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NYE Toyota - Service Center

Oneida, NY

4.8
361 Reviews

361 Reviews of NYE Toyota - Service Center

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March 31, 2024

Our dash cam on our Rav 4 said we had a brake problem . When we called they told us to come right in. The problem was only a loose gas cap, but could have been a real problem if it was really the brakes. More

by RWBERBERICH
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept.
Apr 04, 2024 -

NYE Toyota responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 31, 2024

Service was great, the wait time was reasonable and the staff was professional , helpful and courteous. More

by davelc54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly
Apr 04, 2024 -

NYE Toyota responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 29, 2024

Lisa and CJ were great. They were both very professional and kept me up to date with the progress of my truck. More

by TIMKRAUSEJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ and Lisa
Apr 04, 2024 -

NYE Toyota responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 28, 2024

Great service - Courtney was great with greeting me and providing updates! The service was timely and costs were fully explained at the start of my visit. More

by Jkmills812
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney
Mar 28, 2024 -

NYE Toyota responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 27, 2024

Courtney was very professional, friendly and helpful. My experience was an absolute pleasure. I will be sure to return for service on my truck. More

by mikafoote
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney in service dept
Mar 27, 2024 -

NYE Toyota responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 26, 2024

Very quick and helpful! Went in for regular maintenance on my car. Courtney was great as always and made sure I got my safety inspection taken care of at the same time so I More

by alannaballard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney
Mar 26, 2024 -

NYE Toyota responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 25, 2024

Service Rep. was very knowledgeable and helpful. She gave me all the information I needed regarding the problem with the sensors and what needed to be done. More

by CDASCHER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Hina
Mar 26, 2024 -

NYE Toyota responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

March 25, 2024

Wonderful service department. Wouldn’t go anywhere else for service. Have been going there for over 30 years. I have bought all my cars from nye toyota. More

by MRRLYBOULT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Young lady working in service department on Saturday March 24.
Mar 26, 2024 -

NYE Toyota responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

March 25, 2024

Always pleasant and very efficient service group. I travel a lot during the week so having basic service on Saturdays is something I like to take advantage of. A good service department is always a v More

by vlomonaco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele Ryan
Mar 26, 2024 -

NYE Toyota responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 24, 2024

I like the dealership but am unhappy with the increased prices. Please look at your prices . More

by Tgalavotti1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ Bauer
Mar 26, 2024 -

NYE Toyota responded

We appreciate your feedback and are eager to better your return experience.

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