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NYE Toyota - Service Center

Oneida, NY

4.8
361 Reviews

361 Reviews of NYE Toyota - Service Center

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February 21, 2024

Work done in timely manner. Windshield wipers over priced and I wasn’t informed there would be a ridiculous $20 labor charge for putting them on!!! I won’t make that mistake aga More

by jcahill6
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keegan
Feb 22, 2024 -

NYE Toyota responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 19, 2024

Car was worked on right away. She explained what was done and went over paperwork with car status. More

by spickard89
Recommend Dealer
Yes
Feb 20, 2024 -

NYE Toyota responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 17, 2024

They told me that they could not help me with a 2023 Tacoma I have been a loyal customer of Nye More

by Zarb1949
Recommend Dealer
Yes
Feb 20, 2024 -

NYE Toyota responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

February 16, 2024

Always great service, and the best people I have dealt with. Will always give them my business. Thank you Nye More

by jfraser6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Gifford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CJ in service
Feb 16, 2024 -

NYE Toyota responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 14, 2024

NYE Toyota is honestly a 5 star place, they were really great to work with. I gave 4 stars more because my car shouldn’t be leaking transmission fluid when it’s brand new. More

by kgrant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Hina
Feb 14, 2024 -

NYE Toyota responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 12, 2024

Great notifications during the maintenance process I was well informed during all stages of the process More

by PZULCH
Recommend Dealer
Yes
Employees Worked With
Courtney
Feb 13, 2024 -

NYE Toyota responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 11, 2024

We arrived early for our appointment and we were pleasantly and politely greeted immediately. We were shown to the waiting area and offered coffee and snacks, No coffee but it was made for us! Our s More

by HITESJA
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Carangui
Feb 13, 2024 -

NYE Toyota responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 11, 2024

CJ, Brian, and Lisa are an incredible team. Anytime I need work done on my Land Cruiser, they are who I rely on to get great service and repairs. More

by ftrvincent
Recommend Dealer
Yes
Employees Worked With
Brian Light, CJ, and Lisa
Feb 13, 2024 -

NYE Toyota responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 11, 2024

Great service; friendly, efficient. Only wish you had left all my settings as they were. More

by mazart27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ
Feb 13, 2024 -

NYE Toyota responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 10, 2024

Good service but feel that since the dealership was sold the prices are a little high. More

by lendon1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
C J
Feb 13, 2024 -

NYE Toyota responded

Thank you for taking the time to provide us with this feedback.

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