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NYE Toyota - Service Center

Oneida, NY

4.8
398 Reviews

398 Reviews of NYE Toyota - Service Center

Sort by
February 08, 2024

Always an excellent experience. CJ is a great customer service rep. Car was ready in a just jiff. More

by SUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ
Report | Print
Feb 08, 2024 -

NYE Toyota responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 07, 2024

Service advisor was very helpful and polite with my appointment, explained the process and was accurate with the time More

by JKORP17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Gifford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Cole, Jadah Gann
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Feb 08, 2024 -

NYE Toyota responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

January 20, 2024

Courtney in service went the extra mile to take care of all my concerns on my Rav4. NYE just gained another customer. More

by cliff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney
Report | Print
Jan 20, 2024 -

cliff responded

cliff Courtney in service went the extra mile to take care of all my concerns on my Rav4. NYE just gained another customer.

Jan 31, 2024 -

NYE Toyota responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

November 13, 2023

They were able to duplicate the false triggering of the ABS. The diagnosed the causes and the parts have been ordered. I'm grateful for their patience in dealing with this problem. More

by RPATOCONNOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ
Report | Print
Nov 14, 2023 -

NYE Toyota responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

November 10, 2023

Everything was expected. We were treated with respect which is important. Only one suggestion which is not a deal breaker with me but could be for others. If working on an More

by carmond69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Tech
Report | Print
Nov 10, 2023 -

NYE Toyota responded

We appreciate your feedback and are eager to better your return experience.

November 09, 2023

Professional and courteous. Did not try to upsell me. Delivered service in a timely manner. More

by jcbeaudoin817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Nov 09, 2023 -

NYE Toyota responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

November 06, 2023

I purchased my car from NYE Toyota. Brought it in for a 5000 mile check-up. Fast friendly service. More

by dan916v
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jadah Gann
Report | Print
Nov 06, 2023 -

NYE Toyota responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

November 05, 2023

The service department staff as very thorough and answered my concerns. Only problem was I waited 2hours for an inspection and oil change. More

by Cnyvol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa and Holly in service
Report | Print
Nov 06, 2023 -

NYE Toyota responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 30, 2023

I had great service with my car. Friendly and helpful. The service was also done quickly More

by CHRISBREWER71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Cole
Report | Print
Oct 31, 2023 -

NYE Toyota responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 29, 2023

Poor service advisor service consulting and no courtesy given for their errors. Long wait time More

by levans0905
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Courtney
Report | Print
Oct 31, 2023 -

NYE Toyota responded

"Levans0905" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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