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Nalley Hyundai

Lithonia, GA

4.6
611 Reviews

7909 Mall Pkwy

Lithonia, GA

30038

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Showing 611 reviews

January 29, 2014

In November I purchased a 2013 Hyundai Sonata. My overall experience was great. Tie Hill assisted me with my purchase. I had obtained financing from another company, but was able to obtain better rates with More

by N1cole123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tie Hill
Jan 30, 2014 -

Nalley Hyundai responded

I am glad that Tie was able to show you the kind of service that earned your confidence and helped you not only find the right vehicle for you, but also understand the provided options. We want to be sure that you are fully satisfied with your purchase so if there is anything we can do to make your driving experience better, please do not hesitate to let us know about it. Thank you, Quentin Stephens General Manager

January 29, 2014

Tie Hill is the best salesman I have ever met. He worked to get me an awesome deal on a Hyundai Accent. I went to the Kia dealership by Stone Crest Mall. I had walked the lot for 30 mins and no salesman cam More

by ssimmonsnyc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tie Hill
Jan 30, 2014 -

Nalley Hyundai responded

Thank you for taking the time to let me know about your appreciation for the service you received at Nalley Hyundai. I am glad that Tie's professionalism turned around your shopping experience. If there is anything we can do to be of further assistance, please do not hesitate to reach out to us. Best, Quentin Stephens General Manager

January 10, 2014

They were very fair with there deal and answered my all questions. The hold staff were very helpful and made the proceed easy. More

by Lynn3076
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gallow,Aijilon
Jan 13, 2014 -

Nalley Hyundai responded

Norman, Thank you for letting me know that my team did a great job of providing you the kind of customer service that ensures that all your questions are answered and that you are made comfortable through the buying process. If there is anything we can do to be of further assistance, please do not hesitate to contact us. Thank you, Quentin Stephens General Manager

November 17, 2013

I set up an appointment to find a car before I arrived. I arrived a little earlier than scheduled and decided to walk around until my designated appointment time. While walking around, I did not realize at t More

by rischa19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashtin Sims
Nov 18, 2013 -

Nalley Hyundai responded

It is great to hear that Ashtin was able to work to find you just what you were looking for, even though you couldn't see it! I am confident that Ashtin, Robert, and Kevin were able to answer your on-site questions and I hope they made you feel comfortable with reaching back to us with any questions you might have now that you are on the road. Thank you for your business, Quentin Stephens General Manager

November 13, 2013

I thoroughly enjoyed my experience. They helped me when all seemed impossible. I left with a brand new car and with the price I could afford More

by Scricket
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashtin Sims
Nov 15, 2013 -

Nalley Hyundai responded

I am glad that we were able to work together to find a car you are happy with at a price that works. Please let us know if there is anything we can do to be of assistance now that you've been on the road awhile. Thank you, Quentin Stephens General Manager

November 10, 2013

The service advisor Dianne Mullins was very courteous and helpful! I was able to get a oil change for my vehicle without having a appointment. More

by chduffy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dianne Mullins
Nov 14, 2013 -

Nalley Hyundai responded

I am glad to hear that you were able to get prompt service without an appointment. We always strive for the best service possible with as little inconvenience as possible to our customer which is why we emphasize making an appointment. If you have any questions or concerns that we can answer for you, Dianne and the rest of my team are here to help! Thank you, Quentin Stephens General Manager

November 01, 2013

I have been a loyal customer starting with Courtesy Hyundai when I bought my 1st Hyundai which was a 2005 Accent. I was so impressed with the quality of the car and pesonal service, that I came back an More

by marycarter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oliver Lacy, Philian Pettigrew
Nov 04, 2013 -

Nalley Hyundai responded

Mary, It means a lot that a loyal customer sees the commitment to service we work we want all customers to experience at Nalley Hyundai. I am glad that you were able to get into your new Hyundai so easily wtih the help of my team. I am confident you know already that we are here and willing to answer any questions you have about your new car. Thank you for your continued business, Quentin Stephens General Manager

October 29, 2013

My husband and I were in the market for a new vehicle. After visiting two other dealership we decided to visit Conyers Hyundai at the recommendation of our son. We were treated royally by both Mr.Cline a More

by bbh0420
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quentin Stephens, Amish Cline
Oct 29, 2013 -

Nalley Hyundai responded

I am so glad to know that we were able to work so easilywith you to get you into your new Santa Fe Sport! Our commitment to customer service is easy to demonstrate when we are able to work with customers who are as engaged as you. Please do not hesitate to contact us with any questions that come up before your first scheduled maintenance. We look forward to working with you again, Quentin Stephens General Manager

October 28, 2013

For my first car-buying experience, I'd say this was a great one! Although new to the company, Bruce was very helpful and knowledgeable about Hyundai Elantras and the car buying process. He and Robert w More

by LeahJ323
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce, Robert Smith
Oct 29, 2013 -

Nalley Hyundai responded

Leah, Welcome to the Nalley family! I am proud to know that Bruce and Robert were able to help you get into your new Elantra-- with the help of your father, of course! Please allow us to continue to make you "super happy" by letting us know if there is anything we can do to make your driving experience better before your first scheduled maintenance. Thank you for your business, Quentin Stephens General Manager

October 26, 2013

If you are in the market for a car you should come to Nalley and work with Amish and Daniel. They will make the process painless and get you in the car you want. Get excellent customer service and leave More

by lizrheath
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amish Cline
Oct 28, 2013 -

Nalley Hyundai responded

Liz, I always say that the highest priority at Nalley Hyundai is complete customer satisfaction but I think I might change that to having customers who "leave with a smile on [their] face". I am thrilled to hear that you found Amish and Daniel so helpful. If there is anything we can do to ensure that you keep smiling, please just let us know. Thank you for your business, Quentin Stephens General Manager