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NYE Volkswagen
Rome, NY
272 Reviews
Hello, and welcome to NYE Volkswagen! Whether you’re a long-time patron or a first-time visitor, we’re thrilled that you’ve found us! From our location in Rome, NY, and serving the surrounding communities of Syracuse, Utica and Oneida, we make it our singular mission to provide the finest Volkswagen sales and service in Leatherstocking Country and beyond. With our top-flight staff of friendly sales professionals, helpful and thorough finance consultants, and the finest VW-Certified team of service technicians in the business, we help to make your automotive experience at NYE Volkswagen stress-free and enjoyable. Whether you’re seeking information and financial advice regarding one of our many new Volkswagen vehicles, or are simply looking to get a quick oil change, you can be confident that our staff at NYE Volkswagen is here for you, and not vice-versa.
One thing that stands out about NYE Volkswagen when compared to our competitors should be immediately obvious: we aren’t an enormous dealership. However, we don’t view this as a drawback. Our staff is, in many ways, a family, and the same is true of the customers who entrust us with their automotive experience. A dedication to personalized, professional service and an inventory of vehicles that are iconic and innovative in all the right ways–these are the things that set us apart. We are excited that you’ve visited NYE Volkswagen for your next Volkswagen, and we eagerly await the opportunity to earn your business.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 272 reviews
April 13, 2025
NYE and their professional services offer my family and I the pleasure of working with a great dealership. Tina and John se to always knock it pit of the park on my 2024 Tiguan ;) the pleasure of working with a great dealership. Tina and John se to always knock it pit of the park on my 2024 Tiguan ;) More
by ABORTLE
Verified Customer
April 10, 2025
Everything went very well when I purchased my new vehicle. No issues and a quick easy process. vehicle. No issues and a quick easy process. More
by ALW
Employees Worked With
April 10, 2025
They had the vehicle we wanted, gave us more for our trade, and beat the other local dealers price. They were great to work with trade, and beat the other local dealers price. They were great to work with More
by amandahough3
March 31, 2025
The staff was very helpful, and they had me on my way in a very short time! As a pleasant and unexpected bonus, they did not charge for the alignment check (which showed no alignment issue). a very short time! As a pleasant and unexpected bonus, they did not charge for the alignment check (which showed no alignment issue). More
by paulventiqu
Employees Worked With
March 26, 2025
NYE Volkswagen helped me find exactly what I was looking for! I love my new car! for! I love my new car! More
by ejohnson1290
Employees Worked With
March 25, 2025
This is the 5th vehicle that I leased or bought here at this dealership. I wouldn’t go anywhere else. I’ve always been treated like I’m the only customer that matters. This most recent visit I dealt wit this dealership. I wouldn’t go anywhere else. I’ve always been treated like I’m the only customer that matters. This most recent visit I dealt with a very good, honest, no pressure salesman, Niko Costello and the General Manager Mark Cioch. Both were awesome to work with and I am very happy with my purchase. I can’t thank them enough for making this purchase so easy and enjoyable. They’re the BEST! I would highly recommend NYE VW to anyone looking to lease or buy. More
by C021957W
March 23, 2025
Great experience had a smooth process from start to finish Mark and Max were excellent. finish Mark and Max were excellent. More
by PUTNAM21
March 22, 2025
Nye is always friendly, courteous, helpful and easy to work with when looking for a vehicle. I’ve been working with them for over 15 years and will continue to in the future! work with when looking for a vehicle. I’ve been working with them for over 15 years and will continue to in the future! More
by NIKKIA1616
March 17, 2025
I felt like I wasn’t listening to about my issue with the car play. She just said someone there hooked up theirs and it worked. Not the issue my phone does too, but it is some of the apps that don’t work. T car play. She just said someone there hooked up theirs and it worked. Not the issue my phone does too, but it is some of the apps that don’t work. Tried to tell her and she just said it is not the car. I wanted new windshield wipers and they were never put on. After I asked about them she was going to go get them (for me to put on) 🙄but at that time I said I’ll wait and do it with my oil change More
by dawniem62
Employees Worked With
