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NYE Volkswagen - Service Center
Rome, NY
154 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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154 Reviews of NYE Volkswagen - Service Center
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February 24, 2024
I was able to have rpr completed as soon as the part became avlbl w/date and time that worked for my schedule. Waiting area is spacious and comfortable, svc advisor explained the needed rpr, and work w became avlbl w/date and time that worked for my schedule. Waiting area is spacious and comfortable, svc advisor explained the needed rpr, and work ws completed in reasonable time. More
by JHGRUNENWALD
Verified CustomerEmployees Worked With
February 18, 2024
EXCELLENT SERVICE FROM STAR TO FINISH. EASY TO GET AN APPOINMENT. WORK DONE ON TIME. PLEASURE TO DEAL WITH EASY TO GET AN APPOINMENT. WORK DONE ON TIME. PLEASURE TO DEAL WITH More
by MIKES.SPORT.SHOP
February 16, 2024
Very easy to work with, offered me an appointment for the day I called in. They determined I needed a part they had to order and gave me a brand new loaner until the part came in. day I called in. They determined I needed a part they had to order and gave me a brand new loaner until the part came in. More
by mihevc
February 15, 2024
They are reliable , professional and effective. I would highly recommend them for repairs of your car. I would highly recommend them for repairs of your car. More
by jsabadel
Employees Worked With
February 11, 2024
They are professional, courteous and knowledgeable. They take the time to diagnose the problem and discuss options with you before performing any work. Highly recommend Rome Volkswagen! They take the time to diagnose the problem and discuss options with you before performing any work. Highly recommend Rome Volkswagen! More
by kevinbeach0828
Employees Worked With
November 13, 2023
The service was good. The service person was very helpful. The service at NYE beats Steet Ponte vw hands down. Over the past few months NYE has done a lot on work on my The service person was very helpful. The service at NYE beats Steet Ponte vw hands down. Over the past few months NYE has done a lot on work on my TDI. I would recommend them over Steet Ponte vw for any work. More
by freznod
Employees Worked With
November 05, 2023
The service department was very accommodating with regards to keeping me supplied with coolant until the gasket problem was solved - thanks to the parts department too ! Jim was patient through the fr regards to keeping me supplied with coolant until the gasket problem was solved - thanks to the parts department too ! Jim was patient through the frustration of dealing with a serious problem on a brand new vehicle. Joe especially deserves a blue ribbon for answering remaining questions I had upon picking up my repaired 2022 Taos. I have no fault at all with the device department. Happy Thanksgiving everyone. This was the second car I’ve leased from Nye and the seventh I’ve had over the years- I hope to continue working with you. More
by dadalou1
Employees Worked With
