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NYE Volkswagen

Rome, NY

Overview
Employees
Reviews
Vehicles
4.8
276 Reviews
Hello, and welcome to NYE Volkswagen! Whether you’re a long-time patron or a first-time visitor, we’re thrilled that you’ve found us! From our location in Rome, NY, and serving the surrounding communities of Syracuse, Utica and Oneida, we make it our singular mission to provide the finest Volkswagen sales and service in Leatherstocking Country and beyond. With our top-flight staff of friendly sales ...
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5865 Rome-Taberg Road

Rome, NY

13440

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Showing 276 reviews

October 07, 2024

Max was very informative, personable, professional and helpful. He gave us great options and answered all our questions. He was very knowledgeable about the vehicles we looked at and accommodating to our More

by Joshysnana
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maxwell O'Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2024 -

NYE Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 04, 2024

We are repeat NYE VW customers and hope to continue the relationship in years to come. More

by Motherhen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Cioch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maxwell O'Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2024 -

NYE Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 04, 2024

We had a great experience with NYE VW of Rome! Love Niko - New in Sales! More

by katcha58
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Niko, Bobby
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Oct 11, 2024 -

NYE Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 04, 2024

Very quick very pleasant women helped I asked a question she answered it nice place to do business More

by sbovi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Had my inspection done don’t know the persons name
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Oct 11, 2024 -

NYE Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 01, 2024

The service department was friendly and accommodating. This made my visit fast and efficient for me. More

by NYOKALYN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Ceklovsky
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Oct 11, 2024 -

NYE Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 30, 2024

Quick, easy and friendly service. They were able to complete the recall while I was already there without having to return for a second appointment. More

by Sarrabee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Cioch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelsey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Jurin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Shapiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
jadah gann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Guzzardo
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Oct 11, 2024 -

NYE Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

September 28, 2024

I thank Zach and Mark for their excellent transition to purchasing my vehicle. It was pleasant and there was no pressure. More

by HELENAHOPP12
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark Cioch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Wells
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September 28, 2024

Always quick and friendly service. Usually done in under one hour and the prices are reasonable. More

by mnavin0599
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina
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September 28, 2024

Service department is excellent. They have time and time again went above and beyond when I have required service. More

by geoff.welsh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Shapiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 28, 2024

I had excellent service at NYE VW. Tami was very helpful and that was much appreciated. More

by C021957W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Shapiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Guzzardo
Report | Print
Oct 11, 2024 -

NYE Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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