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Nalley Acura
Marietta, GA
497 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 497 reviews
June 10, 2015
they give car salesman a bad name My wife had contacted a salesman Chip to buy a used Acura, the salesman said he would e-mail an offer we never got it. When we contacted him the next My wife had contacted a salesman Chip to buy a used Acura, the salesman said he would e-mail an offer we never got it. When we contacted him the next day he said he would be in at 12:30 sow we got there at 1:00 and the vehicle was already sold and we drove an hour with small kids to buy this vehicle. Long story short that vehicle was sold all the time they just want you to come out there to sale you something different . Very slimy bunch from salesman to manager Al McGowen. More
by gt km34
May 07, 2015
***Awesome Customer Service*** Chris was extremely patient and provided excellent customer service. My buying experience with Nalley Acura Marietta was great!!! Chris and the Na Chris was extremely patient and provided excellent customer service. My buying experience with Nalley Acura Marietta was great!!! Chris and the Nalley team were awesome!!! Much Thanks! More
by nreed
Employees Worked With
Chris Pugh
May 05, 2015
A pleasant surprise What a comfort to know that people like Al McGowan still treat you well and take care of your concerns! He listened to my complaints patiently and the What a comfort to know that people like Al McGowan still treat you well and take care of your concerns! He listened to my complaints patiently and then did everything possible to resolve the issue. A loaner car was provided, so I got my car serviced without any hassle what so ever. I highly recommend these folks at Nalley Acura More
by Satisfied customer
Employees Worked With
Alan McGowan
April 01, 2015
Surprised That I Am Pleased to Spend Money Here. Al McGowan is the man! It's always nice to be able to rest assured of reliability, efficiency, value, honesty, and respect, even before the service ex Al McGowan is the man! It's always nice to be able to rest assured of reliability, efficiency, value, honesty, and respect, even before the service experience is over. Kudos to Andy Correa also...& no, I didn't sell my car to him but he tried and was very congenial, efficicent, & amenable about it. More
by eoduneye
Employees Worked With
Al McGowan
February 17, 2015
Excellent service - always! I feel like Al McGowan is a personal friend I can count on to take care of my car every time. Having my car ready and waiting -- all clean and vacuum I feel like Al McGowan is a personal friend I can count on to take care of my car every time. Having my car ready and waiting -- all clean and vacuumed is a real bonus! More
by Educator
Employees Worked With
Al McGowan
February 12, 2015
Mr. Barlow Made the Experience Worth It I bought a 2014 Acura TL from Charlie and the great staff at Nalley Acura about 6 months ago. So far I've had ZERO issues, and even got a personalized I bought a 2014 Acura TL from Charlie and the great staff at Nalley Acura about 6 months ago. So far I've had ZERO issues, and even got a personalized email and phone call on my birthday. About 3 months after buying my TL, my wife and I went it so that I could get my oil changed, and Charlie remembered us, let my wife test drive some cars on the lot she was looking at, and really just made us feel like valued customers. I wasn't an Acura man before, but thanks to this dealership and in particular, Mr. Barlow, I just don't see myself going anywhere else. More
by LucasBP
Employees Worked With
Charlie Barlow
February 08, 2015
I Highly recommend Al his customer service was great. My whole experience was better than any other dealership. I thought the Saturn dealership years ago had the best service ever. But Nalley Acura beat My whole experience was better than any other dealership. I thought the Saturn dealership years ago had the best service ever. But Nalley Acura beat it with all hands up! What I especially liked was the surprise at the end of the day when I picked up my car it had been washed and vacuum out. My heart leaped with joy. Please keep that up. More
by Myrthia
Employees Worked With
Al
February 02, 2015
A Great Car Buying Experience We were in the market to purchase an SUV. We had two in mind. We previously had an Acura MDX and had excellent service with it. After 160,000 miles we We were in the market to purchase an SUV. We had two in mind. We previously had an Acura MDX and had excellent service with it. After 160,000 miles we decided to purchase a new vehicle. David Bowman came out to help us. He was calm, informative, and very knowledgeable about his vehicles. He told us all about the new MDX. We left for the day. We went to another brand dealership. Got the typical pressure salesman. Saw the price of the other brand SUV. And then came back to work with David. No pressure, no hassle. He gave us a very fair deal with the vehicle and trade in. We would definitely go back to him! Thanks David for a great car buying experience! More
by Acura
Employees Worked With
Richard Haines, David Bowman
November 12, 2014
Excellent sales experience with Andy Correa I would like to commend Andy Correa on a job well done. Andy sold us our Acura, and since we live out of state, we were very reliant on Andy to take I would like to commend Andy Correa on a job well done. Andy sold us our Acura, and since we live out of state, we were very reliant on Andy to take care of all the details regarding purchasing the vehicle and the extra issues related to being out of state. Andy delivered on all he promised regarding the Acura, and the process of purchasing the SUV went smoothly thanks to his fine work. I would highly recommend Andy as he is very pleasant to work with, and displays great integrity and professionalism. More
by mmusa
November 06, 2014
Highly Recommend Andy and Nalley Acura I had the great opportunity of driving a 2000 Acura TL for a few years. I am very particular about the service I receive on my cars. Over a three year I had the great opportunity of driving a 2000 Acura TL for a few years. I am very particular about the service I receive on my cars. Over a three year period, Nalley Acura provided great service and recommendations to my not to new but pristine and well-kept car. After I learned that the transmission was failing, I decided to start looking for another Acura. Because of the great service experience, I had no doubt that: 1) I wanted to another Acura specifically the MDX; and 2) I wanted to purchase from Nalley Acura. While waiting on my car's last service, I met Andy. Andy was very approachable and helpful in educating me on the features of the MDX. After a few weeks, I met with Andy to finalize my purchase. I wanted to do everything over the phone but Andy encouraged me to return to the dealership for a test drive to be sure this is what I wanted. When I arrived, the car was ready for a test drive. Andy continued to educate me on the car features. Andy was right to encourage me to return because I fell in love all over again with the car. After an hour or so, I was the proud owner of a MDX. Richard also made the finance process go very smoothly. (I have left another dealership after the finance manager scared me with their unprofessional tactics.) I said all that to say, Andy never came off like a "sales person" which was GREAT!!! His approach is more of an educator and wanting to understand your needs. He was also very responsive to emails, and text messages. After my purchase on 07.21.14, Andy has continued to follow-up with me to make sure that I am still pleased with my purchase and I AM!!! Andy and Richard were a great purchasing combination for my experience!!!! Also, I am still part of the Nalley Acura family which was very important to me. YEAH!!!! More
by sdcargill10
Employees Worked With
Richard Haines
