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NYE Volkswagen
Rome, NY
282 Reviews
Hello, and welcome to NYE Volkswagen! Whether you’re a long-time patron or a first-time visitor, we’re thrilled that you’ve found us! From our location in Rome, NY, and serving the surrounding communities of Syracuse, Utica and Oneida, we make it our singular mission to provide the finest Volkswagen sales and service in Leatherstocking Country and beyond. With our top-flight staff of friendly sales professionals, helpful and thorough finance consultants, and the finest VW-Certified team of service technicians in the business, we help to make your automotive experience at NYE Volkswagen stress-free and enjoyable. Whether you’re seeking information and financial advice regarding one of our many new Volkswagen vehicles, or are simply looking to get a quick oil change, you can be confident that our staff at NYE Volkswagen is here for you, and not vice-versa.
One thing that stands out about NYE Volkswagen when compared to our competitors should be immediately obvious: we aren’t an enormous dealership. However, we don’t view this as a drawback. Our staff is, in many ways, a family, and the same is true of the customers who entrust us with their automotive experience. A dedication to personalized, professional service and an inventory of vehicles that are iconic and innovative in all the right ways–these are the things that set us apart. We are excited that you’ve visited NYE Volkswagen for your next Volkswagen, and we eagerly await the opportunity to earn your business.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 282 reviews
May 15, 2025
They are a pleasure to work with every time I’ve needed assistance with the car. They go above and beyond and really put in the extra effort assistance with the car. They go above and beyond and really put in the extra effort More
by MRENNIE2
Verified Customer
May 10, 2025
I could write all day. From Tammi’s constant communication to the fact she was pleasant . Professional , genuine. Took time to answer all my questions and worked with me to From Tammi’s constant communication to the fact she was pleasant . Professional , genuine. Took time to answer all my questions and worked with me to have a vehicle when they had to keep mine. I can’t say enough about the service here . More
by MRENNIE2
Employees Worked With
Other Employees :
Even the mechanics sending a video and explaining everything
May 10, 2025
Making appointment was very easy. Service department was professional and very friendly. Would highly recommend! Service department was professional and very friendly. Would highly recommend! More
by PKRAHAM
Employees Worked With
May 10, 2025
First time I did not mind sitting at a dealership, everyone was very kind, just want Tami to help me everyone was very kind, just want Tami to help me More
by nlkardash
Employees Worked With
May 04, 2025
Service with Tina at NyeVW is always above expectations every time. I highly recommend going there to everyone. every time. I highly recommend going there to everyone. More
by Erik S
May 02, 2025
They made the lease experience very easy. They went out of their way to find the color I wanted and explained everything and helped with everything They went out of their way to find the color I wanted and explained everything and helped with everything More
by LENAAMUSO
Employees Worked With
Mark and Max
April 30, 2025
Everything was explained clearly about my purchase. Everyone that I met that worked there was pleasant. Thank you. Everyone that I met that worked there was pleasant. Thank you. More
by DWINN_24
Employees Worked With
April 28, 2025
They did a great job and were very easy to work with and explained everything. explained everything. More
by cmcmahon0
Employees Worked With
