NYE Ford
Oneida, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 368 reviews
We have had a break service light issue pretty much since we bought the car. After a couple visits, a technician overhead my discussion with the service desk and said it was a known issue and there was a bul we bought the car. After a couple visits, a technician overhead my discussion with the service desk and said it was a known issue and there was a bulletin on it. Sure enough there was and Jim in service was going to look into parts. The next visit, I spoke with Jim and he stated that the parts were back ordered. The next visit, I inquired about the issue and was told Jim was no longer employed and there were no notes regarding my service issue. The current service personnel helped and looked into it. When they got back to me, they notified me that the bumper to bumper has expired and my third party warranty won’t cover the $800 repair. More
They are a great bunch of people and they take very good care of me and my car. care of me and my car. More
The problem(s) with my Mustang were efficiently diagnosed. The remedy was explained, and I was given accurate estimate of the costs. diagnosed. The remedy was explained, and I was given accurate estimate of the costs. More
Michele was simply amazing. From start to finish she went above and beyond. She was quick to respond to me and made the process of getting my vehicle repaired as painless as she From start to finish she went above and beyond. She was quick to respond to me and made the process of getting my vehicle repaired as painless as she could. Her customer service skills were exceptional! Thank you again to Michele and the entire team at the ford service center! More
Jeff was awesome and appreciate no pressure! Nick was helpful as well. Matt handled checkout professionally with no pressure as well. Nick was helpful as well. Matt handled checkout professionally with no pressure as well. More
Keri was great to deal with. Very knowledgable, professional & courteous. She resolved issues with my Ford Edge. I’m very pleased . Very knowledgable, professional & courteous. She resolved issues with my Ford Edge. I’m very pleased . More
Great place to do business, Alex was knowledgeable and friendly. Buying a new vehicle was easy and painless. I highly recommend NYE Ford. friendly. Buying a new vehicle was easy and painless. I highly recommend NYE Ford. More
watched tech work on another truck as he worked on mine and charged me full time working on mine and was not there 4hrs but was charged it and charged me full time working on mine and was not there 4hrs but was charged it More
The ladies that run the service desk seem like genuinely good people that care about you and care about your vehicle service. The service tech seemed equally good, and wanted to do a good job without him se good people that care about you and care about your vehicle service. The service tech seemed equally good, and wanted to do a good job without him seeing that I was watching. I talked with two sales guys while my vehicle was in the shop, and both sales guys were friendly and helpful and not at all pushy. More