Nalley Honda of Union City
Union City, GA
Filter Reviews by Keyword
By Type
Showing 457 reviews
Can't ever talk to a service advisor Called multiple times during the day to ask some questions about getting my car fixed. Never could get any help. I am unable to find the time to come Called multiple times during the day to ask some questions about getting my car fixed. Never could get any help. I am unable to find the time to come by just to get questions answered to know what needs to be done to my vehicle. More
Customer service at its Best When you visit Nalley Honda in Union City ask for Walt Johnson. My daughter and I purchased the same car, same day for the best price ever. He worked When you visit Nalley Honda in Union City ask for Walt Johnson. My daughter and I purchased the same car, same day for the best price ever. He worked with us until the price was set too what we wanted to pay. Thanks Walt. More
Fast and efficient and friendly I went in to look thinking my payment would be much higher but they were able to get it down to within $80 of my original I went in to look thinking my payment would be much higher but they were able to get it down to within $80 of my original More
Buying my first car I went in nalley Honda and bought my first car and they made my experience so good. Walt Johnson was my salesmen. He helped me with everything I neede I went in nalley Honda and bought my first car and they made my experience so good. Walt Johnson was my salesmen. He helped me with everything I needed and got me in and out and the car I wanted he was very helpful More
Remarkable Team at Nalley Honda-Union City Nalley Honda- Union City is the best dealership to go to!!!! I highly reccimend them for both sales and services. The Saless Consultant Walt Johnso Nalley Honda- Union City is the best dealership to go to!!!! I highly reccimend them for both sales and services. The Saless Consultant Walt Johnson and Sales Manger Derwin were professional, and did everything to make sure I was happy with the choice I made. Even though I was indecisive, Walt was very patient with me the entire night. He goes above and beyond in every area and is always ready, willing ,and able to help in anyway. Nalley Honda sales team is remarkable! Definitely, will be back and I highly recommend this dealership . More
Great Service and Help! Great Place!!! They fix anything for you .The sales team and Management team is amazing!!! My salesman was Adetayo Omisakin , and Chris Wilkinson (gen Great Place!!! They fix anything for you .The sales team and Management team is amazing!!! My salesman was Adetayo Omisakin , and Chris Wilkinson (general manager)both are amazing !! Great helps at Nally Honda ! Buy your car here you won’t regret it!! Tell them Angelica Sent you! More
Good atmosphere nice place So far everything is going well far as the sell man and manager nice people good customer service and support I will recommend this place to my friend So far everything is going well far as the sell man and manager nice people good customer service and support I will recommend this place to my friends More
Amazing. Walt made my purchase quick and easy. Absolutely the best car shopping experience ever!!!! Everyone was on the same page working as a team to get my n Walt made my purchase quick and easy. Absolutely the best car shopping experience ever!!!! Everyone was on the same page working as a team to get my needs met!! More
Service Department Blues I had a 4:00 appointment at Nalley Honda Union City for an oil change. I pulled in at 3:55 it was three advisors helping other customers at 3:59 the I had a 4:00 appointment at Nalley Honda Union City for an oil change. I pulled in at 3:55 it was three advisors helping other customers at 3:59 the service manager said someone will be with you shortly. I said I'm glad someone decided to acknowledge me; he said what did you say, I said it again and asked where is the restroom. Another car pulled in as I walked back to the service department to my surprise they were pulling the car that came after me in to get service. By this time it was 4:10 one of the advisors said we will be with you shortly she then asked another advisor to help me. His reply was I'm helping a customer and within 10 seconds he ask my name. I was telling him I had another problem he said its 4:00 we close at 5:00 we only doing oil changes. I actually was going to tell him my problem was once you cut my car off its a certain way you have to start it after he said that I told him not to worry about it. The advisor then walked to the over head door and push the button to open it and walked away. I forgot to mention I have been going to this service department to get both my 2009 an 2015 honda service since 2011. #POOR CUSTOMER SERVICE! #IT ONLY TAKES ONE TIME! #NEVER AGAIN! More
Ayman -GREAT EXPERIENCE Did all research online and within a 24hour time frame I was texted and called and pricing was given to me to make the best decision based off my hous Did all research online and within a 24hour time frame I was texted and called and pricing was given to me to make the best decision based off my household. He was prepared and ready for me when I came in on a Saturday for my appointment. We were in and out. He made sure he explained everything and was willing to work with our needs. More