Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
NYE Toyota
Oneida, NY
484 Reviews
Thoughtful Amenities
Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 484 reviews
February 06, 2016
tim the finance guy cost us $1080. Every thing was good until I had to go see Tim. When I told him I didn't want his extra RAP insurance he stopped listening to us. told him I wanted t Every thing was good until I had to go see Tim. When I told him I didn't want his extra RAP insurance he stopped listening to us. told him I wanted to finance through AmeriCU at 2.49% he went through Wellsfargo at 3.99% (because that's were he does all his banking) DIDN'T CARE THE RATES WERE LOWER AT AMERICU It was $15 more per month x 72 months Had to wait 45 days to get the new title and refinance. I buy a new car about every other year But it won't be from here again More
by jimooak
Employees Worked With
tim
July 17, 2011
Do not prep used cars before sale. Poor service shop work. Does not care about the customer after the purchase. Seemed like a good dealership until after the sale. Beware. Shop for a Totoya elsewhere. work. Does not care about the customer after the purchase. Seemed like a good dealership until after the sale. Beware. Shop for a Totoya elsewhere. More
by crookedacre
Employees Worked With
Sales Manager John Dunn
July 12, 2011
Purchased a 2006 certified Camry. It pulled to the right and they would fix it. Took it back and said it was fine and I was wrong. Took it to a mechanic and he said brakes were vibrating and the rt. front and they would fix it. Took it back and said it was fine and I was wrong. Took it to a mechanic and he said brakes were vibrating and the rt. front strut was leaking. I sent it back to them and they said they turned the rear break drums and replaced the strut. I took it to another toyota dealership because the breaks now grabbed. They stated the rotors and drums were warped and needed to be fixed. They also replaced the right front sway bar links that were warn. This car should have never passed the NYS inspection besides be a certified vehicle. I would never recommend this dealership as they were rude and obviously did not like to deal with women. More
by havel
Employees Worked With
nate,john and john and rich the sales manager
July 25, 2007
I can't say enough about this dealership. After the most horrible experience at Romano Toyota, I emailed NYE because they were highly recommended by a friend. Kim responded promptly and with a good price. horrible experience at Romano Toyota, I emailed NYE because they were highly recommended by a friend. Kim responded promptly and with a good price. With no haggling I got a great deal on a car I love! I went to test drive the car and couldn't believe how helpful Kim was. She showed us all the bells and whistles, but then had us do it ourselves so we wouldn't get home and have a problem. My two young children were getting restless as we waiting to talk to the extended warranty/rustproofing guy. She got them some toys toys to play with and after a few minutes offerred to have the guy call us so we wouldn't have to wait. I told her I couldn't believe how wonderful the experience was. She told me all her sales are like that (which I totally believe). She is not the typical salesperson! This is the 8th new car I have bought in my life, and likely the best experience I have had! I know where we will be going in a few years when my husband buys a new truck. My only regret is that they are so far away. Definately worth the drive to buy, but I would love to take my new Toyota there for service! THANKS KIM!!!!! More
by SHERI32
Employees Worked With
KIM
