Nalley Acura

Al McGowen is Amazing!! Have been using Nalley Service since moving to Atlanta 10 years ago and wouldn't go anywhere else. Have always worked with Al. He is always professio Have been using Nalley Service since moving to Atlanta 10 years ago and wouldn't go anywhere else. Have always worked with Al. He is always professional and very helpful. More

We Love Nalley Acura and Al McGowan Our 2002 TL Type S runs like a new car, and Al McGowan deserves a lot of the credit. Al has been our Nalley Acura service manager since we moved to Our 2002 TL Type S runs like a new car, and Al McGowan deserves a lot of the credit. Al has been our Nalley Acura service manager since we moved to Georgia, seven years ago. Repairs are always fairly priced and efficiently performed, and the people there couldn't be nicer. We are extremely pleased with our most recent visit. Al and the mechanics chased down a puzzling problem with our old A/C, and they put everything right again, at a very reasonable price. Thanks, Al. Thanks, Nalley. More

Great Experience! We purchased a 2017 Acura MDX and had an awesome experience with Charlie Barlow! He did a great job explaining the features of the vehicle and kept th We purchased a 2017 Acura MDX and had an awesome experience with Charlie Barlow! He did a great job explaining the features of the vehicle and kept the overall purchase process painless! Jeff B. More

Very impolite and aloof! I have owned a car for most of adult life, so when shopping for a new car I was quite apprehensive about my car buying experience. I went to this deal I have owned a car for most of adult life, so when shopping for a new car I was quite apprehensive about my car buying experience. I went to this dealership based on reviews and recommendations, but was utterly turned-off by the demeanor of my Sales Rep. While it started off well; I saw and test drove a car that I really liked. The Sales Rep made remarks about not needing my sale and began bashing the competition. This was supposed to be a personalized experience to suit my needs, but instead I felt dismissed. This may be a good dealership, but David was not a great representation of the establishment. I left and got much better service at another Acura dealership! More

Dishonest and rude Leased my first Acura here 2 months ago. I was never informed that the car does not come with a spare tire. Got a flat last night. Tried to call Acura Leased my first Acura here 2 months ago. I was never informed that the car does not come with a spare tire. Got a flat last night. Tried to call Acura Roadside Assistance. I was on hold for 30 mins. So, I called Statefarm to come put my spare on that I assumed was in the trunk. When Statefarm got there, the discovered there is no spare. By this time it was dark, and all tire shops were closed. I had to either wait another couple hours to have my car towed or pay over $350 for a guy to come take my rim to one of his tire trucks and put a new one on. When I called Acura today to ask why they did not make me aware of this, and let them know that I was on the side of the road, the manager was very dismissive. His response was that he would have a talk with the salesman, and that they could sell me a spare kit for $600. More

Great experience! We have been buying Acuras from this location for many years now and we are always pleased with the service. Chris did an amazing job showing us the d We have been buying Acuras from this location for many years now and we are always pleased with the service. Chris did an amazing job showing us the different options for used RDXs and was very knowledgeable during the test drive regarding all aspects of the car. He was very willing to help and answer questions even after we left the dealership! I would recommend buying a car from Nalley Acura and asking for Chris! Thank you Chris, we love the car!! More

Excellent Excellent Service Amy is such a kind hearted person, she addressed every issue I had with no problems. She provided details answers with every question. Amy have a cust Amy is such a kind hearted person, she addressed every issue I had with no problems. She provided details answers with every question. Amy have a customer for life. Thanks AMY!!! More

Ed Wilkey is the best! Ed Wilkey and I became acquainted when carmax failed three times to correct a squeak in the engine of my 2006 mdx. Not being a top tier customer, I a Ed Wilkey and I became acquainted when carmax failed three times to correct a squeak in the engine of my 2006 mdx. Not being a top tier customer, I anticipated getting so so service. On the contrary, Ed treated me with courtesy, professionalism and friendliness. He dealt with the warranty company without complaint. I was set up with an awesome loaner vehicle too. I didn't want to get the call that my old girl was ready, but it came in two short days. That was just my first experience. We have been back several times, either for recalls or repair visits. One gloomy morning on my way to work, every light on my dashboard lit up. I called Ed, he said get off the highway now, your alternator is going bad. I did, and coasted safely into a lit parking lot. I call him my hero now. He literally may have saved my life, as I was on 75, in the middle lanes, at rush hour. Not a good place to lose power. Nowadays, the mdx runs better than when we bought it. Looks better too. I cannot recommend working with Ed Wilkey enough! He is an exemplary service professional. More

Third Nalley Acura This is the third Acura from Nalley at this location. I have been dealing with this location since 1993. Obviously I am pleased with the total exper This is the third Acura from Nalley at this location. I have been dealing with this location since 1993. Obviously I am pleased with the total experience...... sales personnel, service and quality of the product. Chris Pugh and Micheal Weiss provided the information and price which I requested at every phase of the sales experience. This is the second car which I have purchased.. where Chris has been a vital part of why I returned to Nalley in Marietta. My next car will be at Nalley and I will personally ask for Chris or Michael. Thanks guys for the help. George and Carole More

Great Service I was in and out, the experience was positive. I received great customer service from Mayo. I got the car I wanted at a great price. I was in and out, the experience was positive. I received great customer service from Mayo. I got the car I wanted at a great price. More