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NYE Volkswagen
Rome, NY
246 Reviews
Hello, and welcome to NYE Volkswagen! Whether you’re a long-time patron or a first-time visitor, we’re thrilled that you’ve found us! From our location in Rome, NY, and serving the surrounding communities of Syracuse, Utica and Oneida, we make it our singular mission to provide the finest Volkswagen sales and service in Leatherstocking Country and beyond. With our top-flight staff of friendly sales professionals, helpful and thorough finance consultants, and the finest VW-Certified team of service technicians in the business, we help to make your automotive experience at NYE Volkswagen stress-free and enjoyable. Whether you’re seeking information and financial advice regarding one of our many new Volkswagen vehicles, or are simply looking to get a quick oil change, you can be confident that our staff at NYE Volkswagen is here for you, and not vice-versa.
One thing that stands out about NYE Volkswagen when compared to our competitors should be immediately obvious: we aren’t an enormous dealership. However, we don’t view this as a drawback. Our staff is, in many ways, a family, and the same is true of the customers who entrust us with their automotive experience. A dedication to personalized, professional service and an inventory of vehicles that are iconic and innovative in all the right ways–these are the things that set us apart. We are excited that you’ve visited NYE Volkswagen for your next Volkswagen, and we eagerly await the opportunity to earn your business.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 246 reviews
October 24, 2023
Frankie and Mark both made my first Electric Vehicle purchase experience a pleasant one! Frankie took the time to explain the whole process and vehicle usage and Mark, the money side. He explained eve purchase experience a pleasant one! Frankie took the time to explain the whole process and vehicle usage and Mark, the money side. He explained every entry! Thanks guys! See you when I make my next car purchase! More
by CAMMAC1PUB
Verified Customer
October 23, 2023
Dave and Mark were professional knowledgeable and were excellent to do business with! I will recommend Nye Volkswagen! I love my new VW! excellent to do business with! I will recommend Nye Volkswagen! I love my new VW! More
by mritz62
Employees Worked With
October 21, 2023
Very easy drop off. Was contacted quickly after the vehicle was complete. Staff were very kind and courteous. Was contacted quickly after the vehicle was complete. Staff were very kind and courteous. More
by jpatg4
Employees Worked With
October 20, 2023
Service was friendly, good,fast and thorough. Good service as always. Inspected and oil change all good. Good service as always. Inspected and oil change all good. More
by kat58pla
Employees Worked With
October 20, 2023
Everyone was so friendly and knowledgeable. Erik was so nice he knew a lot about the car and showed me all the cool things even helped me setup my phone. We had a wonderful time.thank you Erik was so nice he knew a lot about the car and showed me all the cool things even helped me setup my phone. We had a wonderful time.thank you More
by KWEB5231
Employees Worked With
Erik Carlson
October 19, 2023
Everyone was very friendly the dealership was very clean the day I was there they were busy the day I was there they were busy More
by NIKKI69.PR
Employees Worked With
October 18, 2023
Great service from David. No pressure! Easy deal. I would buy from this dealership again! No pressure! Easy deal. I would buy from this dealership again! More
by FSINATRA94
October 17, 2023
Everyone was helpful and knowledgeable. . No pressure sales people and nobody rushing through our time choosing. From start to finish a pleasant experience. . No pressure sales people and nobody rushing through our time choosing. From start to finish a pleasant experience. More
by gauger926
Employees Worked With
Matt
October 10, 2023
Our salesman Frankie was awesome and listened to our needs and met them with no problem. We had a great experience and would go there in the future! needs and met them with no problem. We had a great experience and would go there in the future! More
by demauromary
Employees Worked With
Frankie Gonzalez
