Nalley Hyundai

xxxx poor sales manager! Below is a copy of the Email I sent the GM of Nalley Hyundai. Feel free to read it. To top it all off, we ended up having to cancel a subscription to Below is a copy of the Email I sent the GM of Nalley Hyundai. Feel free to read it. To top it all off, we ended up having to cancel a subscription to SiriusXM that the dealership decided to put in our name!! DISGRACEFUL!!! My wife and I met with Keosha Green tonight to discuss the possible purchase of a 2017 . Hyundai Santa Fe Stock number HG498337. We had looked at this vehicle and did have quite a bit of interest in it. Once we test drove it, we sat down with Keosha to discuss the purchase of this vehicle. The internet price shows $32,160, which includes a promotion from Hyundai giving $2,750 cash back as well as what is termed "Price Difference" which is in the amount of $3,035. The internet price clearly states that it includes the dealer service charge of $599 as well as the title service fee of $98. We went back and forth with Keosha going to the sales manager a few times and he wasn't able to remove the $98 or the $599 for some reason nor was he willing to give us the full "Price Difference" amount. After about the third time of us going back and forth the sales manager comes out to us. He didn't even introduce himself but instead he started the conversation with "I'm not going to bicker with you folks on $98. If that's what it is going to come down to y'all have a good night." The he proceeded to tell my wife and I that since he overvalued our trade in to "help us get the right figures", he wasn't going to do any more on the new car so that he could have a "car with 90,000 miles that nobody will want". It is not our fault that he quoted $15,000 on our trade in of a 2015 Kia Sorento. The fact of the matter is that he wasn't even willing to try and make a sale. He should have had no problem removing what the website clearly states is included, I'm sure he realized that it would be false advertisement if it wasn't removed. When asked about the "Price Difference", he said that the full website shows the rebates that add up to that amount. The only issue is that there is no way you can combine the amounts that are listed to come up with $3,035. I can tell you that I have never been treated so poorly by a manager of any type. I do love my Kia that I purchased from Nalley Kia, however if this is the way the staff at Nalley are supposed to act, there is no way I will spend another penny at any of the Nalley stores. I feel sorry for Keosha for having to rely on such incompetent management to do her job. I will never deal with a Nalley location again!!! More

Aneudy Mejia Very good service. I was very satisfied with everything. The attention was great and no pressure. The staff was very friendly. I would definetely reco Very good service. I was very satisfied with everything. The attention was great and no pressure. The staff was very friendly. I would definetely recommend to someone else. More

Best car buying experience EVER! This place was wonderful. Friendly staff, clean environment and they know what they are doing. They made my car buying experience better than the last This place was wonderful. Friendly staff, clean environment and they know what they are doing. They made my car buying experience better than the last. I will recommend this dealership to any one. Thanks for everything More

Great Buying Experience My salesman and everyone including the Finance Manager that worked with me provided an excellent buying experience for me at Nalley Hyundai. I really My salesman and everyone including the Finance Manager that worked with me provided an excellent buying experience for me at Nalley Hyundai. I really enjoyed my buying experience there and especially working with my salesman. He is a very good salesman at Nalley Hyundai. More

Awesome They were very friendly and willing to help me. I really appreciate them. I would definitely recommend them to anyone who needs help with getting a ca They were very friendly and willing to help me. I really appreciate them. I would definitely recommend them to anyone who needs help with getting a car. Mr Amish went over and beyond to help me out and I really appreciate him. More

Almost a hassle free transaction Dealer sold me a Sonata, but failed to make sure all components were operational. Now I have to waste time trying to get the car back to the dealersh Dealer sold me a Sonata, but failed to make sure all components were operational. Now I have to waste time trying to get the car back to the dealership to get the satellite radio antenna fixed. More

My new SUV has shifting and tailpipe issues. Let me start by saying that I've been a Nalley Nissan customer for many years and I love Nalley no matter whether it's NALLEY NISSAN or NALLEY HYUNDAI Let me start by saying that I've been a Nalley Nissan customer for many years and I love Nalley no matter whether it's NALLEY NISSAN or NALLEY HYUNDAI. The staff are very professional and very personable. However, this is my first Hyundai and there are some problems already that have me scared. More

NALLEY HYUNDAI STONE CREST LOCATION Mr lovett was knowable about the car took the time to set up every and make sure I was happy . The evening a purchase the car it rain so they promise Mr lovett was knowable about the car took the time to set up every and make sure I was happy . The evening a purchase the car it rain so they promise me a detailing wish with my work schul.. hard to get back but I will .. Nalley Hyundai is small but friendly and they will go out their way to help you. I suggested anyone that want a car to go there. Thank you for your time and services. More

My car buying experience I would recommend the dealership, the car and the salesperson to my friends. Amish was extremely knowledgeable and helped me when it came to the radio I would recommend the dealership, the car and the salesperson to my friends. Amish was extremely knowledgeable and helped me when it came to the radio and the other electronics. More

The first and last dealership , you're ever need This is our second, car mr amist , sold us and , and I" am very satisfied, and I would recommend this dealership to my family and friends. This is our second, car mr amist , sold us and , and I" am very satisfied, and I would recommend this dealership to my family and friends. More