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NYE Toyota - Service Center

Oneida, NY

4.7
402 Reviews

402 Reviews of NYE Toyota - Service Center

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June 21, 2024

This was the first time going to Nye Toyota for an oil change and multi-point inspection. Five stars for CJ Bauer in the service Dept. I had stopped to just make an appointment but he assured me they coul More

by ironhorse223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ Bauer
Jun 21, 2024 -

NYE Toyota responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 21, 2024

Fast, efficient, cheerful service. So easy. And nice and comfortable waiting inside the dealership - AC much appreciated in a hot week! More

by nries
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa
Jun 21, 2024 -

NYE Toyota responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 21, 2024

CSR briefed me on the recall, what was involved and what to expect. As advertised. More

by Papa Fox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jun 21, 2024 -

NYE Toyota responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 21, 2024

Great communications about the appt and final status after the maintenance. Fast, effective hitch installation. More

by DOBIGELOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept. Charles 3173. Fast, friendly, professional
Jun 25, 2024 -

NYE Toyota responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 21, 2024

Customer service, all the time. Take care of customers….always…..one communication too….thats it More

by Candy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Bauer
Jun 21, 2024 -

NYE Toyota responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 20, 2024

The people who help me ou are always very friendly and straight forward with me. They answer my questions and don't try to trick me into spending more than I need to, which I really appreciate. My car is More

by Cw15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles, 5 stars
Jun 21, 2024 -

NYE Toyota responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 19, 2024

Always kind and courteous and extremely professional. The communication was great as several calls were made to keep me updated on the status of my truck More

by jerryseymourjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Brockway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : C.J
Jun 19, 2024 -

NYE Toyota responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 19, 2024

Quick service. No appointment needed do at our convenience. Wanted to see about a new lease and haven’t heard from salesman yet More

by OU1FUNI
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service tech
Jun 20, 2024 -

NYE Toyota responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 17, 2024

Wonderful people that work in service. I have been taking my two cars there for many years and am satisfied with the work performed. Special shout out to CJ! More

by GMORREALE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ and manager Lisa
Jun 18, 2024 -

NYE Toyota responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 16, 2024

Nice place to take my venza to get fixed. Very good on service. CJ is a very good service advisor. More

by chaucerg2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ
Jun 18, 2024 -

NYE Toyota responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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