Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
NYE Volkswagen
Rome, NY
274 Reviews
Hello, and welcome to NYE Volkswagen! Whether you’re a long-time patron or a first-time visitor, we’re thrilled that you’ve found us! From our location in Rome, NY, and serving the surrounding communities of Syracuse, Utica and Oneida, we make it our singular mission to provide the finest Volkswagen sales and service in Leatherstocking Country and beyond. With our top-flight staff of friendly sales professionals, helpful and thorough finance consultants, and the finest VW-Certified team of service technicians in the business, we help to make your automotive experience at NYE Volkswagen stress-free and enjoyable. Whether you’re seeking information and financial advice regarding one of our many new Volkswagen vehicles, or are simply looking to get a quick oil change, you can be confident that our staff at NYE Volkswagen is here for you, and not vice-versa.
One thing that stands out about NYE Volkswagen when compared to our competitors should be immediately obvious: we aren’t an enormous dealership. However, we don’t view this as a drawback. Our staff is, in many ways, a family, and the same is true of the customers who entrust us with their automotive experience. A dedication to personalized, professional service and an inventory of vehicles that are iconic and innovative in all the right ways–these are the things that set us apart. We are excited that you’ve visited NYE Volkswagen for your next Volkswagen, and we eagerly await the opportunity to earn your business.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 274 reviews
March 22, 2025
Nye is always friendly, courteous, helpful and easy to work with when looking for a vehicle. I’ve been working with them for over 15 years and will continue to in the future! work with when looking for a vehicle. I’ve been working with them for over 15 years and will continue to in the future! More
by NIKKIA1616
Verified Customer
March 17, 2025
I felt like I wasn’t listening to about my issue with the car play. She just said someone there hooked up theirs and it worked. Not the issue my phone does too, but it is some of the apps that don’t work. T car play. She just said someone there hooked up theirs and it worked. Not the issue my phone does too, but it is some of the apps that don’t work. Tried to tell her and she just said it is not the car. I wanted new windshield wipers and they were never put on. After I asked about them she was going to go get them (for me to put on) 🙄but at that time I said I’ll wait and do it with my oil change More
by dawniem62
Employees Worked With
March 17, 2025
AAA++ Fast in and out service. Tina in service is always awesome and a delight to deal with thanks for making it so easy. Tina in service is always awesome and a delight to deal with thanks for making it so easy. More
by josh
Employees Worked With
March 08, 2025
NYE VW of ROME consistently delivers exceptional service to their VW customers. The mechanics are experts that are the best in the business. Extended "thank you" to Chadwick (expert mechanic) and Tina Ceklo to their VW customers. The mechanics are experts that are the best in the business. Extended "thank you" to Chadwick (expert mechanic) and Tina Ceklovsky (assistant service manager) coordinating my appointment requiring multiple services. Highly recommended !!! More
by karene2537
March 08, 2025
They went above and beyond. I have a 2015 VW Passat tdi diesel that was throwing codes unable to be inspected. Mind you I didn’t buy this vehicle there. They informed me the emi I have a 2015 VW Passat tdi diesel that was throwing codes unable to be inspected. Mind you I didn’t buy this vehicle there. They informed me the emissions were warranties by VW until 11 years and 162k miles based on the VIN because of a lawsuit in the past. They not only fixed my issues free of charge. The resolving of said issues allowed the check engine light to clear and they inspected my car free of charge as well. 10/10 will buy a car from them when I need one in the future More
by MRENNIE2
Employees Worked With
March 06, 2025
Amazing job with my Tiguan! ! Always profession and super friendly. I appreciate John, Tina ans the entire service team at NYE Volkswagon ! Always profession and super friendly. I appreciate John, Tina ans the entire service team at NYE Volkswagon More
by JSHEWELL
February 28, 2025
Tina in service was able to help me with my concerns about my car. I was very pleased with my visit. about my car. I was very pleased with my visit. More
by keithvanderzell
Employees Worked With
February 27, 2025
Good customer service, clean and attractive location ,everyone is friendly and willing to help , good service over all . ,everyone is friendly and willing to help , good service over all . More
by sophiabfarid
February 27, 2025
Nye service was very professional and helpful in fixing my tire in a timely manner my tire in a timely manner More
by junior23459
February 24, 2025
Dealership personnel were courteous and very professional. Excellent. There a dealership I feel I can trust in professional. Excellent. There a dealership I feel I can trust in More
by edwarchal
