
NYE Volkswagen
Rome, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 325 reviews
No pressure. Great follow up. Thanks Maxwell!! I’m still trying to send you new buyers Great follow up. Thanks Maxwell!! I’m still trying to send you new buyers More
Mark, the Sales Manager, was able to meet my expectations with the price of the vehicle which the dealerships in my area were not able to do. My salesman, David Jurin, thoroughly explained the features of with the price of the vehicle which the dealerships in my area were not able to do. My salesman, David Jurin, thoroughly explained the features of the vehicle during my test drive as well as when I picked up the vehicle and addressed all of my questions. David is well versed in all the features of the vehicle and it’s as though he wrote the owners manual. Very nice guy and definitely in the right job. Both Mark and David handled all transactions in a very professional manner and were great to work with. More
Mark, the Sales Manager, was able to meet my expectations with the price of the vehicle which the dealerships in my area were not able to do. My salesman, David Jurin, thoroughly explained the features of with the price of the vehicle which the dealerships in my area were not able to do. My salesman, David Jurin, thoroughly explained the features of the vehicle during my test drive as well as when I picked up the vehicle and addressed all of my questions. David is well versed in all the features of the vehicle and it’s as though he wrote the owners manual. Very nice guy and definitely in the right job. Both Mark and David handled all transactions in a very professional manner and were great to work with. More
We have been loyal customers for years and have never been disappointed. Great service and sales staff been disappointed. Great service and sales staff More
Very professional service team. Always will help however they can .i'm very appreciative. Thank you. Always will help however they can .i'm very appreciative. Thank you. More
Great and prompt service department. Very accommodating. Very clean dealership. Everyone is friendly. Fast service. Very accommodating. Very clean dealership. Everyone is friendly. Fast service. More
The service was excellent . The receptionist was kind and so helpful and explained the problem clearly The receptionist was kind and so helpful and explained the problem clearly More
It was a pleasure working with Tami and I hope to do more business in the future with her. She was very kind, professional and informative. Thank you for your time. business in the future with her. She was very kind, professional and informative. Thank you for your time. More
Bringing my car in for service here never feels like a chore—it feels like visiting family. From the moment I arrived, I was greeted warmly and treated with genuine care. The staff are not only profession chore—it feels like visiting family. From the moment I arrived, I was greeted warmly and treated with genuine care. The staff are not only professional and knowledgeable, but also incredibly attentive, making sure I was comfortable and informed throughout the process. What really stood out was how much they value their customers. They explained everything clearly, never rushed me, and took the time to answer all my questions about the maintenance being done. I always felt like I was in good hands, with people who truly care about keeping my car running its best. The atmosphere is welcoming, almost like being at home. It’s rare to find a service department where you can feel this relaxed and taken care of, but they make it possible with their kindness, respect, and family-like approach. This is more than just a place to maintain your car—it’s a place where trust, comfort, and great service come together. I wouldn’t want to take my car anywhere else. More