Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
NYE Volkswagen
Rome, NY
334 Reviews
Hello, and welcome to NYE Volkswagen! Whether you’re a long-time patron or a first-time visitor, we’re thrilled that you’ve found us! From our location in Rome, NY, and serving the surrounding communities of Syracuse, Utica and Oneida, we make it our singular mission to provide the finest Volkswagen sales and service in Leatherstocking Country and beyond. With our top-flight staff of friendly sales professionals, helpful and thorough finance consultants, and the finest VW-Certified team of service technicians in the business, we help to make your automotive experience at NYE Volkswagen stress-free and enjoyable. Whether you’re seeking information and financial advice regarding one of our many new Volkswagen vehicles, or are simply looking to get a quick oil change, you can be confident that our staff at NYE Volkswagen is here for you, and not vice-versa.
One thing that stands out about NYE Volkswagen when compared to our competitors should be immediately obvious: we aren’t an enormous dealership. However, we don’t view this as a drawback. Our staff is, in many ways, a family, and the same is true of the customers who entrust us with their automotive experience. A dedication to personalized, professional service and an inventory of vehicles that are iconic and innovative in all the right ways–these are the things that set us apart. We are excited that you’ve visited NYE Volkswagen for your next Volkswagen, and we eagerly await the opportunity to earn your business.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 334 reviews
October 01, 2025
They were very friendly worked with me to get the monthly payment I wanted for the car. Answered all questions. Very pleased with everyone and would recommend Nye to my friends. payment I wanted for the car. Answered all questions. Very pleased with everyone and would recommend Nye to my friends. More
by cbuczek
Verified CustomerEmployees Worked With
Camron Walters
September 30, 2025
A pleasant experience every time I go there. Sales Manager Mark makes the experience easy. Sales Manager Mark makes the experience easy. More
by silvercitycop
September 27, 2025
Nye Volkswagen was great to work with. They diagnosed a bad steering rack quickly and had it replaced the following week. I would highly recommend their service center. They diagnosed a bad steering rack quickly and had it replaced the following week. I would highly recommend their service center. More
by Jeff B
Employees Worked With
September 24, 2025
Made apointment ahead of time. Came in and said it could be up to 2 hour wait. Said I would wait and was able to get me in sooner. Communicated everything promptly and also asked f Came in and said it could be up to 2 hour wait. Said I would wait and was able to get me in sooner. Communicated everything promptly and also asked for things that could wait instead of trying to direct it has to happen now. Good service and good atmosphere. More
by ALEX1BODNER
Employees Worked With
September 24, 2025
Very helpful, courteous. Did the work required and no pressure to do other items. Would recommend. Did the work required and no pressure to do other items. Would recommend. More
by russ6261
Employees Worked With
September 22, 2025
Needed an inspection and they had appointments the very next day. Was out in 30 minutes next day. Was out in 30 minutes More
by rapture_vibes_6v
Employees Worked With
September 21, 2025
Wonderful service team—kind, helpful, and trustworthy. I always feel my car is in great hands here I always feel my car is in great hands here More
by mpret510
September 18, 2025
Wonderful service. Everyone was extremely pleasant and helpful. Would recommend to anyone needing Volkswagen service. Everyone was extremely pleasant and helpful. Would recommend to anyone needing Volkswagen service. More
by Coachcannizzaro
Employees Worked With
September 18, 2025
I brought my 2019 Volkswagen Atlas SE in to get the steering rack checked. I had the wrong day, but they fit me in anyways. Within 20 minutes they diagnosed the vehicle had a bad steering rack. I had t steering rack checked. I had the wrong day, but they fit me in anyways. Within 20 minutes they diagnosed the vehicle had a bad steering rack. I had the same vehicle to the dealership I purchased it from 3 times and they kept saying nothing was wrong with it. You now have a new customer Nye Volkswagen. More
by Jeff B
Employees Worked With
September 13, 2025
Really pleased with the service and friendly help we received in our car purchasing experience. Saleman Niko was really good. received in our car purchasing experience. Saleman Niko was really good. More
by revdsking
