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NYE Toyota - Service Center

Oneida, NY

4.8
361 Reviews

361 Reviews of NYE Toyota - Service Center

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February 28, 2024

They do a good job, but I would prefer less upselling beyond what the vehicle is in for, especially since Nye has not been able to identify and remedy a significant issue with my vehicle! More

by DICKLYNCH7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ Bauer
February 26, 2024

I had to bring my Toyota 4Runne in for an oil change. Courtney in Toyota service was very knowledgeable and helpful and kept us informed of the wait time. I'm very pleased with the service and staff. More

by SUSAND3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney
February 26, 2024

Wonderful staff CJ is great. Makes you feel comfortable and explains everything I would use again More

by lseymour208
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Brockway
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2024

quickly signed in even though I was early for the appointment. requested work performed in a timely manner. More

by GRUFFIT6_5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney
February 25, 2024

Very pleasurable to deal with. They keep you up to date during the whole process. They give informative information when you ask a question. They are the best dealership and mainte More

by MARKEBBYY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Brockway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Light and CJ Bauer
February 24, 2024

They are friendly, competent and got my car in and out when they said they would! More

by BGOLD1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
February 23, 2024

Polite, professional, prompt service from a staff that seems considerate and thoughtful. This is my 3rd Tacoma from NYE Toyota. I’ll give them the first opportunity to retain my business next year when I’ More

by JLORENZ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Hina
Feb 23, 2024 -

NYE Toyota responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 23, 2024

Service is always prompt and efficient. No surprises with cost. Will always use this service for any significant repairs. More

by relewild230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ
February 22, 2024

Advisors I have worked with have been great. Very informative and knowledgeable. Work was competed in a timely manner or before estimated time frame. Comfortable and pleasant area to wait in More

by PZUPAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ Bauer, Cortney
Feb 22, 2024 -

NYE Toyota responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 22, 2024

I've never had a bad experience with Nye. Andy now I'm hopeful they will help me to buy out my lease. More

by fpass50
Recommend Dealer
Yes
Employees Worked With
I don't remember his name in service.
Feb 22, 2024 -

NYE Toyota responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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