Nalley Honda Brunswick

Fantastic Very pleased with the service provided by Shawn at Nalley Honda. He was very knowledgeable and patient. We will definitely not hesitate to trust our Very pleased with the service provided by Shawn at Nalley Honda. He was very knowledgeable and patient. We will definitely not hesitate to trust our Honda with them. More

Great service I went in for routine service with no appt they accommodated me best they could and got my car done quickly with a multi point Insp . I went in for routine service with no appt they accommodated me best they could and got my car done quickly with a multi point Insp . More

Had to make emergency repairs to my son's Odyssey van. The serpentine belt and power steering pully came off Sunday afternoon while driving up the interstate. This left my daughter-in-law and granddaughte The serpentine belt and power steering pully came off Sunday afternoon while driving up the interstate. This left my daughter-in-law and granddaughter in Brunswick to deal with the Odyssey problems. An assessment was made, the parts were located and repairs were being made when it was discovered that the harmonic balancer was failing. The service manager, Mr. Michael Gardner stepped in and help locate a new balancer and sent a driver to retrieve it. The service department made the repairs professionally and expeditiously allowing my daughter-in-law to arrive safely at her destination. More

I will never purchase or let them do service again I took my van in for oil change $1200.00 dollars later my van was picked up it pulled so bad to the right I took it back same thing but worst.they the I took my van in for oil change $1200.00 dollars later my van was picked up it pulled so bad to the right I took it back same thing but worst.they then said I needed tires and more work.my van was perfect till they got a hold of it! I took my van to Jack's tire and brake.they said my key to tire locks was missing and 3 lugs was off my tire.and my tires were fine.they fixed my van for 53.00 and it's perfect again.believe me there donuts are not free!! More

You're not in Kansas anymore If I hear one more time about how many cars he sold in Kansas... His first offer was $500 above stickerprice and exclaimed that he was doing me a gre If I hear one more time about how many cars he sold in Kansas... His first offer was $500 above stickerprice and exclaimed that he was doing me a great favor because he just saved me $5000!! He finally came down to sticker price as a final offer. When I called him out on the fake $5000 favor, he became angry, so I left. I've previously owned 2 Hondas from Nalley but I will never purchase another vehicle from them after this experience. More

Worst ever encountered- service dept I would pay twice the price for a service advisor who actually knew about my vehicle and what was done or at least vehicles in general. 30,000 mile se I would pay twice the price for a service advisor who actually knew about my vehicle and what was done or at least vehicles in general. 30,000 mile service for a Honda CRV and chafing an AC relay switch was over $600. The service advisor did give a discount. They immediately tried to sell me a $129 A/C service and acted offended when i could not tell them what was wrong with the A/C and that I did not need the $129 service. I only wanted the A/C to blow cold air. The lady who was my service advisor was Condescending, seemed to be inconvienced by my appointment and the lady working next to her was complaining about a customer phone call she received in front of me ( also a customer). They provided me a laundry list of " faults" that I know we're not valid as the last Honda dealership who serviced my CRV said there all was in good working order (minus my current problem). I was told that there was an oil leak on the valve cover gasket and needed me to tell her what it was as she couldn't remember what it was called. She told me that to find the oil leak, they would need to steam wash the motor - she had no clue of the cleanliness of the car as it just cleared customs at the local port where it arrived from Europe. I asked to speak to the mechanic or any mechanic and was told they be was busy working on piston rings and did not have time to talk or answer my questions. Absolute worst service department. I would not used them if I had to and am quite sorry to have used them. This the first Honda dealer I have encountered like this. The service manager smugly listened and offered no appreciation for my experience. More

Very helpful Sales staff The Sales staff was amazing. Tim Ames(Salesman) and Duncan Malloy (Sales Manager) were amazing. I have a very hectic work schedule and 2 amazingly r The Sales staff was amazing. Tim Ames(Salesman) and Duncan Malloy (Sales Manager) were amazing. I have a very hectic work schedule and 2 amazingly rambunctious toddlers that they easily accommodated. They had all the paperwork ready to go by the time I arrived and was driving away in our new Pilot in less than an hour. They met all of my concerns and demands in record time with admirable results. I can say easily that this was the most painless new car purchase that I have ever experienced. I am definitely recommending this dealership over any of the other local Honda dealerships in Savannah. Thanks again to the Nalley Honda sales and finance team. More

SERVICE TEAM UNRELIABLE BROUGHT GMC VEHICLE IN THURSDAY TOLD THE REPAIRS TO BE MADE AND PICKUP MONDAY AT 5:00PM. THE REPAIR WAS WARRANTY WORK ON THE TRANSMISSION.I RECEIVED A BROUGHT GMC VEHICLE IN THURSDAY TOLD THE REPAIRS TO BE MADE AND PICKUP MONDAY AT 5:00PM. THE REPAIR WAS WARRANTY WORK ON THE TRANSMISSION.I RECEIVED A PHONE CALL MONDAY 8:30AM THE WORK HAD NOT EVEN BEEN STARTED.THEY WANTED TILL THIS THURSDAY TO DO REPAIR.REALLY, THE INCOMPETENCY OF THIS IS JUST AMAZING AS I TOLD TECH MY HUSBAND WORKED OUT OF TOWN AND I NEEDED THEM TO STICK TO A SCHEDULE.NOT THE FIRST TIME THEY HAVE DONE THIS MANY TIMES. More

Great store from Sales to Detail What a pleasant experience, took a little over 2 hours but WOW the VIP service we received Outstanding!!! We are customers for life. Don't miss out. What a pleasant experience, took a little over 2 hours but WOW the VIP service we received Outstanding!!! We are customers for life. Don't miss out. More

Internet pricing is to get you in there. I have been looking at the 2007 Pontiac Solstice for sale for several weeks and have already made contact with the dealer several weeks ago. On 5-17-2 I have been looking at the 2007 Pontiac Solstice for sale for several weeks and have already made contact with the dealer several weeks ago. On 5-17-2014 I decided to drive 150 miles to Brunswick to actually see the car. When I arrived at the dealership I explained that I had already inquired about the Solstice. I also told them I had found it on the internet. There was some confusion while they decided who would take care of me, but as I came without an APPOINTMENT I was patient. I managed to get a test drive and the car was fabulous. Now I ask for the out the door price and the salesman says he has to have all my personal information, so I oblige thinking it will be worth it. The salesman takes the info to the "price guy" and returns with the deal. The internet price on the Nalley site is $12,537.00, but the price there was $15,990.00 plus 599.00 dealer fee, plus doc fees and then TAVT. I looked at the salesman and said "are you serious" and his reply is "whats wrong". I told him what was wrong and he says "go talk to him" (the price guy in the in the booth). I told him as I was leaving I don't do business with dealerships that work that way. They lost a sale and a dealer somewhere else will get it. Overall the dealership was unorganized with employees milling around and talking while customers looked stranded. They also played the one way in and one way out routine while you drove through looking at cars. More