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NYE Toyota - Service Center

Oneida, NY

4.7
401 Reviews

401 Reviews of NYE Toyota - Service Center

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July 17, 2024

Very quick service. Very friendly staff. Nice waiting area. They make you feel comfortable. Definitely recommend. More

by eeyore74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Sardo
Report | Print
July 16, 2024

Excellent service for my Toyota. They always answer my questions. Everyone is so polite. Thank you More

by law52352
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service and parts
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July 16, 2024

Service & staff were great as always for my vehicle State inspection. However, I didn't receive a "State Inspection" document & called about it. Was told I should have gotten one but really didn't have to More

by lindawitherel
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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July 16, 2024

C. J. Bauer an Assistant Service Manager is OUTSTANDING!! His professionalism, knowledge, and customer service are well above the “norm”! This is my third Tacoma from NYE. C.J.is the reason I’ll try to make More

by JLORENZ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
C.J.Bauer
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Jul 17, 2024 -

JLORENZ1 responded

I'll gladly repeat what I just wrote. C.J. Bauer, an Assistant Service Manager is OUTSTANDING! His professionalism, knowledge, and customer service, are well about the "norm". This is my third Tacoma from NYE. C.J. is the primary reason why I'll try to make it Tacoma number four in the spring!

July 12, 2024

Service dept kept me informed during the period my car was there . They were very courteous . I am pleased with my experience More

by GARYDUCATO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Quercia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles (service advisor )
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Jul 12, 2024 -

NYE Toyota responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

July 12, 2024

NYE Toyota Camry s the best! From sales to service, they do it right! I purposely drive past a closer dealer to work with NYE. I’ve purchased three new vehicles from NYE and each More

by darren.wisdom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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July 12, 2024

I come back because of the stellar service, but let's be honest, mostly because of CJ. More

by kev.nicoli1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cj
Report | Print
Jul 12, 2024 -

NYE Toyota responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

July 11, 2024

The Toyota Service Expert, CJ, did an excellent job. He was very professional and timely. More

by mikeman2642
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ Bauer
Report | Print
Jul 11, 2024 -

NYE Toyota responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

July 11, 2024

In on time, out on time. Kept informed of progress. Fair price. Courteous service. Thanks. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Carangui
Report | Print
Jul 12, 2024 -

NYE Toyota responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

July 11, 2024

Love them . Called to confirm car rental and service appointment kept updated all the way More

by cstorrs58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Carangui, Michele Ryan
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Jul 11, 2024 -

NYE Toyota responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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