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Nalley INFINITI Marietta
Marietta, GA
679 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 679 reviews
January 22, 2026
The sales people were great and informative. We got a good deal and appreciate the team working with us. The purchase process was painful as there seemed they seemed to be short of staff to ge We got a good deal and appreciate the team working with us. The purchase process was painful as there seemed they seemed to be short of staff to get through the process. It turned into 5 hours and the technology on using my phone for the finances and the company iPad was slow and painful. More
by jtoebe
Employees Worked With
Tia
December 18, 2025
The wait time was Good. .The service advisor, Jevon Cannon has great customer service!!! I will look for him on my next visit. He informed me personally when me car will be .The service advisor, Jevon Cannon has great customer service!!! I will look for him on my next visit. He informed me personally when me car will be ready. He answered questions that I had of concern. THANKS AGAIN FOR YOUR CONCERN TO YOUR CUSTOMERS YOU RARELY SEE OR HEAR THAT NOW DAYS!!!! More
by kethomas1979
Employees Worked With
Jevon cannon, Nicole King
November 18, 2025
Cory and the whole staff were very kind, welcoming, and very informative. I had a wonderful experience. The facility was clean and the snacks were tasty! very informative. I had a wonderful experience. The facility was clean and the snacks were tasty! More
by jenny17
Employees Worked With
Cory,
October 29, 2025
Awesome experience each time I go. Great service and sales Team. I have purchased 3 vehicles from them. Great service and sales Team. I have purchased 3 vehicles from them. More
by rickycoates
Employees Worked With
Martha Mitchell, Stasha Robinson, Chris Dastou, Bob Leyda, Nicole King
October 20, 2025
I brought my car in because it had a leak on the passenger's side that would accumulate inside the car. After several days diagnosing, I was told that the weatherstripping was causing the leak and n passenger's side that would accumulate inside the car. After several days diagnosing, I was told that the weatherstripping was causing the leak and needed to be replaced. They also said the driver's side needed to be replaced, although I had never experienced any leaking on that side. The total cost of the repair was $1,585.26. After the work was done, they mentioned that the windshield might be leaking as well, but that is not something they fix. It took a few days after for it to rain, but when it did the water came right back into my car just as much as it had previously. It turns out they did not properly diagnose the problem and replace parts that did not need to be replaced to the tune of $1,585.26. The following work day, I called to request not a refund, but just that they cover the cost of fixing the windshield, which is less than $300. They declined. There was an offer to split the cost 50/50, but that would require me to drive down there (an hour away) and use their business associate. Since I had already paid more than enough, I declined the offer. I told the service worker that since they would not be true to their word that I would dispute the transaction with the credit card company. The service worker then insulted me and hung up. I do not in any way recommend this business. More
by Jordan
Employees Worked With
Kendrick
October 15, 2025
My service representative was Kendrick. I love working with him. He’s always professional kind and he always get the job done. I only set my appointment to work with him. Hes the best I love working with him. He’s always professional kind and he always get the job done. I only set my appointment to work with him. Hes the best More
by jude.floyd
Employees Worked With
Kendrick
