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NYE Ford

Oneida, NY

4.7
402 Reviews
The team at NYE Ford would like to welcome you to our dealership in Oneida, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Ford vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Oneida, you can always count on the professional technicians in our Ford service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Oneida count on the high-quality vehicles and services found at NYE Ford, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions! Come see why it's got to be Nye!
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1479 Genesee St

Oneida, NY

13421

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Showing 402 reviews

December 09, 2024

Service was performed on schedule (oil change and tire rotation), and requested parts were installed (rain guards over windows). Personnel were courteous and efficient. More

by MATT.WOLKOWICZ
Recommend Dealer
Yes
Employees Worked With
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keri Whitmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristy McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

NYE Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

December 07, 2024

Staff was very friendly, helpful and curtesy. Unfortunately evaluation/diagnostics took approximately four days to determine the issue, but issues were resolved after one day waiting for parts. L More

by RICHFABIUS43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michele LaRue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keri Whitmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristy McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

NYE Ford responded

We appreciate your feedback and are eager to better your return experience.

December 07, 2024

They were excellent in taking care of my new truck. It was in an accident and needed some new parts. The manager told us it was going to be 3 days to get it done and they crushed it in 2 days!!!!! Am More

by HUGHES_ROBERTG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Lupinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott
Dec 11, 2024 -

NYE Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

December 06, 2024

It was our first visit to Nye Ford Service Department. Keri was dedicated to providing us with top quality service, and was friendly, knowledgeable and professional. More

by Dawn
Recommend Dealer
Yes
Employees Worked With
Keri Whitmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

NYE Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

December 05, 2024

I've owned a lot of Fords. I've had a lot of repairs. That makes me qualified to say that Keri is a genuinely a good person who works hard to ensure you leave completely satisf More

by Andrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri Whitmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2024

Service department is excellent. Keri and all are courteous and professional. Good explanations and updates were appreciated. More

by Lutherwebb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri Whitmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2024

Matt and Jeff were remarkable to work with! Would HIGHLT recommend to anyone looking to purchase/lease a new vehicle. More

by jasonjamesday
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Socha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2024

Attentive sales staff, great vehicle choices, and excellent service folks. However: I declined LoJack and etching services but was charged for them anyway, with the argument being it was already don More

by rwalsh1941
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Keller
2.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2024

Service department is fine Keri W. Is great to work with, attentive, communicates well and “knows her stuff”! More

by Lutherwebb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri Whitmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2024

excellent all around, would certainly recommend and work with them again! Thanks again for everything! More

by ALISONPRESTONB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Lupinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Brady
5.0
This rating includes all reviews, with more weight given to recent reviews.
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