Nalley Honda Brunswick

DONT TRUST NALLEY My husband and I live in Florida. Nalley had the Honda Elite I wanted so we drove up for the day to purchase the car. Once I got home it the whole das My husband and I live in Florida. Nalley had the Honda Elite I wanted so we drove up for the day to purchase the car. Once I got home it the whole dashboard lite up. Now Im having all kinds of issues and it is going to be in the shop. The machine at the shop showed us how Nalley clear the lights off to sale us the car. The 2016 Honda Pilot Elite did have a dealer warranty but I do live 5 hours away it doesn't do me any good to drive back up there. If they would sell me this car how could I trust them to fix it??? BEWARE More

The whole experience was wonderful! I got what I wanted for the money I was willing to spend. I was fortunate to have (2) salesman, Jeremy Coleman and David Arem. Between those two I was I got what I wanted for the money I was willing to spend. I was fortunate to have (2) salesman, Jeremy Coleman and David Arem. Between those two I was being well taken care. Actually, everyone in the dealership was awesome. I would highly recommend this Nalley Honda in Brunswick! More

Spent 286.84 for Nothing Nalley Honda got the last dollar they will ever get from me. went in asked for a price for a diagnoses. I was told $90. I specifically asked if that Nalley Honda got the last dollar they will ever get from me. went in asked for a price for a diagnoses. I was told $90. I specifically asked if that was going to give me a guarantee diagnoses for the $90. She said yes. She knew i was working with another local mechanic and his computer would not read the locked Honda codes. He diagnosed it as the expansion valve, but wanted the codes to verify temperature readings on the relays. she called me back later and said she needed another $121 dollars. I asked to speak to the manager. The manager Michael told me " thats how we do it, what do you think would happen if we told our customers that it was going to cost them 400-500 right out of the gate? We would scare away a lot of customers" That is what he said. So.... since they had it we actually agreed. UGH. they called back and found the problem. A part that the previous guy found to be good. We told them if it was going to fix it, install it... They installed it and it did not fix it. So they needed another estimated 400 to replace the expansion valve. we picked up the care and will never use them again. It cost us exactly $286.84 for nothing. My name is Scott Stabb and I approve this message. More

Awesome Service! I've never received better service from any auto repair place. Our service rep Amanda was awesome she was super friendly and very accommodating. My hu I've never received better service from any auto repair place. Our service rep Amanda was awesome she was super friendly and very accommodating. My husband and I with our dog were on our way back home to NC from Miami. When on I-95 at Brunswick we had our car start jerking back and smoke was coming out of the exhaust and the engine light came on. We needed to find a Honda dealer to check it out. Nalley Honda was closest. We called Amanda at the service department she worked us into their schedule right away. They ran all diagnostics and made sure what the problem was. They did not have the part and they had to go to savanna to get it in the morning. Amanda directed us to a good hotel to stay at and got us a loaner car. The car was repaired the next morning and we were on our way. They even took care of a recall that our car had. I only wish we lived closer so we could use them again. Again we want to thank Amanda and Brunswick Nalley Honda service! More

Wonderful helpful Natalie We are traveling and in transit to orlando when our Car engine light and vsa light came on. We called our dealership and they said get to dealership i We are traveling and in transit to orlando when our Car engine light and vsa light came on. We called our dealership and they said get to dealership immediately. Called and got Michael the manger so great. Our rep. Is Natalie and she is by far the sweetest best person to deal with and the team has worked on our Car ASAP!! Can never thank them enough for their kindness to travelers in need. If you haven’t ever bought a Honda Buy one here and be assured ask for Natalie the kindest person who actually knows exactly how to help. Many thanks to Natalie, Michael the manager and the people that have worked on our Car to get us home. Run to Nailey and Buy your car with such great service Dept!!! Paula More

Fantastic Very pleased with the service provided by Shawn at Nalley Honda. He was very knowledgeable and patient. We will definitely not hesitate to trust our Very pleased with the service provided by Shawn at Nalley Honda. He was very knowledgeable and patient. We will definitely not hesitate to trust our Honda with them. More

Great service I went in for routine service with no appt they accommodated me best they could and got my car done quickly with a multi point Insp . I went in for routine service with no appt they accommodated me best they could and got my car done quickly with a multi point Insp . More

Had to make emergency repairs to my son's Odyssey van. The serpentine belt and power steering pully came off Sunday afternoon while driving up the interstate. This left my daughter-in-law and granddaughte The serpentine belt and power steering pully came off Sunday afternoon while driving up the interstate. This left my daughter-in-law and granddaughter in Brunswick to deal with the Odyssey problems. An assessment was made, the parts were located and repairs were being made when it was discovered that the harmonic balancer was failing. The service manager, Mr. Michael Gardner stepped in and help locate a new balancer and sent a driver to retrieve it. The service department made the repairs professionally and expeditiously allowing my daughter-in-law to arrive safely at her destination. More

I will never purchase or let them do service again I took my van in for oil change $1200.00 dollars later my van was picked up it pulled so bad to the right I took it back same thing but worst.they the I took my van in for oil change $1200.00 dollars later my van was picked up it pulled so bad to the right I took it back same thing but worst.they then said I needed tires and more work.my van was perfect till they got a hold of it! I took my van to Jack's tire and brake.they said my key to tire locks was missing and 3 lugs was off my tire.and my tires were fine.they fixed my van for 53.00 and it's perfect again.believe me there donuts are not free!! More

You're not in Kansas anymore If I hear one more time about how many cars he sold in Kansas... His first offer was $500 above stickerprice and exclaimed that he was doing me a gre If I hear one more time about how many cars he sold in Kansas... His first offer was $500 above stickerprice and exclaimed that he was doing me a great favor because he just saved me $5000!! He finally came down to sticker price as a final offer. When I called him out on the fake $5000 favor, he became angry, so I left. I've previously owned 2 Hondas from Nalley but I will never purchase another vehicle from them after this experience. More