NYE Ford
Oneida, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Service was performed on schedule (oil change and tire rotation), and requested parts were installed (rain guards over windows). Personnel were courteous and efficient. rotation), and requested parts were installed (rain guards over windows). Personnel were courteous and efficient. More
Staff was very friendly, helpful and curtesy. Unfortunately evaluation/diagnostics took approximately four days to determine the issue, but issues were resolved after one day waiting for parts. L Unfortunately evaluation/diagnostics took approximately four days to determine the issue, but issues were resolved after one day waiting for parts. Length of time without a vehicle was almost a full week. More
They were excellent in taking care of my new truck. It was in an accident and needed some new parts. The manager told us it was going to be 3 days to get it done and they crushed it in 2 days!!!!! Am It was in an accident and needed some new parts. The manager told us it was going to be 3 days to get it done and they crushed it in 2 days!!!!! Amazing job by everyone and I will definitely be recommending them to anyone who needs service. Thanks you all so much and I hope you have a merry Christmas 🎄🎁 More
It was our first visit to Nye Ford Service Department. Keri was dedicated to providing us with top quality service, and was friendly, knowledgeable and professional. Keri was dedicated to providing us with top quality service, and was friendly, knowledgeable and professional. More
I've owned a lot of Fords. I've had a lot of repairs. That makes me qualified to say that Keri is a genuinely a good person who works hard to ensure you leave completely satisf I've had a lot of repairs. That makes me qualified to say that Keri is a genuinely a good person who works hard to ensure you leave completely satisfied with your repair/service. I don't know how she keeps it all together but she does an amazing job and is on point everytime I call. She's always there before I get there in the morning and is still there 10 hours later when I come to pickup my vehicle. That's commitment folks. More
Service department is excellent. Keri and all are courteous and professional. Good explanations and updates were appreciated. Keri and all are courteous and professional. Good explanations and updates were appreciated. More
Matt and Jeff were remarkable to work with! Would HIGHLT recommend to anyone looking to purchase/lease a new vehicle. Would HIGHLT recommend to anyone looking to purchase/lease a new vehicle. More
Attentive sales staff, great vehicle choices, and excellent service folks. However: I declined LoJack and etching services but was charged for them anyway, with the argument being it was already don excellent service folks. However: I declined LoJack and etching services but was charged for them anyway, with the argument being it was already done. I found out later it was NOT done, and now they don’t want to deal with me or provide a refund. Awesome service after the sale, guys. If I didn’t live 2 hours away I would be parked in your lobby until you fixed this. More
Service department is fine Keri W. Is great to work with, attentive, communicates well and “knows her stuff”! Is great to work with, attentive, communicates well and “knows her stuff”! More
excellent all around, would certainly recommend and work with them again! Thanks again for everything! with them again! Thanks again for everything! More