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Nalley INFINITI Marietta

Marietta, GA

4.7
626 Reviews

2020 Cobb Parkway Southeast

Marietta, GA

30060

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Showing 626 reviews

February 14, 2025

This is my 3rd vehicle that I have purchased from this dealership and each experience Has been superior! I hate car shopping, but everyone who works here makes the experience enjoyable and they really go More

by Jamiempatterson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Echols , James Pittman
February 12, 2025

The dealership is great. Clean, friendly stuff. They need milk of the hot chocolate. Please More

by Damiangl527
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember his name
January 30, 2025

James Pittman who’s Tue salesperson who assisted me was very knowledgeable, considerate and helpful in knowing what was best for me and MY circumstances all around. He paid attention to MY needs and wasn’t More

by teegatson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Pittman
January 25, 2025

I absolutely trust my advisor Kendrick. While they are super busy, sometimes there is a little bit of a weight. I trust that when they tell me something it is true. They’re not just trying More

by sgb0817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendrick
January 25, 2025

The manager of the service area, Paul was extremely helpful and went above and beyond to clarify a number of issues with my car!! This kind of help seems to have lost it way in this economy today and More

by D
Recommend Dealer
Yes
Employees Worked With
Paul
January 25, 2025

No frills. Straight to the point…. Not an ounce of “used car salesman” in this team. Most pleasurable buying experience ever…. Never even questioned the price More

by Shane
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Taylor , James Pittman
January 23, 2025

This was the absolute best experience I’ve ever had with a dealership! From the time I pulled up to the automatic garage door my experience was nothing less than amazing. Everything happens in an environmen More

by sedness01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Demarcus Service
January 22, 2025

Extremely poor customer service , very disrespectful unprofessional service provided and no accountability & appropriate action taken. More

by SLashley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom Mann
Jan 23, 2025 -

Nalley INFINITI Marietta responded

I’m very sorry to hear about your experience. Providing professional and respectful service is our priority, and I regret that we fell short. Your concerns are important, and I’d like to understand more about what happened so we can address it properly. Please reach out to me directly—I’d appreciate the opportunity to make things right. Jerry Metcalf General Manager Nalley Infiniti Marietta 901-318-7015

January 21, 2025

Service was good, however the wait was 2 1/2 for a oil change. That's just alittle too long for that type of service. More

by victord09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
January 20, 2025

The team was quick & had excellent communication skills. Job well done on customer service . Thank youll More

by keyantah3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Charley, Ramona Kerr, Martha Mitchell, Stasha Robinson, Chris Dastou, Bob Leyda, Larry Jamison, Nicole King, Cedrick Harvey, James Pittman
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