Nalley Hyundai

Best Used Car Buying Experience As a single female who has had her fair share of miserable experiences associated with cars, I typically feel on the defensive as I walk into a sales As a single female who has had her fair share of miserable experiences associated with cars, I typically feel on the defensive as I walk into a sales lot alone. I usually feel I have to haggle my way through and avoid being taken advantage of. William Harris was immediately warm and friendly in a way that felt genuine and set me at ease. I appreciate that he wasn't pushy and let me take my time in asking questions and moving forward. After test-driving, I took the used car to my mechanic for a double check (which I've learned to do from some poor experiences), and a few minor issues were found. After some negotiation, Nalley agreed to address these issues. The service department was excellent, and when I thought a point of agreed service was missed, the technician (Joe, I believe?) provided me copies of tests on the car to affirm that all was taken care of, as he wanted "to make sure I felt comfortable with my purchase". I live in the city, 20 miles from the dealership and work nights and weekends, a schedule opposite to all my friends and family. So it became difficult for me to find someone to drive with me to pick up my new car. William generously offered to deliver my new car to me when I returned my rental car at the airport, so I would not have to wait a few more days to enjoy my purchase. I was stunned by his offer. He truly went above and beyond to give me a new "used-car buying experience". He even communicated with me on his day off to ensure I was taken care of and satisfied. Thank you, William! The only criticism I have is for Jay Williams, the finance director. Although certainly professional, he was not very friendly, and his interactions with other staff did not seem the most respectful (for example, interrupting William as he was setting me up on Blue Link). And when I brought up a point of clarification regarding the car service being performed, he said he had nothing to do with it and I'd have to speak to someone else. I realize that's not his area of responsibility, but there was no offer to investigate or communicate on my behalf. But the other staff made up for it. Overall, 5 stars for Nalley Hyundai! More

2018 Elantra Me and my wife really enjoyed our car buying experience with our car salesman. He was very courteous and professional. I entered the dealership intend Me and my wife really enjoyed our car buying experience with our car salesman. He was very courteous and professional. I entered the dealership intending to purchase a used car with a trade, but was presented with a better option that put my beautiful wife in a brand new car. More

HYUNDAI EXPERIENCE Great group of people. Very professional, friendly and knowledgeable. Best car purchase and experience I've had in years! Thank you! If you're in the Great group of people. Very professional, friendly and knowledgeable. Best car purchase and experience I've had in years! Thank you! If you're in the market for a good car with professional and friendly people, visit Nalley Hyundai. More

Great customer service experience Exceptional customer service. The representative was patient, knowledgeable, professional and answered all of our questions. I will refer to others Exceptional customer service. The representative was patient, knowledgeable, professional and answered all of our questions. I will refer to others to this location, many thanks! More

Robin Banks Awesome service. Mistakes were made, but handled in a very timely manner. I'd go back and recommend them in a heartbeat. Could not have asked for a be Awesome service. Mistakes were made, but handled in a very timely manner. I'd go back and recommend them in a heartbeat. Could not have asked for a better individual to work with than Amish! More

Hyundai customer I don’t have anything else to say. I don’t have anything else to say. I don’t have anything else to say. I generally don’t do surveys. I don’t have anything else to say. I don’t have anything else to say. I don’t have anything else to say. I generally don’t do surveys. More

Excellent Everyone was friendly and professional. Best deal I’ve had. Very professional, would definitely come back. Great business.Already have recommended to Everyone was friendly and professional. Best deal I’ve had. Very professional, would definitely come back. Great business.Already have recommended to family, friends, and co workers. More

Excellent service Everything was awesome. Everyone was helpful and answered any questions I had. I was greeted from the moment I got there and was being attended to til Everything was awesome. Everyone was helpful and answered any questions I had. I was greeted from the moment I got there and was being attended to till I left. It was a great day all around. Thanks for the awesome service! More

Excellent service delivery The conduct of staff at Nalley Hyundai is awesome. I never can get more than that anywhere else. They're phenomenal. They give attention to details an The conduct of staff at Nalley Hyundai is awesome. I never can get more than that anywhere else. They're phenomenal. They give attention to details and ready to go steps further to assist. I'm happy for dealing with them. Keep the wonderful job. More

Gmims Review I really had no intention to buy another Hyundai after mine was recently totaled. I was going to go to another dealership. My husband suggested they I really had no intention to buy another Hyundai after mine was recently totaled. I was going to go to another dealership. My husband suggested they we go to Nalley and just look. Immediately after having our initial conversation with Amish Cline I was ready to purchase another Hyundai More