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NYE Toyota - Service Center

Oneida, NY

4.8
398 Reviews

398 Reviews of NYE Toyota - Service Center

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May 02, 2024

Had to return a for a second appointment as problem was not fixed the first time. Clean and professional atmosphere but VERY expensive. More

by nlorth1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department - Keegan ? - nice.
May 03, 2024 -

NYE Toyota responded

Thank you for taking the time to provide us with this feedback.

May 01, 2024

Service advisor, excellent, prompt, on time, Great turn around time on service. Rate service experience Excellent! More

by SPORTSTER_HARLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor, he was excellent
May 02, 2024 -

NYE Toyota responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 01, 2024

They're very accommodating, staff are welcoming. I placed a plastic bag on my driver's seat this time because the last time I was there there was grease on my seat. I got it off. This time there w More

by flowerwhichis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The man who checked me in was the only person I spoke with.
May 02, 2024 -

NYE Toyota responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 28, 2024

Always Great service , clean showroom and bathrooms, coffee available in a pleasant setting , with courteous staff More

by ODIECATNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ Bauer
Apr 30, 2024 -

NYE Toyota responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 28, 2024

Got what I needed done in a timely fashion. Great customer service, good people to do business with. More

by PDUBILLS34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Brockway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

NYE Toyota responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 28, 2024

Very polite and helpful service rep. Let me know what the cost expected would be More

by Sue i
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Gifford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

NYE Toyota responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 27, 2024

I am happy with the service. I did not have to waste my whole day. got me in did the work got me out. More

by bandbcox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney
Apr 30, 2024 -

NYE Toyota responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 26, 2024

The are very good people and they are very nice people work with them the are very clean More

by SMAJOKARUP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Quercia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

NYE Toyota responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 24, 2024

Always treated very well at Nye. Courtney, CJ, everyone. I miss my salesman who must have moved in, but, again, excellent care. That's coming from someone who went in for a tire rota More

by SEGREVIOUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ, Courtney, Devin
Apr 24, 2024 -

NYE Toyota responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 24, 2024

Excellent customer service Very knowledgeable, on time Dealership is clean, nice waiting area Highly recommend this dealership More

by arosenberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Hines
Apr 25, 2024 -

NYE Toyota responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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