Nalley Hyundai
Lithonia, GA
Filter Reviews by Keyword
By Type
Showing 589 reviews
I set up an appointment to find a car before I arrived. I arrived a little earlier than scheduled and decided to walk around until my designated appointment time. While walking around, I did not realize at t arrived a little earlier than scheduled and decided to walk around until my designated appointment time. While walking around, I did not realize at the time that the vehicle in which I was interested was located in the back, so I became a little confused about the dealership's capacity to carry my desired car. Ashtin Sims walked out almost immediately as I walked around to the front of the office building and explained to me the layout of the dealership and followed up with the individual with whom I was originally scheduled to meet since I was early. The original person decided to let Ashtin assist us and assist us he did! From the beginning to end, Ashtin was extremely helpful explaining the dealership's vehicle offerings, introducing me to financing people like Robert Smith and Kevin Martin to explain areas with which he did not feel he could fully answer our financing questions, and providing an overall enjoyable experience that I'm sure many do not find at car dealerships. I never felt during my encounter with Ashtin that he tried to take advantage of me and put me into an uncomfortable purchase situation to profit off of me. This was my first experience purchasing a new car as a young professional. I can definitely say because of Ashtin that it will not be my last purchasing experience with this dealership. I live in another city, but I will gladly drive the hour it takes in the future to buy another car when the time is right again. Once I decided on a vehicle, Kevin Martin was also extremely helpful explaining my financing terms and all the insurance and other offerings. He made this experience in finalizing my deal very easy and relaxed and he went above and beyond explaining almost every aspect of every document I signed. More
I have been a loyal customer starting with Courtesy Hyundai when I bought my 1st Hyundai which was a 2005 Accent. I was so impressed with the quality of the car and pesonal service, that I came back an Hyundai when I bought my 1st Hyundai which was a 2005 Accent. I was so impressed with the quality of the car and pesonal service, that I came back and bought a 2011 Hyundai accent. When my wife's 2005 Accent was damaged by a deer in October, we again went back to now Nalley Hyundai to inquire about purchasing another car. Our salesman, Philan Pettigrew, immediately made us both welcome and without any sales pressure took the time to show us several different cars both used and new. When we found a car that fit our needs, we went back and he helped us in answering all questions concerning financing and worked to find the right price. He was very professional and very polite. Also we were impressed with Oliver Lacey and Kevin Martin on assuring us that everything would be all right and they would make sure of it. It is too bad you don't find this type of quality service everywhere. We also met Daniel Williams who happened to see us and introduced himself and offered any help we needed and to let us know that he appreciated us coming back again. It's this type of service that you gave us is why we keep coming back. With outstanding service and professionalism from management and sales personel as well as car service is what will keep us your loyal customers. Thank you again Nalley Hyundai. "You are the Best". More
My husband and I were in the market for a new vehicle. After visiting two other dealership we decided to visit Conyers Hyundai at the recommendation of our son. We were treated royally by both Mr.Cline a After visiting two other dealership we decided to visit Conyers Hyundai at the recommendation of our son. We were treated royally by both Mr.Cline and Mr. Stephens. We did not purchase on our first visit, but decided to go back the next weekend. Jennifer called to make sure we would be coming in at the appointed time given us. Amish was very patient with us and allowed us to test drive several vehicles until we found the one we were happy with. The General Manager came out to personally greet us on both visits and assured us that a deal that was perfect for us would be worked out. Everyone that we came in contact with were simply a delight and we are ecstatic over our new Santa Fe Sport 2.0T. We love everything about it; color, sleek design performance, etc. Just as promised, we have a payment that we are well pleased with. Hats off to Conyers Hyundai for a job well done. We will recommend this dealership to our family and friends. More
For my first car-buying experience, I'd say this was a great one! Although new to the company, Bruce was very helpful and knowledgeable about Hyundai Elantras and the car buying process. He and Robert w a great one! Although new to the company, Bruce was very helpful and knowledgeable about Hyundai Elantras and the car buying process. He and Robert were very patient with me and my father throughout the process, and made it an enjoyable experience. I am super happy with my purchase, and will be recommending Nalley Hyundai to others. Thank you! More
If you are in the market for a car you should come to Nalley and work with Amish and Daniel. They will make the process painless and get you in the car you want. Get excellent customer service and leave Nalley and work with Amish and Daniel. They will make the process painless and get you in the car you want. Get excellent customer service and leave with a smile on your face when you drive off in your new car! More
I must first mention that I am not easily pleased or impressed. Having said that I must admit that I was absolutely pleased and fully impressed with the total process and experience at this dealership. impressed. Having said that I must admit that I was absolutely pleased and fully impressed with the total process and experience at this dealership. Customer service means everything to me and these gentlemen, these professionals were at the top of the line in their individual expertise and I commend them for their great work. They were very professional, patient, knowledgeable, friendly, honest, caring, energetic and enthusiastic not only to my wife and but I personally observed it throughout the dealership. If there is a model for the proper way a dealership should operate, Nalley Hyundai could be that model. I solute them one and all and would recommend to my family and closest of friends to visit the Nalley Hyundai dealership if they are looking to buy or lease a car. On behalf of me and my wife, thank you for your great work, we truly appreciate it. Sincerely, Rev. McCainly Mace More
I live near this dealer and on my 3rd Hyundai, I was reluctant to visit because of previous ownership and management, but my daughter found a car she was looking for. I was surprised at the courtesy of reluctant to visit because of previous ownership and management, but my daughter found a car she was looking for. I was surprised at the courtesy of the staff, politeness, and no pressure sales. I had walked away from a sale due to the rudeness of the previous staff. The new staff vanquished any cynicism I had, give these guys a try. My daughter is a very happy first time buyer! More