in March of 2022. This has been the worst experience I’ve ever had with a brand new car. On the day that I purchased the vehicle they were unable to detail th of 2022. This has been the worst experience I’ve ever had with a brand new car. On the day that I purchased the vehicle they were unable to detail the car because the detailing staff had already left before my deal was finished up. They told me to bring the car back anytime and it would be taken care of. I brought the car in about a week later on a Saturday and was unable to have it detailed due to a staffing issue. So once again I was told to bring the car in during the week to have it done. I brought the car back during the week to have it cleaned. The guy who details the car took my car to the back but when he brought the car back out the car was still dirty and had glue on it. I brought this to my salesman attention but unfortunately it was unable to be fixed because the person who did the job left directly after. So once again I would have to bring my car back another day to have this completed. Brian Echols gave me a $300 credit towards a service for the inconvenience. About 28 days after having the car I was out one night my brand new car starts to run hot. I have to pull over on the side of the road. You could see where all the fluid had leaked out of the car. I waited for hours on the side of the road for a tow, which didn’t come to 1AM. The car was sent to Infiniti via tow and was repaired on the following Monday. I didn’t have any issues with the service department, Carlos was nice and helpful! On that Monday I expressed my concerns to Brian Echols about not feeling safe driving this car after the incident and that I would like for him to buy the car back. Brian agreed to do so but had to check on a law first and said that he would get back with me. I called Brian for 2 weeks straight & also left messages with not one call being returned. I felt like I was being avoided. It wasn’t until I left a bad review on google that I received a call back. The next time I talked to Brian even after he agreed that he would buy the car back from me he was no longer willing to. He said he would only trade the car out for me because he would lose money since the car is now used. Brian’s only concern is making a sale, he has doesn’t care about my concerns at all! I will NEVER buy another Infiniti!!! More

Easy access and friendly and affordable Service prices. Like the buy one get one free oil change. Like the buy one get one free oil change. More