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NYE Volkswagen
Rome, NY
282 Reviews
Hello, and welcome to NYE Volkswagen! Whether you’re a long-time patron or a first-time visitor, we’re thrilled that you’ve found us! From our location in Rome, NY, and serving the surrounding communities of Syracuse, Utica and Oneida, we make it our singular mission to provide the finest Volkswagen sales and service in Leatherstocking Country and beyond. With our top-flight staff of friendly sales ...
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 282 reviews
October 25, 2024
I am very pleased with the staff and communication with staff and the fast work they did and do staff and the fast work they did and do More
by princessofpower02
Verified Customer
October 24, 2024
Great service in reasonable time. Friendly staff. Explained problem and solution well Thank you very much. Friendly staff. Explained problem and solution well Thank you very much. More
by Cindy
Employees Worked With
October 24, 2024
Excellent and prompt service. Dave and Bobby were so courteous of our time. Will definitely visit again. Dave and Bobby were so courteous of our time. Will definitely visit again. More
by Dmcorvette
October 21, 2024
Fine service, easy to work with, satisfied and nice to do anything the car needs anything the car needs More
by amina191963
Employees Worked With
October 13, 2024
I took my car in to be looked at for being sluggish back in July and was recommended to have a new air filter and spark plugs. I got a new air filter. 3 months after the car does the same thing but with all in July and was recommended to have a new air filter and spark plugs. I got a new air filter. 3 months after the car does the same thing but with all sorts of codes. Opted to do spark plugs. The issue was a short in the fuel injector. Told it was not under warranty, cost almost 1k. Did some research and it was a recall from last year. Could have been taken care of July. Called VW just to make sure. Did not pay anything. I should not have had to look all that up as I was told it would have popped up on their computers. More
by cuddlyred
Employees Worked With
October 13, 2024
Very friendly and professional staff. Quick response for service of my vehicle .Would recommend the service department. Quick response for service of my vehicle .Would recommend the service department. More
by WALLYDRIVER55
Employees Worked With
October 07, 2024
Max was very informative, personable, professional and helpful. He gave us great options and answered all our questions. He was very knowledgeable about the vehicles we looked at and accommodating to our helpful. He gave us great options and answered all our questions. He was very knowledgeable about the vehicles we looked at and accommodating to our needs. We were very pleased with Max and would highly recommend him to others. More
by Joshysnana
Employees Worked With
October 04, 2024
We are repeat NYE VW customers and hope to continue the relationship in years to come. relationship in years to come. More
by Motherhen
