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NYE Volkswagen - Service Center

Rome, NY

4.7
154 Reviews

154 Reviews of NYE Volkswagen - Service Center

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December 01, 2024

Friendly and helpful service reps and confidence in the work being done efficiently and correctly. More

by tbart2k01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Ceklovsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

NYE Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

November 27, 2024

Both the sales department and service departments are always friendly, helpful, timely, attentive, and they go above and beyond. More

by RAIGANERIN33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Ceklovsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2024

A pleasant experience overall with terrific customer service. Tami was friendly and extremely competent in setting the appointment and getting parts ordered for work accomplished More

by THARDING861
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tami Rickerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2024

Very friendly and efficient service. Tina was very pleasant and easy to work with. I did not feel pressured or rushed. More

by MYWORLDVINTAGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Ceklovsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2024

Pleasant experience at Rome NY VW got an oil change quickly and efficiently all good More

by graub613
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tami Rickerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2024

Tami was very helpful scheduling my appointment and checking me in when I came in. The service was quick and I was on my way. Thank you VW for great customer service. More

by STORMYNA80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tami Rickerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2024

Great experience! Always enjoy and will continue to get my vehicle serviced here. Nice waiting area! More

by mike@kaalekahi-adams.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Shapiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Ceklovsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tami Rickerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2024

The dealership is easy to make an appointment at and Tammi was very nice and helpful. More

by Catherine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tami Rickerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2024

Very good customer service at nye auto thank you so much for the loaner 🚗 mary and Pasquale Ristagno More

by LINOITAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Shapiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Ceklovsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tami Rickerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2024

Superior service. Everyone is outstanding from parts department to service department. Will do business again. Thank you. More

by SG2017SG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Shapiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Ceklovsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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