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NYE Volkswagen - Service Center
Rome, NY
154 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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154 Reviews of NYE Volkswagen - Service Center
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April 19, 2025
All they had to do was change my oil so they did a fine job job More
by erowland80
Verified CustomerEmployees Worked With
April 13, 2025
NYE and their professional services offer my family and I the pleasure of working with a great dealership. Tina and John se to always knock it pit of the park on my 2024 Tiguan ;) the pleasure of working with a great dealership. Tina and John se to always knock it pit of the park on my 2024 Tiguan ;) More
by ABORTLE
March 31, 2025
The staff was very helpful, and they had me on my way in a very short time! As a pleasant and unexpected bonus, they did not charge for the alignment check (which showed no alignment issue). a very short time! As a pleasant and unexpected bonus, they did not charge for the alignment check (which showed no alignment issue). More
by paulventiqu
Employees Worked With
March 17, 2025
I felt like I wasn’t listening to about my issue with the car play. She just said someone there hooked up theirs and it worked. Not the issue my phone does too, but it is some of the apps that don’t work. T car play. She just said someone there hooked up theirs and it worked. Not the issue my phone does too, but it is some of the apps that don’t work. Tried to tell her and she just said it is not the car. I wanted new windshield wipers and they were never put on. After I asked about them she was going to go get them (for me to put on) 🙄but at that time I said I’ll wait and do it with my oil change More
by dawniem62
Employees Worked With
March 17, 2025
AAA++ Fast in and out service. Tina in service is always awesome and a delight to deal with thanks for making it so easy. Tina in service is always awesome and a delight to deal with thanks for making it so easy. More
by josh
Employees Worked With
March 08, 2025
NYE VW of ROME consistently delivers exceptional service to their VW customers. The mechanics are experts that are the best in the business. Extended "thank you" to Chadwick (expert mechanic) and Tina Ceklo to their VW customers. The mechanics are experts that are the best in the business. Extended "thank you" to Chadwick (expert mechanic) and Tina Ceklovsky (assistant service manager) coordinating my appointment requiring multiple services. Highly recommended !!! More
by karene2537
March 08, 2025
They went above and beyond. I have a 2015 VW Passat tdi diesel that was throwing codes unable to be inspected. Mind you I didn’t buy this vehicle there. They informed me the emi I have a 2015 VW Passat tdi diesel that was throwing codes unable to be inspected. Mind you I didn’t buy this vehicle there. They informed me the emissions were warranties by VW until 11 years and 162k miles based on the VIN because of a lawsuit in the past. They not only fixed my issues free of charge. The resolving of said issues allowed the check engine light to clear and they inspected my car free of charge as well. 10/10 will buy a car from them when I need one in the future More
by MRENNIE2
Employees Worked With
March 06, 2025
Amazing job with my Tiguan! ! Always profession and super friendly. I appreciate John, Tina ans the entire service team at NYE Volkswagon ! Always profession and super friendly. I appreciate John, Tina ans the entire service team at NYE Volkswagon More
by JSHEWELL
February 28, 2025
Tina in service was able to help me with my concerns about my car. I was very pleased with my visit. about my car. I was very pleased with my visit. More
by keithvanderzell
Employees Worked With
