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Nalley Acura
Marietta, GA
479 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 479 reviews
April 30, 2020
Chris was super friendly and made our experience at Nalley amazing! The entire staff was thorough and made us feel comfortable with our purchase. We will definitely be back for future purchases! Nalley amazing! The entire staff was thorough and made us feel comfortable with our purchase. We will definitely be back for future purchases! More
by sa.pheng21
Employees Worked With
Chris Pugh, Leon Yarborough
April 19, 2020
Didn’t know what I was walking into but Chris Pugh made sure he did his best to help me out ....ended up leaving with what I came for .....The customer service was Great! Thanks again Chris and team Acura! sure he did his best to help me out ....ended up leaving with what I came for .....The customer service was Great! Thanks again Chris and team Acura!!!! More
by Christopherfreemann77
Employees Worked With
Chris Pugh, Leon Yarborough
April 03, 2020
Great experience buying our Acura MDX. Chris was very professional and brought the MDX to test drive and brought it back the next day for us to buy. The customer service was phenomenal!! professional and brought the MDX to test drive and brought it back the next day for us to buy. The customer service was phenomenal!! More
by clmartin42499
Employees Worked With
Chris Pugh
March 16, 2020
Chris was awesome to work with! We were looking for a Yukon on Tahoe and came across this vehicle online. Chris made the transaction a breeze and we appreciate his patience as we negotiated the deal. We Yukon on Tahoe and came across this vehicle online. Chris made the transaction a breeze and we appreciate his patience as we negotiated the deal. We are very pleased! More
by Talialashawn
Employees Worked With
Chris Pugh
February 14, 2020
My experience purchasing my Acura MDX from Chris at Nalley Acura was fantastic. Chris was very professional and knowledgeable. He took time to answer all my questions and to show me the features on m Nalley Acura was fantastic. Chris was very professional and knowledgeable. He took time to answer all my questions and to show me the features on my vehicle. I am a third time customer with Nalley Acura and can see myself returning for a fourth purchase down the road. More
by tlwbrooks
Employees Worked With
Chris Pugh
February 10, 2020
Great used car experience Everyone was professional and a pleasure to work with. Chris Pugh was great to work with! Price was competitive and they went above and beyond to make Everyone was professional and a pleasure to work with. Chris Pugh was great to work with! Price was competitive and they went above and beyond to make us a good deal. More
by RDF
Employees Worked With
Chris Pugh
February 06, 2020
Chris Pugh was outstanding! He was patient and understanding throughout the buying process. He ensured that I got what I was looking for in a car. Thanks Chris!! understanding throughout the buying process. He ensured that I got what I was looking for in a car. Thanks Chris!! More
by chrischin2007
Employees Worked With
Chris Pugh, Charles Wilson, Leon Yarborough
January 27, 2020
I had the pleasure of purchasing a 2008 Honda CRV for my daughter from Nalley Acura. We found the car online and were immediately contacted by Sales Rep Chris Pugh via email. We scheduled a meeting the ne daughter from Nalley Acura. We found the car online and were immediately contacted by Sales Rep Chris Pugh via email. We scheduled a meeting the next day, loved the car and came to an agreement. Chris was professional, made the experience fun and pleasant and we would highly recommend Chris and Nalley - they were fantastic! Phillip Sharp More
by Phillip Sharp
Employees Worked With
Kenmar(sp?) picked me up from home to take me to dealership to pickup my new car. He was so nice to do so and was a very nice value added service , Chris Pugh, Gene Melton, Leon Yarborough
January 22, 2020
I had a wonderful experience buying my car, I did not need to haggle any pricing. I told Chris what I want my payments to be and he did a wonderful job showing me what I needed depending on the model I w need to haggle any pricing. I told Chris what I want my payments to be and he did a wonderful job showing me what I needed depending on the model I wanted. Yes, I would recommend family and friends to come to Cyto Nalley Acura dealership. More
by Kim Stewart
Employees Worked With
Chris Pugh, Leon Yarborough
January 20, 2020
We were serious buyers. We went to this dealership to look at a 2017 Acura RDX 16k miles. We talked a little over prices after our test drive. But we didn’t settle on anything as we still had to see oth look at a 2017 Acura RDX 16k miles. We talked a little over prices after our test drive. But we didn’t settle on anything as we still had to see other options. The sales representative said my manager will probably want to speak to you to talk about the cars. She went the office came out and just said no that he didn’t want to talk to us. Given that was our first red flag that we were dealing with a xxxxx. After the negotiation started they did not want to compromise with us on anything. The only thing they were willing to knock off the final price was their OPTIONAL resistall. After we didn’t reach a mutual agreement then went to offer us another deal. “Same condition” only more miles. We reached an agreement over the phone because we clearly stated we had a LONG commute. They agreed on a price with us so we took the time to go check out this car they were offering. We saw the vehicle had scratches, one long scratch in the rear left side which was probably 20 inches, and more scratches around the car. The paint of the car was not as clear as the the first car we saw. The car also had a crunching noise on the brakes when going from park to drive. After the negotiation started the price went up the ONLY discount they gave us “749” because the trade in wasn’t in the condition they expected. We said we had agreed on a price if we drove back to check the vehicle PLUS this second vehicle they were offering yes was the same model, and more miles BUT was not in the same condition AT ALL. We said we would take it IF they fixed the breaks for us to test drive it and make sure it was fine. They gave us the 749 discount again, but said they would ONLY look at the brakes AFTER we signed. We told the sales representative we were not buying the car if the brakes were not looked at. The sales manager, Gene Melton, then come out to speak to us and said “who’s the buyer cause there’s three people here” all with a condescending attitude all prepotent. Said here’s the report this car was checked it got 8/10. I told him I understand that but we were told this car was in the same condition as the other one just more miles he cut me off and said “then do you want to buy the other one” again with the same attitude. I said I would like to but you’re not compromising with us. He cut me off again and said I am compromising with you I agreed on a price before even seeing your car which is not even worth a dollar. The sales representative was even shocked with his comment. Again only discount being 749. I replied to the dealer it might be worth a dollar but not to a private party. He said “I’d have to pay more to take to an auction that what your car is worth”. Then I decided to just walk out because I was not going to stand there and be disrespected in front of my son, my husband, and my mother by a xxxxx who in the first place did not appreciate my business because could not take a min to simply greet us the first time we went there. The money was not the problem AT ALL I was simply not going to OVERPAY or accept a car that could give me HUGE troubles. I was willing to buy as long as the brakes were looked at, but now I don’t want business with this place and wouldn’t recommend it to anyone when they dare disrespect potential customers like this. Complete waste of time. More
by Alondra
Employees Worked With
Gene Melton
