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Nalley INFINITI Marietta

Marietta, GA

4.7
584 Reviews

2020 Cobb Parkway Southeast

Marietta, GA

30060

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Showing 584 reviews

February 18, 2024

As usual,the service was excellent. I trust Kendrick North to take care of me. More

by luannb1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendrick North
February 18, 2024

Kendrick service is professional and curtious. Everything is explained and made pleasantly clear. The service I've received makes our visits very pleasant. More

by elijahgarmon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendrick
February 16, 2024

This time when I did my service, my car was not vacuum. I hope all the fluid were done, but they did not vacuum my car out, and I was truly disappointed. More

by Bernnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot
February 12, 2024

Customer service is great, but the service of your vehicle is a hit or miss. You have to ask for basic things that should be an automatic like check pressure in tires. I think this location service te More

by Junonykki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendrick
February 12, 2024

My advisor Kendrick North is the best. He is always very professional and helps guide me on my car services yearly. More

by Carly R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendrick North , Greg Charley
February 09, 2024

Easy in. Easy out. Always a pleasure. I, especially, love the communication while I'm there. More

by Dina L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Demarkus
February 09, 2024

Excellent service, knowledgeable technicians and professional staff! Appointments are highly respected and timely handled during each and every service visit! More

by Cristobal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martha Mitchell
February 04, 2024

Excellent service provided by my service representative Kendrick North. The service was worth the price More

by myverdree1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
February 02, 2024

I always get awesome service. Everyone is pleasant, helpful and they take care of all my car needs. No complaints here! More

by sheltonf19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Demarkus Tate
January 30, 2024

After purchase of vehicle we noted information on digital dashboard stating battery low on key fob. My husband returned to dealership to resolve issue the next business day. Sadly the initial reception was n More

by Andreamccook
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Elijah, his manager
Jan 31, 2024 -

Nalley INFINITI Marietta responded

It's disappointing to hear that your interaction with our staff did not meet your expectations. Customer satisfaction is our top priority, and I would like the opportunity to address this properly. Please reach out to me at your earliest convenience so we can resolve the issue with your key fob promptly and ensure you are completely satisfied with your experience. Thank you for bringing this to our attention. Tom Mann, Service Manager Nalley INFINITI Marietta 770-281-8650

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