Back

Nalley Hyundai

Lithonia, GA

not yet
rated
589 Reviews

7909 Mall Pkwy

Lithonia, GA

30038

Directions

By Type

Showing 589 reviews

January 10, 2014

They were very fair with there deal and answered my all questions. The hold staff were very helpful and made the proceed easy. More

by Lynn3076
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gallow,Aijilon
Jan 13, 2014 -

Nalley Hyundai responded

Norman, Thank you for letting me know that my team did a great job of providing you the kind of customer service that ensures that all your questions are answered and that you are made comfortable through the buying process. If there is anything we can do to be of further assistance, please do not hesitate to contact us. Thank you, Quentin Stephens General Manager

November 17, 2013

I set up an appointment to find a car before I arrived. I arrived a little earlier than scheduled and decided to walk around until my designated appointment time. While walking around, I did not realize at t More

by rischa19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashtin Sims
Nov 18, 2013 -

Nalley Hyundai responded

It is great to hear that Ashtin was able to work to find you just what you were looking for, even though you couldn't see it! I am confident that Ashtin, Robert, and Kevin were able to answer your on-site questions and I hope they made you feel comfortable with reaching back to us with any questions you might have now that you are on the road. Thank you for your business, Quentin Stephens General Manager

November 13, 2013

I thoroughly enjoyed my experience. They helped me when all seemed impossible. I left with a brand new car and with the price I could afford More

by Scricket
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashtin Sims
Nov 15, 2013 -

Nalley Hyundai responded

I am glad that we were able to work together to find a car you are happy with at a price that works. Please let us know if there is anything we can do to be of assistance now that you've been on the road awhile. Thank you, Quentin Stephens General Manager

November 10, 2013

The service advisor Dianne Mullins was very courteous and helpful! I was able to get a oil change for my vehicle without having a appointment. More

by chduffy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dianne Mullins
Nov 14, 2013 -

Nalley Hyundai responded

I am glad to hear that you were able to get prompt service without an appointment. We always strive for the best service possible with as little inconvenience as possible to our customer which is why we emphasize making an appointment. If you have any questions or concerns that we can answer for you, Dianne and the rest of my team are here to help! Thank you, Quentin Stephens General Manager

November 01, 2013

I have been a loyal customer starting with Courtesy Hyundai when I bought my 1st Hyundai which was a 2005 Accent. I was so impressed with the quality of the car and pesonal service, that I came back an More

by marycarter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oliver Lacy, Philian Pettigrew
Nov 04, 2013 -

Nalley Hyundai responded

Mary, It means a lot that a loyal customer sees the commitment to service we work we want all customers to experience at Nalley Hyundai. I am glad that you were able to get into your new Hyundai so easily wtih the help of my team. I am confident you know already that we are here and willing to answer any questions you have about your new car. Thank you for your continued business, Quentin Stephens General Manager

October 29, 2013

My husband and I were in the market for a new vehicle. After visiting two other dealership we decided to visit Conyers Hyundai at the recommendation of our son. We were treated royally by both Mr.Cline a More

by bbh0420
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quentin Stephens, Amish Cline
Oct 29, 2013 -

Nalley Hyundai responded

I am so glad to know that we were able to work so easilywith you to get you into your new Santa Fe Sport! Our commitment to customer service is easy to demonstrate when we are able to work with customers who are as engaged as you. Please do not hesitate to contact us with any questions that come up before your first scheduled maintenance. We look forward to working with you again, Quentin Stephens General Manager

October 28, 2013

For my first car-buying experience, I'd say this was a great one! Although new to the company, Bruce was very helpful and knowledgeable about Hyundai Elantras and the car buying process. He and Robert w More

by LeahJ323
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce, Robert Smith
Oct 29, 2013 -

Nalley Hyundai responded

Leah, Welcome to the Nalley family! I am proud to know that Bruce and Robert were able to help you get into your new Elantra-- with the help of your father, of course! Please allow us to continue to make you "super happy" by letting us know if there is anything we can do to make your driving experience better before your first scheduled maintenance. Thank you for your business, Quentin Stephens General Manager

October 26, 2013

If you are in the market for a car you should come to Nalley and work with Amish and Daniel. They will make the process painless and get you in the car you want. Get excellent customer service and leave More

by lizrheath
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amish Cline
Oct 28, 2013 -

Nalley Hyundai responded

Liz, I always say that the highest priority at Nalley Hyundai is complete customer satisfaction but I think I might change that to having customers who "leave with a smile on [their] face". I am thrilled to hear that you found Amish and Daniel so helpful. If there is anything we can do to ensure that you keep smiling, please just let us know. Thank you for your business, Quentin Stephens General Manager

October 23, 2013

I must first mention that I am not easily pleased or impressed. Having said that I must admit that I was absolutely pleased and fully impressed with the total process and experience at this dealership. More

by mcdonough121
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oliver Lacy, Robert Smith, Orren Crowther
Oct 24, 2013 -

Nalley Hyundai responded

Rev . Mace. I appreciate you taking the time to let me know that you were impressed with our customer service. We do strive for complete customer satisfaction so I am glad that we lived up to your expectations for great service. We look forward to seeing you again! Best, Quentin Stephens General Manager

October 23, 2013

I live near this dealer and on my 3rd Hyundai, I was reluctant to visit because of previous ownership and management, but my daughter found a car she was looking for. I was surprised at the courtesy of More

by Kevin Garver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Philian Pettigrew
Oct 24, 2013 -

Nalley Hyundai responded

Kevin, I am glad to hear that your daughter was able to bring you in and allow us to show you the Nalley difference at your local Hyundai store. We want you to feel confident in us and trust us with any Hyundai concerns so we can continue to show you our commitment to customer service. I am thrilled that your daughter is the newest member of the Nalley family; we look forward to working with her, especially if she brings you along! Thank you for your business, Quentin Stephens General Manager

...
58