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NYE Volkswagen
Rome, NY
246 Reviews
Hello, and welcome to NYE Volkswagen! Whether you’re a long-time patron or a first-time visitor, we’re thrilled that you’ve found us! From our location in Rome, NY, and serving the surrounding communities of Syracuse, Utica and Oneida, we make it our singular mission to provide the finest Volkswagen sales and service in Leatherstocking Country and beyond. With our top-flight staff of friendly sales professionals, helpful and thorough finance consultants, and the finest VW-Certified team of service technicians in the business, we help to make your automotive experience at NYE Volkswagen stress-free and enjoyable. Whether you’re seeking information and financial advice regarding one of our many new Volkswagen vehicles, or are simply looking to get a quick oil change, you can be confident that our staff at NYE Volkswagen is here for you, and not vice-versa.
One thing that stands out about NYE Volkswagen when compared to our competitors should be immediately obvious: we aren’t an enormous dealership. However, we don’t view this as a drawback. Our staff is, in many ways, a family, and the same is true of the customers who entrust us with their automotive experience. A dedication to personalized, professional service and an inventory of vehicles that are iconic and innovative in all the right ways–these are the things that set us apart. We are excited that you’ve visited NYE Volkswagen for your next Volkswagen, and we eagerly await the opportunity to earn your business.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 246 reviews
December 15, 2023
They were very helpful and easy to work with. They knew what I wanted before I got there and had things all set up for me before I walked in the door. They knew what I wanted before I got there and had things all set up for me before I walked in the door. More
by cloutierheather777
Verified CustomerEmployees Worked With
December 10, 2023
Thank you for making it easy on us! We appreciate it! Love the new car. We appreciate it! Love the new car. More
by SAONEIL0
December 01, 2023
So easy to work with! I am a first time customer and it won't be the last! I am a first time customer and it won't be the last! More
by danielle.zangrilli
Employees Worked With
December 01, 2023
The service provided by Nye Volkswagen was excellent. The sales person, Charity, answered all our questions and assisted us through the buying process in a seamless, efficient and friendly manner. The sa The sales person, Charity, answered all our questions and assisted us through the buying process in a seamless, efficient and friendly manner. The sales approach was not at all high-pressure. I would not hesitate to purchase from Nye again or to recommend them to friends. Very pleasant experience buying our certified, used Volkswagen Passat. More
by ABERROSE
November 27, 2023
Was a very stress free process, everything was ready for me to just pick it up me to just pick it up More
by jennifer.pazamickas
Employees Worked With
November 25, 2023
Excellent dealership to work with! The staff treating us fairly and were very personable throughout the entire buying process. The staff treating us fairly and were very personable throughout the entire buying process. More
by randdphillips22
Employees Worked With
November 18, 2023
Your salesman and finance guy sold me a new car and told me the warranty was 5 years 50,000 miles. When I questioned it I got the run around, the salesman said he would research it and get back to me. When me the warranty was 5 years 50,000 miles. When I questioned it I got the run around, the salesman said he would research it and get back to me. When I reached out to him a 2nd time he told me that I could research myself using the vin. I did that and that’s why I was questioning him, there is no such warranty. So what is the deal, the salesman brought that deal to me, along with finance manager. They don’t know your warranty’s. I have come to learn that car salesman and anyone in that business are some of the most crooked people. How they sleep at night after screwing people out of money. No more Nye dealers for me, all I wanted is a honest deal. It was so close until I researched the promised warranty. More
by TJNORTHWOODS
November 13, 2023
The service was good. The service person was very helpful. The service at NYE beats Steet Ponte vw hands down. Over the past few months NYE has done a lot on work on my The service person was very helpful. The service at NYE beats Steet Ponte vw hands down. Over the past few months NYE has done a lot on work on my TDI. I would recommend them over Steet Ponte vw for any work. More
by freznod
Employees Worked With
