Nalley Honda Brunswick
Brunswick, GA
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Brand new tire side wall blew out. Car is under warranty so I had it towed to Nalley, had the tire replaced. All good. I asked Garret Phillips in the service department to go ahead and Car is under warranty so I had it towed to Nalley, had the tire replaced. All good. I asked Garret Phillips in the service department to go ahead and do a luxcare application over the phone ( a service you buy at time of purchase of new Honda where they clean your leather seats, tires, fix blemishes and interior to care for the car, about $2000 bucks extra at time of purchase ). Garret asked me if I could wait until the afternoon to come pick it up seeing how they had to do the Luxcare now, I was fine with that. I had my uncle pick the car up because I just had surgery. I get the car back and not only was luxcare not done, but there are greasy hand prints all over the interior of the new car they just sold me, the tire they replaced has tire lube all over it and the hub cap and is a greasy mess. I live an hour away so that was technically my only chance to have that service done unless I want to drive all the way back because they are my closest Honda dealer. If you don’t care about honesty, professionalism, and value, this may be the place for you. More
Excellent service dept kept me updated on every detail concerning my car from start to finish then made several no pressure recommendations for future service as a result of no pressure we have scheduled concerning my car from start to finish then made several no pressure recommendations for future service as a result of no pressure we have scheduled the the service for next week my service writer Lorenzo was awesome made me feel very confident in the work that was to be performed Nalley Honda truly cares about their guest who enter the service dept More
Scheduled the safety recall for the rear camera harness prior to arrival. Unfortunately they could not complete the repair until the next afternoon. They let us use a new Ridgeline to return to our reside prior to arrival. Unfortunately they could not complete the repair until the next afternoon. They let us use a new Ridgeline to return to our residence which is an hour drive away. The next day my repaired Ridgeline was delivered to my house. Really saved me from a lot of inconvenience. More
On our way from NJ to FL the good old tire pressure problem message popped up. One tire was very low and we filled it at a gas sration. This was the closest Honda dealer from there and we called ahea problem message popped up. One tire was very low and we filled it at a gas sration. This was the closest Honda dealer from there and we called ahead from the road to see if they could check our tires for leaks. They graciously said "bring it in". They took great care of us. They fixed the pressure in all the tires and assured us there were no leaks or nails, etc. They provided us with the multi point check as well. Great staff, great dealership. Highly recommend! More
Easy scheduling. Fast, efficient service, very good attention to recall and warranty needs. Staff is helpful and courteous. There are often snacks, and always fresh h Fast, efficient service, very good attention to recall and warranty needs. Staff is helpful and courteous. There are often snacks, and always fresh hot coffee. My sales person always takes time to find me and chat. Just a good place with which to do business. Thanks! More
My problem was handled quickly and efficiently. Initially I thought I had a problem with the alternator, but it turned out to be the battery. Initially I thought I had a problem with the alternator, but it turned out to be the battery. More
Very nice people and very efficient service. I needed service on my Honda Civic and get a side mirror replaced. Both services I was out within the hour and again the people were very nice. I needed service on my Honda Civic and get a side mirror replaced. Both services I was out within the hour and again the people were very nice. More
I just traded my Honda Accord and ended up upgrading as well. My salesperson was Eli Speller and he was great to work with. He was knowledgeable and very professional throughout the entire process. well. My salesperson was Eli Speller and he was great to work with. He was knowledgeable and very professional throughout the entire process. More
I Purchased my Honda Pilot 18 months ago and had a great experience with the sales person, Eli Speller. I recently had a recall, and I had the same great experience with the service person, Garrett. They bo experience with the sales person, Eli Speller. I recently had a recall, and I had the same great experience with the service person, Garrett. They both are exceptionally knowledgeable, professional, and make working with them a pleasure. Nalley has definitely hired some fantastic personnel. I highly recommend doing business with Nalley of Brunswick Georgia. More