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Nalley Acura

Marietta, GA

4.9
497 Reviews

1355 Cobb Pkwy S

Marietta, GA

30060

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Showing 497 reviews

February 17, 2017

NON-RESPONSIVE I'm very disappointed in the nonresponse to voicemails and emails that have been sent since purchasing my car. The driver's side doesn't lock with More

by MDodd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Christian Lewis
Mar 13, 2017 -

Nalley Acura responded

Thank you for sharing your feedback. Customer service is paramount, so I apologize for any lack of service you experienced. I would like the opportunity to speak with you further about this instance and hopefully restore your faith in our dealership. Please contact me at your convenience. Bill Morell, General Manager, 678-214-3629.

January 23, 2017

Great service... I'll be back again! Alphonso was such a knowledgable technician. I brought my Mdx in after going to another dealership twice because I was hearing a strange noise, and af More

by JenSue65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alphonso Davis
December 11, 2016

Very knowledgeable and professional and he cares about his c Chris is very attentive to the needs of his customers. He is very professional and knows the Acura brand very well. Chris has sold me 3 Acuras and I p More

by I love my Acura!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Pugh, Alan McGowan, Thad Flowers
November 22, 2016

Al is great!! Took my car in for only it's second service since I've owned it and could not have been more pleased. Al was very friendly and transparent about what More

by Carrie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan McGowan
November 11, 2016

Al McGowen is Amazing!! Have been using Nalley Service since moving to Atlanta 10 years ago and wouldn't go anywhere else. Have always worked with Al. He is always professio More

by DJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan McGowan
October 29, 2016

We Love Nalley Acura and Al McGowan Our 2002 TL Type S runs like a new car, and Al McGowan deserves a lot of the credit. Al has been our Nalley Acura service manager since we moved to More

by Vintage Acura
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sheila (loaner desk)., Alan McGowan
October 18, 2016

Great Experience! We purchased a 2017 Acura MDX and had an awesome experience with Charlie Barlow! He did a great job explaining the features of the vehicle and kept th More

by JeffB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Barlow
October 12, 2016

Very impolite and aloof! I have owned a car for most of adult life, so when shopping for a new car I was quite apprehensive about my car buying experience. I went to this deal More

by TiffB19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Bowman
September 21, 2016

Dishonest and rude Leased my first Acura here 2 months ago. I was never informed that the car does not come with a spare tire. Got a flat last night. Tried to call Acura More

by C37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dennis Gould
September 15, 2016

Great experience! We have been buying Acuras from this location for many years now and we are always pleased with the service. Chris did an amazing job showing us the d More

by BeccaDoobrow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Pugh
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