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Nalley INFINITI Marietta

Marietta, GA

4.7
618 Reviews

2020 Cobb Parkway Southeast

Marietta, GA

30060

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Showing 618 reviews

January 21, 2025

Service was good, however the wait was 2 1/2 for a oil change. That's just alittle too long for that type of service. More

by victord09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
January 20, 2025

The team was quick & had excellent communication skills. Job well done on customer service . Thank youll More

by keyantah3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Charley, Ramona Kerr, Martha Mitchell, Stasha Robinson, Chris Dastou, Bob Leyda, Larry Jamison, Nicole King, Cedrick Harvey, James Pittman
January 18, 2025

The service was great! Kendrick helped us to get our starter replaced. My truck is running great now. Thank you More

by Nikki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendrick, Greg Charley, Ramona Kerr, Martha Mitchell, Stasha Robinson, Chris Dastou, Bob Leyda, Larry Jamison, Nicole King, Cedrick Harvey, James Pittman
January 17, 2025

Tia was a great salesperson. She answered all my questions and fully explained the car operations. More

by jwrnicu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tia
January 13, 2025

Nalley Infinity of Marietta has always treated me well. I have been taking my QX 60 there for five years. They are always friendly. They keep me informed about my car. I never feel pressured when they mak More

by Krmara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jevon
January 13, 2025

I bought a car at the end of December. The vehicle had some issues that came up on the test drive but was supposed to get fix after I signed the paperwork. They promised 3 days but the car More

by adavis1244
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Corey
Jan 15, 2025 -

Nalley INFINITI Marietta responded

Thank you for sharing your concerns. I’m sorry to hear about your experience and the issues with your vehicle. This is not the standard of service we aim to provide, and I understand your frustration. I’d like to help resolve this matter promptly. Please contact me directly so we can discuss your concerns further and work toward a solution. Your satisfaction is important to us. Jerry Metcalf General Manager Nalley Infiniti Marietta 901-318-7015

January 10, 2025

No photos of required maintenance. Example: engine air filter. I understand that pictures can’t be taken of all suggested maintenance, but things like filters and brakes w/today’s tech More

by Dtbrooks007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
January 10, 2025

Excellent auto dealership. Professional nd caring. Goes above to assist you with questions may have More

by plinley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Remarks tate, James Pittman
January 07, 2025

Great customer service from the receptionist and the entire staff. I was impressed with their professionalism More

by bgj037
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Pittman
January 07, 2025

My service consultant Kendrick was Awesome, describing what my car needed, and had it completely in a timely manner. More

by John Lewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendrick (Service Consultant)
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