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Nalley INFINITI Marietta

Marietta, GA

Overview
Reviews
Vehicles
4.6
645 Reviews
Call Dealership (770) 281-8661
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2020 Cobb Parkway Southeast

Marietta, GA

30060

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Showing 645 reviews

January 30, 2024

After purchase of vehicle we noted information on digital dashboard stating battery low on key fob. My husband returned to dealership to resolve issue the next business day. Sadly the initial reception was n More

by Andreamccook
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Elijah, his manager
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Jan 31, 2024 -

Nalley INFINITI Marietta responded

It's disappointing to hear that your interaction with our staff did not meet your expectations. Customer satisfaction is our top priority, and I would like the opportunity to address this properly. Please reach out to me at your earliest convenience so we can resolve the issue with your key fob promptly and ensure you are completely satisfied with your experience. Thank you for bringing this to our attention. Tom Mann, Service Manager Nalley INFINITI Marietta 770-281-8650

January 28, 2024

Kendrick is always a pleasure to work with. He is knowledgeable and most friendly! He always lets me know the status of my vehicle and what the process is and cost! Kendrick is the ABSOLUTE BES More

by Starntheeast213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendrick (service in Marietta)
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January 28, 2024

My service advisor, Kendrick, was courteous, knowledgeable and efficient. The customer service extended to me was excellent. This is why I have all my maintenance performed by Nalley Infiniti. I More

by Barry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor, Kendrick .
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January 27, 2024

The dealer took their time and kept me informed about my vehicles progress. They let me know when it was ready More

by Saykids
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendrick North
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January 26, 2024

I've always loved taking both of cars to Nalley. They're always very professional and courteous More

by Johnsonmobile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Leyda
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Jan 26, 2024 -

Johnsonmobile responded

I've always loved taking both of cars to Nalley. They're always very professional and courteous

January 26, 2024

My salesman was very knowledgeable and professional! Everyone was very helpful and friendly. Highly recommend this dealership! More

by Cyndy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mickey Turner
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January 26, 2024

Excellent service, very professional and thorough answering questions. My Service Associate Kendrick is always honest on what services I need for my car. More

by Denise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendrick
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January 26, 2024

Courteous and professional. After my wife 2009 G37S service I had a question about the tire rotation and Dawn got the information I needed. Thanks More

by Jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Bresko
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January 24, 2024

Great customer service! Thank you for all your help fixing my car! You guys are great More

by San
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cedrick Harvey
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January 21, 2024

Awesome service and professional customer service and reliable repairs!! Kendrick North has been my rep since 2015 More

by clintontwo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendrick North
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