Nalley Honda Brunswick

Lying to customers about timeframes for service. Stating “oh your car won’t be much longer” and then after waiting another 45 minutes the story changed to another 30 minutes at least that ended up being ano “oh your car won’t be much longer” and then after waiting another 45 minutes the story changed to another 30 minutes at least that ended up being another hour and a half. All vending machines were out of service and we have a young child. While walking around the lot we had a salesman come up to my husband and daughter while speaking to them cussed more than once. I took my daughter and walked away to get her away from the situation, but I should not have had to do that. I can say we have had many Honda’s and been to lots of dealerships for service and this is by far the absolute worst customer service I’ve ever experienced. Honesty of timeframes is not a difficult or challenging thing, but it would have made all the difference in our experience. With a total of 4 hours waiting for service to be completed and we were treated like no one cared about our wait and we were only updated when we came up to them. I can firmed say I am glad we were just visiting and this isn’t our home Honda dealership because this wait and lack of customer service is absolutely unacceptable. Price was way higher than quoted. And my husband overhead another service member quoted another customer for the same service and was a completely different price. Only come to Nalley when you want to be swindled out of your money and your time. More

The whole experience was wonderful thanks to Amanda Hume. The process was perfect. Amanda had my car processed through the shop, provided me with a loaner and had it ready the next day. She is GREAT to work w The process was perfect. Amanda had my car processed through the shop, provided me with a loaner and had it ready the next day. She is GREAT to work with. More

Great experience with Nalley Service. Since I live about 60 miles from Nalley it was so nice to be given a loner while my car was having warranty work done 60 miles from Nalley it was so nice to be given a loner while my car was having warranty work done More

Great service. Scheduled with out any problems. Great service in and out in less than two hours. Tire pressure alert had to come back. fixed it in less than 10 minutes. Gave me some additional inf Great service in and out in less than two hours. Tire pressure alert had to come back. fixed it in less than 10 minutes. Gave me some additional information and made me feel more that appreciated. More

Tori and Freddy were great to work with in sales! They made the buying experience easy. There was an issue with the paint that had to be addressed, and Freddy along with the service department took excell made the buying experience easy. There was an issue with the paint that had to be addressed, and Freddy along with the service department took excellent care of us. More

John Boatright was professional and personable. He made sure that I got the very best vehicle at a fair price within my budget. I highly recommend Malley Honda sure that I got the very best vehicle at a fair price within my budget. I highly recommend Malley Honda More

I had the pleasure of dealing with Garrett Phillips in the service department. My service was completed promptly and my car even had a bath! Garrett is an asset to the Service Department and to the compa the service department. My service was completed promptly and my car even had a bath! Garrett is an asset to the Service Department and to the company. She exemplifies good friendly service! More

Vehicle brought in for service. Greeted with customer courtesy upon arrival and departure! A detailed printout of services provided! Received email next day saying thank you! courtesy upon arrival and departure! A detailed printout of services provided! Received email next day saying thank you! More

I give Mr Jason a 10.00 very nice person he explained everything to me. Mr Mendoza he also gets a 10 from. Very nice and humble men. I felt very comfortable. If anyone asks I will definitely refer them t everything to me. Mr Mendoza he also gets a 10 from. Very nice and humble men. I felt very comfortable. If anyone asks I will definitely refer them to Mr Jason and Mr Mendoza. These guys get 10 thumbs up from me. 👍👍👍👍👍👍👍👍👍👍. Excellent 👌😁. More

Jeremy Coleman is outstanding! We initially started our search at Awesome Nissan (now Greenway Nissan) in Brunswick, GA. It was a horrific experience-for which we filed a Congressi We initially started our search at Awesome Nissan (now Greenway Nissan) in Brunswick, GA. It was a horrific experience-for which we filed a Congressional complaint due to fraud and misrepresentation and unethical business practices. Jeremy Coleman is a salesman who has integrity, heart, and will forever have us as customers. He isn't out to just make a sale....he is focused on making the customer happy and doing what we can to build a trusting relationship. I've been buying cars for over 20 years, throughout my adult life, and there's nobody better than Jeremy. I cannot say enough good things about him. In the car selling business, it's hard to truly find somebody who will stick out their neck for you and do the right thing. That is Jeremy. We will forever be grateful for him....Christy & Seamus Barry. More