Nalley Acura
Marietta, GA
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I live in Nashville and was looking for a very specific make, model, body style, engine, configuration, etc. and Nalley had what I wanted. I spoke with Michael Wiest over the phone and via e-mail. We neg make, model, body style, engine, configuration, etc. and Nalley had what I wanted. I spoke with Michael Wiest over the phone and via e-mail. We negotiated a purchase price, pending a test drive. I drove down, and bought the truck. Michael was honest and very easy to work with and the whole process was easy and seamless. More
Michael first approached me on the lot while I was considering either an TL or TSX. He was wonderful in explaining both the differences and similarities of the two vehicles. The pros and upgrades acco considering either an TL or TSX. He was wonderful in explaining both the differences and similarities of the two vehicles. The pros and upgrades according to price were also explained. Michael not only explained but physically demonstrated these differences by having me sit in the drivers seat of both vehicles during his explanation. This above and beyond action helped me to phsically compare the two vehicles personally and thouroghly. Proof is in the pudding, Michael's next step was to get me moving:) He suggested I take my vehicle of choice for a spin around the block! We hopped into the TL and were rolling. Michael encouraged me to take full advantage of my test drive and I did! I was sold!!! I had to own the TL! Michael spoke for the vehicle before it could speak for itself! The two together are a winning team! Now the only concern was how I was going to pay for the TL with my trade in? Michael handled all of the details like a Prince and made sure I was happy with my trade in value. He then went way above and beyond what he really had to do to make sure I left Nalley Acura with a brand new 2013 TL. My circumstances were unusual and Micheal was kind, understanding, tenacious and comendable. He offered his professional advise to help me solve monetary issues both effectively and easily. I am eternally grateful for Michael's professionalism along with his calmimg, down to earth approach in getting me into a new car. My experince was top notch and I had been looking at other brands and was not familiar with Acura. Micheal's impecable customer service, genuine care and product knowlege was one of the main reasons for chosing Nalley Accura! If you are looking to purchase a car from Nalley Accura, I would highly recommend asking for Michael for the best car buying experience you will ever know. Also, everyone from financing to repair were so friendly and appeared to really enjoy what they are doing, which in turn creates an enjoyable car purchasing experience all around:) Thank You, Jennifer More
I recently brought my Accura TSX for service and had a really good experience. Al Mcgowan went out of his way to b friendly and helpful and I had to had some additonal work done so I got a loaner car. I u really good experience. Al Mcgowan went out of his way to b friendly and helpful and I had to had some additonal work done so I got a loaner car. I used the savings card that was sent to me and it saved me 15% off this service call whcih really helped me out. I would recommmend Nalley Accura Service Dpeartment to anyone that neeed theis Accura serviced. I will not take it to anyone else. Jeff Weiner, Marietta, GA More
Overall experience was great! Staff was very curteous and friendly. Purchasing the vehicle was quick and an easy experience. Would highly recommend this dealership to anyone! and friendly. Purchasing the vehicle was quick and an easy experience. Would highly recommend this dealership to anyone! More
From the moment my wife and I stepped foot into the dealership, we were treated extremely well and all of our needs/wants were addressed as we decided on what vehicle to purchase. We come from an Acur dealership, we were treated extremely well and all of our needs/wants were addressed as we decided on what vehicle to purchase. We come from an Acura-heavy family, so the decision to purchase an Acura was an easy one, but the exact dealership and the type of vehicle were the only questions. We visited several different Acura dealerships in the area and none held a candle to the courtesy, professionalism and knowledge of our sales person (Michael Weist) at Nalley Acura. When it came to choosing the right vehicle for our growing family, Michael listened and guided us down the selection process, never trying to force us into purchasing before we were ready just to sell a car for commissions-sake, but letting us pore over the pros and cons of different vehicles before finally arriving at our final decision. After the decision was made, the finance department guided us seamlessly through the additional package selections and we walked away from the process feeling that we purchased a high quality vehicle at a very fair price from a very distinguished dealership. I could not have asked for more from the dealership throughout the entire purchasing process. More
Richard Haines was the sales representative who assisted my husband and I with my first car purchase. He was extremely polite and helpful throughout the entire process. I also felt that he was more focused my husband and I with my first car purchase. He was extremely polite and helpful throughout the entire process. I also felt that he was more focused on my needs than just making a sale like most car salesmen I've run across. I would definitely recommend Nalley Acura in the future as the service was exceptional and FAST. Thanks, Richard! More
I was exceptionally satisfied with my experience at Nalley Acura when I needed to purchase my vehicle. Both Michael Wiest and Chandler Ellise were friendly, professional and knowledgeable. I would mo Nalley Acura when I needed to purchase my vehicle. Both Michael Wiest and Chandler Ellise were friendly, professional and knowledgeable. I would most definitely recommend this dealership and these dealers in particular. More
I had a great buying experience from Nalley Acura. I saw a used 2010 Acura TSX on AutoTrader.com and set up an appointment for a Saturday, as I was coming from out of town. Michael Weist took great care of a used 2010 Acura TSX on AutoTrader.com and set up an appointment for a Saturday, as I was coming from out of town. Michael Weist took great care of me and when I decided I wanted to purchase this vehicle, made the transaction as smooth and painless as possible. I never felt pressured into any kind of decision and I would recommend this dealer to anyone else looking for a new or used Acura. More
Fantastic group of folks to do business with. It was the best car buying experience I have ever had. Everyone was friendly and I got to meet with some of the service techs that will be working on my SUV in best car buying experience I have ever had. Everyone was friendly and I got to meet with some of the service techs that will be working on my SUV in the future. More
My 90-year old dad was in the hospital and I was doing a lot of traveling back and forth, so needless to say, I was panicked when I heard a noise coming from underneath my TSX. I had to have my car, but I lot of traveling back and forth, so needless to say, I was panicked when I heard a noise coming from underneath my TSX. I had to have my car, but I was concerned that I was going to be stranded by whatever was causing the noise. I took a chance and stopped by Nalley on my way to the hospital at 7:15 AM (I lease the car from them & do service). I was greeted by Ed Wilkey and explained my situation, that I had to be at the hospital very shortly. He quickly got me in, discovered that there was a tree branch lodged underneath my car causing the noise, removed it and I was on my way. No charge. This is not my first good experience at Nalley. They have a great waiting room and extremely helpful. They communicate with the customer to let you know how long it's going to take, etc. Can't say enough good things. When my lease is up, I'll probably get another Acura. Thank you Nalley and Ed. More