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Nalley Hyundai

Lithonia, GA

4.6
641 Reviews

7909 Mall Pkwy

Lithonia, GA

30038

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Showing 641 reviews

January 19, 2026

I told them my check engine light was on they Charged me $282 for a diagnostic& oil change… did my oil change first just to find out I my oil gasket needed replacing and all the oil they put in my car leake More

by Clermont.rhonda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan
Jan 22, 2026 -

Nalley Hyundai responded

Rhonda, Thank you for sharing your experience. We’re very sorry for the frustration this caused and understand why this situation would be upsetting. We regret that the communication and outcome did not meet that expectation. That is certainly not how we want our service to be perceived. We would appreciate the opportunity to review your visit in detail, address your concerns, and see how we can make this right. We will be reaching out, however if you haven’t heard from us yet, please contact me at your convenience. Richard Reid, General Manager, 484-614-3652

November 04, 2025

long wait times, unprofessional staff, my car is in wrost driving condition now not very helpful More

by charisaharris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Amish Cline, Ahkeel Jones, Anthony Albury, Latonaya Elia, Carlos Holness, Marquis Williams, Marcus Mcdonald
Nov 05, 2025 -

Nalley Hyundai responded

We’re truly sorry to hear about your experience and that your visit did not meet expectations. Long wait times and any decline in your vehicle’s condition are unacceptable, and we would be happy to speak with you further about your experience. We will be contacting you, however if you haven’t heard from us yet, please contact me. Richard Reid, General Manager, 484-614-3652

October 24, 2025

The culture was one the most inviting and family like I would recommend to any one More

by hattendee17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Reef, Marquis Williams
October 22, 2025

Very helpful and respectful and very attentive. Thank you kfarley and mwilliams that works in Finance More

by Iyonabrittany
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marquis Williams
October 18, 2025

We received excellent service from Nalley Hyundai. The staff was very concerned about providing the type of vehicle we desired. We are pleased with the vehicle we purchased and the staff. The vehicle More

by kgcarkhum
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Thomas, Edmund Vereen
October 14, 2025

Based strictly on my last visit would not recommend. Was the first one there that morning. Only wanted brake pads. I was there for 5 hours with no explanation for the long wait time. As I saw everyone t More

by Angel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brent
Oct 17, 2025 -

Nalley Hyundai responded

Angel, We’re very sorry for the extended wait you experienced during your recent visit and for not keeping you informed along the way. Your time is valuable, and it’s unacceptable that you weren’t provided with updates or an explanation for the delay. We would like to speak with you further about your experience. Please contact me at your convenience. Richard Reid, General Manager, 484-614-3652

October 01, 2025

This was my first time going to a dealership and it was great! The process was simple and the people were great!! More

by bfavors1984
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amish Cline, Ahkeel Jones, Anthony Albury, Latonaya Elia, Carlos Holness, Marquis Williams, Marcus Mcdonald
September 19, 2025

They have good customer service they have good cars there and then make you feel welcome More

by Jackie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marquis Williams
September 19, 2025

Everyone was polite and very helpful. I love my car but wish I would had waited another day. AnotherHyundai had the same car and year for 650a month more like my speed any way I love my c More

by yolandadavis976
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaden He was great
September 14, 2025

I love the dealership and my sales person. Kayden was very professional and helpful to me. I love my new car. I will by there again an recommend to my friends and family. Thank you Nalley Hyund More

by Shirlenegates
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kayden , Marquis Williams
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